French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,397 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've only ever collected from the guys @ French Click. - they're local to me. The website is easy to use and the orders have always been ready when they said they would be. I really like the stuff I've bought there - it is nice to experiment with produce that's not familiar every day and has perhaps a sort of 'foreign, exotic cache' attached to it - especially when doing dinner parties! So, I a happy customer! Thank you French Click.”

Helpful Report

Posted 8 years ago

“The goods were as ordered and arrived safely. I would have liked to have received at least estimated despatch and delivery dates. As it is I was left wondering, and as this was my first order... well, you really do wonder... However, they arrived in due course and we were pleased.”

Helpful Report

Posted 8 years ago

“Great products range”

Helpful Report

Posted 8 years ago

“Boursault cheeses delivered as promised but still no news of the morello cherries. I hope they will come as soon as available.”

Helpful Report

Posted 8 years ago

“I went round to their warehouse to collect my order. No problem with that.”

Helpful Report

Posted 8 years ago

“The duck confit was great, but one pair had lovely golden skin in the packet the other was pale, as though it hadn't been cooked enough. The foie gras mi cuit, bought by a friend and shared with us was delicious.”

Helpful Report

Posted 8 years ago

“Have been meaning to place an order since I first found you about 3 years ago. Very happy with the products we received at Christmas. Only constructive feedback would be cost of postage would make me think twice before placing further orders. Hope this is useful...”

Helpful Report

Posted 8 years ago

“Straight forward, efficient, swift service. Thank you”

Helpful Report

Posted 8 years ago

“Have stock of most products of of my choice Flexible deliver slots are very good”

Helpful Report

Posted 8 years ago

“Great choice of food. Easy to use web site and choice of delivery dates. Raclette cheese slices fantastic”

Helpful Report

Posted 8 years ago

“Quick to deliver. Received the goods that we were unable to buy in the shops.”

Helpful Report

Posted 8 years ago

“By selling items of French food which are difficult to find elsewhere in this country and offering a good service.”

Helpful Report

Posted 8 years ago

“It was delivered on time and was well packaged. I ordered a 2kg bird but I was supplied a 1.6kg bird which was a little small for what we required.”

Helpful Report

Posted 8 years ago

“Delicious”

Helpful Report

Posted 8 years ago

“Helpful service; accurate and prompt delivery.”

Helpful Report

Posted 8 years ago

“Wide selection of goods available at competitive prices.”

Helpful Report

Posted 8 years ago

“Good product, delivery slot are generous in term of choice”

Helpful Report

Posted 8 years ago

“Good to find a supplier of Teisseire zero syrups in the UK. Disappointed that although less than 5 miles away my postcode does not fall within the free delivery area so had to collect to avoid the delivery charge.”

Helpful Report

Posted 8 years ago

“Ordering online was easy. Clear info re delivery charges. Items arrived quickly and were well packed. Would order again.”

Helpful Report

Posted 8 years ago

“very well wrapped, delivery time oke”

Helpful Report

Posted 8 years ago

French Click is rated 4.6 based on 10,397 reviews