French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,632 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,632 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering, prompt delivery and great gps to follow your order. Means you don't have to sit in waiting for delivery.”

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Posted 8 years ago

“Would have been 5*s, only the delivery times, i live single and have some good neighbours but unfortunately not always in, a text slot of couple of hrs. on delivery day could be very helpful, Kind regards Amarjit”

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Posted 8 years ago

“Very quick delivery”

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Posted 8 years ago

“We ordered a variety of products which were dispatched promptly and arrived when we were advised they would. Everything was as described apart from one item which was not as ordered, however this was rectified quickly and the correct product dispatched. Good quality and an excellent range of products.”

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Posted 8 years ago

“Able to get some things that I can't find in British supermarket”

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Posted 8 years ago

“the order arrived promptly and was well packed - so very satisfied”

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Posted 8 years ago

“By sorting my purchase. But I don't yet have my new password.”

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Posted 8 years ago

“The products are great and the delivery I'd fast. Very please with the service. Cons: received a wrong item so would advise the packaging dept to be very carefull”

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Posted 8 years ago

“Quick efficient service”

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Posted 8 years ago

“I can tell you how it made me unhappy. the packing and postage had added to it a £1 sales tax. No such thing in the UK. VAT included in the original price. How come!!”

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Posted 9 years ago

“Great products and a good service.”

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Posted 9 years ago

“The whole experience is well organised from ordering online to choosing a date for the delivery, and the delivery staff is courteous.”

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Posted 9 years ago

“well theydiden,t they coulden,t find any salt butter biscuits”

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Posted 9 years ago

“It was good to receive items I have been missing from my diet ever since I left France”

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Posted 9 years ago

“The merchandise is good, but delivery always a day later than the day required”

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Posted 9 years ago

“Good efficient service, the only problem is the horribly expensive pricing”

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Posted 9 years ago

“I AM VERY HAPPY TO BE ABLE TO BUY FRENCH PRODUCTS HERE IN BRITAIN AS I HAVE GOT USED TO USING CERTAIN ITEMS ON A NUMBER OF SELF CATERING HOLIDAYS IN FRANCE OVER THE YEARS. ALL THE PRODUCTS I HAVE HAD FROM FRENCH CLICK ARE HIGH QUALITY, WELL PACKAGED AND DELIVERED AS AGREED.”

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Posted 9 years ago

“I ordered a foie gras that arrived promptly and was of exceptional value. Would highly recommend.”

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Posted 9 years ago

“So cool, fast delivery, everything intact, good packaging,I can bake my own baguette now.🥖.Thanks to French Click . Sylvie”

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Posted 9 years ago

“Good packaging. Just wish I got the box directly to my house, not given to the concierge in the other building :(”

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Posted 9 years ago

French Click is rated 4.6 based on 10,632 reviews