French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,487 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love gran mere coffee”

Helpful Report

Posted 3 months ago

Merci beaucoup for your lovely review! We’re so happy to hear that you love our grandmère coffee! Your enjoyment of our products truly warms our hearts. We look forward to serving you again soon! Bien chaleureusement, Team French Click

Posted 2 months ago

“Surprisingly fast delivery, very happy customer. Thank you.”

Helpful Report

Posted 3 months ago

Merci beaucoup for your wonderful review! We're delighted to hear that you were pleasantly surprised by our fast delivery. Your satisfaction is our top priority, and it’s always a joy to know we’ve met your expectations! À bientôt, Team French Click

Posted 2 months ago

“Found the French Click website quite randomly when searching for cordials. They have a good variety and their customer service was excellent - polite, timely and they made adjustments to their delivery schedule to deliver my order earlier because I live close to their warehouse. They communicated throughout which is what customer service everywhere should be like! Will definitely be ordering from them again.”

Helpful Report

Posted 3 months ago

“Glad I could buy French products! Antésite is impossible to find in Great Britain!”

Helpful Report

Posted 3 months ago

Merci beaucoup for your amazing review! We're thrilled to hear that you were able to find Antésite through us, especially since it's so hard to come by in Great Britain! Your support means a lot to us! Bien chaleureusement, Team French Click

Posted 3 months ago

“So nice to be able to buy French 🇫🇷 Produce even though it’s more expensive than when you go to France it’s worth it. I wish they had other items I buy when I go to France. ⭐️ ⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 months ago

“Good product, fair price.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We're delighted you found our product at a fair price. Your satisfaction is our greatest reward, and we hope to see you again soon! Sincerely, Team French Click

Posted 3 months ago

“Great classic French food products via secure delivery. So happy I found them!”

Helpful Report

Posted 3 months ago

Merci infiniment for your fantastic review! We’re so glad you appreciate our classic French food products and enjoyed our secure delivery service. Your satisfaction truly means the world to us! Chaleureusement, Team French Click

Posted 3 months ago

“Very happy with my purchases and delivery time.”

Helpful Report

Posted 3 months ago

Merci beaucoup for your wonderful review! We're delighted to hear that you're happy with your purchases and the delivery time. Your satisfaction is our priority, and we’re thrilled to have met your expectations! Chaleureusement, Team French Click

Posted 3 months ago

“Couldn't find product online elsewhere so was delighted to find on Frenchclick.co.uk! Had a question for customer services and they replied quickly and were really friendly and personable too. 48 hr delivery and really well packaged. Good service!”

Helpful Report

Posted 3 months ago

Merci beaucoup for your wonderful review! We're so pleased you found what you were looking for on our site and that our customer service made a positive impression. It’s great to hear our delivery and packaging met your expectations. Thank you for choosing us! Chaleureusement, Team French Click

Posted 3 months ago

“Our 3kg Brie was very tasty. It arrived slightly misshapen but quickly levelled out and was enjoyed by everyone!”

Helpful Report

Posted 3 months ago

Merci beaucoup for your lovely review! We're thrilled to hear that you enjoyed our Brie, and it's great to know that it leveled out for your enjoyment. Your feedback truly brightens our day! Cordialement, Team French Click

Posted 3 months ago

“Great website with great prices for French food items that I haven't been able to purchase easily since Brexit. Would highly recommend”

Helpful Report

Posted 3 months ago

Merci beaucoup for your fantastic review! We're so glad to hear that you found our website and prices helpful for sourcing your favorite French food items since Brexit. Your recommendation means the world to us! Cordialement, Team French Click

Posted 3 months ago

“Great service. Good price.”

Helpful Report

Posted 3 months ago

Merci beaucoup for your kind words! We're delighted to hear that you appreciated our service and found our prices good. Your satisfaction is our top priority! Avec nos meilleures salutations, Team French Click

Posted 3 months ago

“Very pleased to be able to buy Savon Marseille handwash from Frenchclick. Really good website and excellent service! MERCI BEAUCOUP ❤️ 🇫🇷”

Helpful Report

Posted 3 months ago

Merci beaucoup for your fantastic review! We’re so pleased to hear that you enjoyed shopping for Savon Marseille handwash on our website. Your kind words about our service mean a lot to us! Warm regards, Team French Click

Posted 3 months ago

“Love the range & am delighted I can now make my own Diablo Menthe now after recently returning from a Paris trip.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We're thrilled to hear you can now make your own Mint Diablo after your trip to Paris. It's always a pleasure to recreate these culinary memories at home Sincerely, The French Click Team

Posted 3 months ago

“Promt efficient service, have been a customer for several years. My order not large but always dealt with in a manner I feel a good customer.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review! We’re delighted to hear that you’ve had a positive experience with our efficient service over the years. It means a lot to us that you feel valued as a customer, no matter the size of your order. We look forward to serving you for many more years to come! Warm regards, Team French Click

Posted 3 months ago

“Everything I ordered arrived on the promised day. Excellent quality, fair prices.”

Helpful Report

Posted 3 months ago

Thank you so much for your excellent review! We're delighted to hear that everything you ordered arrived on time and that you're satisfied with the quality and fair prices. Your trust in us motivates us to continue providing the best possible service. Warmest regards, The French Click Team

Posted 3 months ago

“My first order with French Click and very impressed. Ordering process very easy and goods were delivered on time and well packaged. Hassle-free purchase, highly recommended!”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! We're thrilled to hear that you found our ordering process easy and that your goods arrived on time and well packaged. Your recommendation means the world to us, and we can't wait to serve you again soon! Warm regards, Team French Click

Posted 3 months ago

“Always use French Click for Veal Stock. So glad I could find that product for sale in the UK having used it in Brittany on holiday years ago. Many thanks French Click”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing review! We're delighted that you were able to rediscover our veal broth in the UK after enjoying it in Brittany. Your satisfaction is our priority, and we hope to see you again soon for more culinary discoveries. Sincerely, The French Click Team

Posted 3 months ago

“Very good french products and service”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing review, Michael! We're delighted you enjoyed our French products and service. Your satisfaction is our priority, and we hope to see you again soon for another enjoyable experience. Sincerely, The French Click Team

Posted 3 months ago

“Speedy delivery , well packaged ..all good.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We're delighted to hear that the prompt delivery and careful packaging met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back soon for another enjoyable experience. Sincerely, The French Click Team

Posted 3 months ago

French Click is rated 4.6 based on 10,487 reviews