French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,295 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheese was good”

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Posted 8 years ago

“great selection of French products and very good customer service”

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Posted 8 years ago

“Goods are well packed. Very Disappointed on delivery time as per payment package expected to arrive between 9- 12.30. Not received until around 5”

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Posted 8 years ago

“With good ideas to have a French food in uk”

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Posted 8 years ago

“Good choices , delivery on time, Driver friendly happy client ????”

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Posted 8 years ago

“All the requested food were delivered and they arrived at the early hour on the morning (at 9:15 when the slot was from 9:00 to 12:oo) -which doesn't oblige us to stay at home all the morning.”

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Posted 8 years ago

“It's the only place I can get our favourite French jam. However, thus time two jars were open and I still haven't been refunded”

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Posted 8 years ago

“Good service, and on time. Nice job !”

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Posted 8 years ago

“happy with the service although the amount of packaging for the 4 items I ordered was excessive ,”

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Posted 8 years ago

“Delivery speed”

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Posted 8 years ago

“Easy to use ordering, the delivery ws a day late but that was the parcel company fault not French Click”

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Posted 8 years ago

“should have more baby products”

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Posted 8 years ago

“The goods arrived well packed on the due date.However the Parcel Force.tracking app failed to function.”

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Posted 8 years ago

“Prompt efficient delivery. I particularly liked the use of the tracking app.”

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Posted 8 years ago

“Goods arrived on time and in good condition. Very useful to be able to determine the day of delivery; and on the day Parcel Force texted me with a likely one-hour delivery slot, which was useful.”

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Posted 8 years ago

“Good service.Product arrived on time well packaged and in good condition as described and the genuine article. Found the website a little clunky but obviously works.”

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Posted 8 years ago

“It's really nice to be able to get most of my favourites French groceries all in one place. Shame everything is so overpriced though”

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Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

“An easy site to search, well arranged and simple to access by category. A minimum of internal advertising so one is not held up nor besieged by "special offers" and the like. Has supplied me with the tea I like for some years now with quite rapid postal delivery out in the sticks where I choose to live remote from shops. My only grouse is being stung for a £1 'sales tax' which I don't quite understand--surely in the UK we do not pay VAT on foodstuffs unless by way of table service?”

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Posted 8 years ago

“I came to this site in my search for a supplier of La Fermiere yogurts in the UK. I ordered a lot of those and some other stuff to pad out my order to spread the cost of delivery to Wales. I appreciated being able to pick a day for delivery, but did not appreciate that the delivery came just before 5 pm, meaning someone had to wait in all day for it. The quality of the products was good, although perhaps a bit too much on the pricey side to make it worth a regular order. Especially now I've got my pots (the yogurt in them is a bonus but its the ceramic/glass pots they come in that I was after).”

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Posted 8 years ago

French Click is rated 4.7 based on 10,295 reviews