French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,295 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well-packed parcel arrived quickly with mousse "noir intense" long-dated (2 weeks). This is very rich in chocolate and contains eggs and cream - a real mousse. The local Waitrose store stopped stocking the version I bought often and replaced it with a mousse with no eggs in it, but it does contain Pork gelatine!!!!”

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Posted 8 years ago

“found 3 products which are common to most French household and sold in most supermarkets in France that I could not find at all in the UK delivery choices easy to order from website easy to order by phone”

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Posted 8 years ago

“Items less expensive than other shops. Large choice of delivery dates. Am very pleased”

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Posted 8 years ago

“delivered when they said”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“I love being able to get some of my favourite french foods, back here in the UK”

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Posted 8 years ago

“I picked up my order as I don't leave too far and the delivery cost was prohibitive. The order got put together when I got there. Unfortunately I realised only when seeing it that a product was much less than I thought so I wanted more but they did not have any extra stock as they do not stock fresh stuff as they go to France everyday. But I had enough for my guests after all. Definitely recommended for certain French products that you cannot find in British supermarkets.”

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Posted 8 years ago

“It's great having French products in the UK. The team was really helpful finding the baby yoghurt I so badly needed !! A big thank you ! Bought several fresh product including meat and diaries, had no problem whatsoever.”

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Posted 8 years ago

“Well packed and on time”

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Posted 8 years ago

“Good communication”

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Posted 8 years ago

“This was 2 years ago for Christmas I can't remember what I ordered from you that's the truth sorry.”

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Posted 8 years ago

“The variety of choice is important”

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Posted 8 years ago

“I've only ever collected from the guys @ French Click. - they're local to me. The website is easy to use and the orders have always been ready when they said they would be. I really like the stuff I've bought there - it is nice to experiment with produce that's not familiar every day and has perhaps a sort of 'foreign, exotic cache' attached to it - especially when doing dinner parties! So, I a happy customer! Thank you French Click.”

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Posted 8 years ago

“The goods were as ordered and arrived safely. I would have liked to have received at least estimated despatch and delivery dates. As it is I was left wondering, and as this was my first order... well, you really do wonder... However, they arrived in due course and we were pleased.”

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Posted 8 years ago

“Great products range”

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Posted 8 years ago

“Boursault cheeses delivered as promised but still no news of the morello cherries. I hope they will come as soon as available.”

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Posted 8 years ago

“I went round to their warehouse to collect my order. No problem with that.”

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Posted 8 years ago

“The duck confit was great, but one pair had lovely golden skin in the packet the other was pale, as though it hadn't been cooked enough. The foie gras mi cuit, bought by a friend and shared with us was delicious.”

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Posted 8 years ago

“Have been meaning to place an order since I first found you about 3 years ago. Very happy with the products we received at Christmas. Only constructive feedback would be cost of postage would make me think twice before placing further orders. Hope this is useful...”

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Posted 8 years ago

“Straight forward, efficient, swift service. Thank you”

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Posted 8 years ago

French Click is rated 4.7 based on 10,295 reviews