French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,621 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,621 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy, efficient delivery. A great selection of products.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We’re thrilled you were impressed by the speedy delivery and the great selection of products. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 2 months ago

“Splendide. Arrived on time and as advertised”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We’re thrilled you found us splendid and that your order arrived on time and as advertised. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 2 months ago

“Reliable source of artisanal French foodstuffs, reliably home-delivered!”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We’re thrilled you find us a reliable source of artisanal French foodstuffs and that we deliver smoothly to your door. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 2 months ago

“Great selection of products at a fair price. Prompt delivery. Will definitely buy from here again.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We’re thrilled you enjoyed the great selection and prompt delivery. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 2 months ago

“Brilliant, brands that just aren't available in supermarkets or local shops, glad I've found you.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! We’re thrilled you’ve found brands that aren’t available locally and that you’re happy with us. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 3 months ago

“So pleased to have discovered this company !”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! We’re thrilled you’ve discovered us and are pleased with your experience. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 3 months ago

“The items purchased are exactly as described and the delivery has been prompt.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! We’re thrilled the items matched the description and that the delivery was prompt. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 3 months ago

“Ordered some "Le Petit Marseillais" olive soap refills which arrived promptly, were well packed and are already decided to come back when needed again in the future. Thanks!”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! We’re thrilled the olive soap refills arrived promptly, were well packed, and that you’ll return in the future. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 3 months ago

“It’s very easy and quick to buy on this company..highly recommend those who like French food.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! We’re thrilled you found it easy and quick to shop with us, and that you’d recommend us to fellow French food fans. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 3 months ago

“Excellent company to do business with for all those French delicacies that you cannot get elsewhere, unless you are going to France. I have been using them for years. It needs to get Google to look at its location as shown on Google Maps, as this is misleading and directed me to an address in the wrong place.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! We’re thrilled you’ve enjoyed our French delicacies and that you’ve trusted us for years. We’re sorry about the Google Maps, the location should be very close. If you put the postcode in it should take you to our industrial estate about 50m away from our door. Warm regards, Team French Click

Posted 3 months ago

“Order arrived on time as requested”

Helpful Report

Posted 3 months ago

“Thanks you !!”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! We’re thrilled you enjoyed your experience with French Click. If you’re ever craving more French goodies, we’re here to help. Warm regards, Team French Click

Posted 3 months ago

“If you can't find the little French treats in the UK, then Click on French Click.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you found what you were looking for with us. If you're craving more French treats, we're always here to satisfy those cravings! Warm regards, Team French Click

Posted 3 months ago

“Tres Bon, french click is just brilliant. For everything french. Can't go to France these days, but don't need too, can get me french fix here. The range is awesome, and brands a plenty. Plus haribo...can get the french ones!!! And oh my goodness, I kinda don't wanna share this... But they sell kinder Coco fresh!!!! French click have an awesome range of french meats and meals too. Even french nappies! Hey! Why wait for that trip to France to get your stuff, or need something french now...get that device and type in french click and take a browse, you most certainly find tres tasty things. Great delivery. Great range. Highly recommend”

Helpful Report

Posted 3 months ago

Merci beaucoup for your amazing review! 🌟 We're absolutely delighted that you found your French fix with us. From scrumptious treats to authentic French products, we love bringing a taste of France to your door! Don't worry, we won’t tell anyone about the Kinder Coco Fresh! 😉 We're here whenever you need to satisfy that French craving! Warm regards, Team French Click

Posted 3 months ago

“Very good product,good service promp delivery thankyou very much”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you appreciate our product and service. Your satisfaction is our top priority and we look forward to serving you again in the near future! Best wishes, Team French Click

Posted 3 months ago

“Really good Company for French products ! Easy to use website really fast delivery! Thank you.”

Helpful Report

Posted 3 months ago

Thank you so much for your kind review! 🌟 We're delighted to hear that you enjoyed our products and fast delivery service. Your satisfaction is our priority, and we hope to see you again very soon on our site! Sincerely, The French Click Team

Posted 3 months ago

“Very pleased .Will definitely be ordering again . I was hoping the cheese would have longer best before dates but apart from that excellent.”

Helpful Report

Posted 3 months ago

Thank you so much for your kind review! 🌟 We're delighted to hear you're happy with your order. We've taken note of your comment regarding the expiration dates and will review it to continue improving. We look forward to serving you again soon! Warmly, The French Click Team

Posted 3 months ago

“Way too much polystyrene in the box but otherwise everything was great, I loved it thank you !!”

Helpful Report

Posted 3 months ago

Thank you so much for your feedback! 🌟 We're delighted to hear you enjoyed your order. We've taken note of your comments regarding the polystyrene and will do our best to improve our packaging in the future. We hope to serve you again very soon! Sincerely, The French Click Team

Posted 3 months ago

“Great choice and excellent quality all delivered in perfect condition”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review! 🌟 We're so pleased to hear that you enjoyed our selection and the quality of our products. It's wonderful to know everything arrived in perfect condition. We look forward to welcoming you back for more delicious offerings soon! Warm wishes, Team French Click

Posted 3 months ago

“Easy to navigate website, quick delivery and good updates about delivery time. Have used before and definitely will use again”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! 🌟 We're thrilled to hear you found our website easy to navigate and were happy with the delivery updates. Your continued support means the world to us, and we can't wait to serve you again! Warmly, The French Click Team

Posted 3 months ago

French Click is rated 4.6 based on 10,621 reviews