French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,397 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After other suppliers let me down French Click met my order on time. Tracked parcel arrived as promised and everything was well packaged.”

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Posted 8 years ago

“Items arrived quickly.”

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Posted 8 years ago

“I am able to buy French products here in UK”

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Posted 8 years ago

“Had what I wanted, No problems”

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Posted 8 years ago

“quick delivery and well packed”

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Posted 8 years ago

“Parcel very well packed and all contents in acceptable condition. Carrier did not deliver on day promised so some of the chilled items could have been colder. Had to wait in especially the following day to take delivery which was a nuisance.”

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Posted 8 years ago

“----------”

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Posted 8 years ago

“They supplied me with the LU PiM's, raspberry and other flavours, that I cannot get in the UK, far superior to Jaffa cakes, with a nice soft sponge base and well sized filling. Takes me back to living in Gran Canaria, in the sun.”

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Posted 8 years ago

“Great selection that appeals to be. Prompt delivery. However! An item (saucciscon sec) was missing from a delivery and, despite e-mail reminder, has not yet been replaced!”

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Posted 8 years ago

“Good opportunity to make a small order before ordering for Xmas”

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Posted 8 years ago

“they supplied me quickly with just what I wanted”

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Posted 8 years ago

“lovely French chocolate and cheese arrived when it said it would and was very well packaged”

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Posted 8 years ago

“Super large choice of delicious French products. Prices are decent. Staff is nice. The only downside is that you only find out that some items are out of stock when you get the delivery.”

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Posted 8 years ago

“The sausages look authentic but I'll give you a full report AFTER I've cooked my cassoulet.”

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Posted 8 years ago

“They stocked the product that I wanted - which is otherwise unobtainable in UK. The website was a bit basic but reasonably easy to use. If you live in South London, the option to collect from their warehouse is useful although they aren't really set up for customer collections (no signage or customer collection window).”

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Posted 8 years ago

“Excellent website and easy to order. Packaging and the wrapping of the order was not very environmental and if the company expands might be worth looking at this. Very impressive service.”

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Posted 8 years ago

“Excellent website with good range of products. Quick delivery and reasonable price. Concerns about temperature of dairy products when received allayed. Checked temperature and less than 5 degrees. Only disappointment was that some items had a very short shelf life.”

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Posted 8 years ago

“I was happy when I placed the order until the pick up date, item was out stock, wasted my time and fuel. Seller offer free delivery after stock went back after 4 days. Reason I gave 4 stars. Otherwise everything was OK.”

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Posted 8 years ago

“Trés contente du service,des produits,de la rapidité de la livraison ,sans problémes avec DHL. Merci,á bientôt. Marie-Claude”

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Posted 8 years ago

“great customer service great products fab delivery”

Helpful Report

Posted 8 years ago

French Click is rated 4.6 based on 10,397 reviews