French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,341 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of goods and very good service. Fast delivery too.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your kind review! We’re so happy to hear that you found our selection appealing and that our service met your expectations. It’s wonderful to know you experienced fast delivery too! Your satisfaction means a lot to us, and we look forward to welcoming you back soon! À très bientôt! ✨

Posted 2 months ago

“Items were lovely speedy delivery good price lots of choice”

Helpful Report

Posted 2 months ago

Merci beaucoup for your wonderful review! We're delighted to hear that you loved our items, found the delivery speedy, and appreciated the great selection at good prices. Your satisfaction is our goal, and we look forward to serving you again soon! À très bientôt! ✨

Posted 2 months ago

“Very easy to order from your website and kept updated when items would be delivered”

Helpful Report

Posted 2 months ago

Merci beaucoup for your lovely review! We're delighted to hear that you found our website easy to navigate and appreciated the updates on delivery. Your satisfaction is our top priority, and we can’t wait to serve you again soon! À très bientôt! ✨

Posted 2 months ago

“I think canned food in France is often superior to ours but forgot to try it again when I was staying in self-catering in Lyon. Too many delicious options. So, once home in UK, I went online and found French Click.. Ordering was simple and the postage was cheaper than I expected. The cans arrived within a few days and are stacked happily in the larder. I've only tried the Sauce Béarnaise (in a glass jar) so far and it certainly perked up my poached salmon. The cans are reputable brands so I don't anticipate any disappointment with them. Thank you, French Click.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic review! We're thrilled to hear that you found our ordering process simple and that your canned goods arrived quickly. It's great to know that the Sauce Béarnaise elevated your dish! We appreciate your support and can't wait for you to explore more of our delicious options. À très bientôt! ✨

Posted 2 months ago

“Excellent service. Will use this company again.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic review! We're so pleased to hear you enjoyed our service. Your support means a lot to us, and we can't wait to welcome you back for your next order! À très bientôt! ✨

Posted 2 months ago

“Very happy to have discovered your company has products I enjoy.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your wonderful review! We’re so glad to hear that you discovered our products and that you enjoy them. Your support means the world to us! We look forward to serving you again soon! À très bientôt! ✨

Posted 2 months ago

“Prompt and efficient service. Product delivered as ordered.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your wonderful review! We’re delighted to hear that you experienced our prompt and efficient service, and that your product was delivered just as you ordered. Your satisfaction is incredibly important to us, and we look forward to serving you again soon! À très bientôt! ✨

Posted 2 months ago

“Very good website, good to choose and order on. Quick delivery, I was impressed.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your glowing review! We're thrilled to hear that you found our website easy to navigate and appreciated the quick delivery. Your satisfaction is our priority, and we look forward to serving you again soon! À très bientôt! ✨

Posted 2 months ago

“Professional service , kept updated ,item reasonably priced considering I can usually only purchase in Belgium .”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic review! We're thrilled to hear that you found our service professional and appreciated the updates throughout your order. It's great to know that we could provide you with reasonably priced items, especially given the challenges of purchasing in Belgium. Your support is invaluable to us, and we can't wait to welcome you back soon! À très bientôt! ✨

Posted 2 months ago

“Food, including jars, arrived safely and well wrapped. Very happy with the choices of delivery, this was a great feature. Dates were long shelf life dates, however fresh food had a much shorter date life (which was to be expected due to being fresh produce). Would definitely order again!”

Helpful Report

Posted 2 months ago

Merci infiniment for your fantastic review! We're so pleased that your food arrived safely and well wrapped, and that the delivery options worked well for you. We appreciate your understanding regarding the shelf life of our fresh produce. Your satisfaction is our top priority, and we can't wait to serve you again! À très bientôt! ✨

Posted 2 months ago

“Very good products and good value too.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your wonderful review! We’re delighted that you find our products to be of great quality and value. Your support means the world to us, and we're committed to bringing you more of the best from France. Looking forward to your next visit! ✨

Posted 2 months ago

“Much appreciated opportunity to buy French produce in this country. I have bought William Saurin Tartiflette and been very pleased with it. It provides two portions which can be eaten over two days if kept in the fridge. Long may they continue to thrive.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your lovely review! We're delighted to hear that you appreciate the opportunity to indulge in French produce here. It's fantastic to know that you enjoyed the William Saurin Tartiflette and that it provided you with two delicious portions. Your kind words inspire us to continue bringing the best of France to our customers. We look forward to your next visit! À bientôt! 🍽️✨

Posted 2 months ago

“Thank you French Click for my delivery of goodies I can't buy here in the UK. Will be ordering again no doubt.....lovely choice of yummy food and my favourite French toiletries.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic review! We're so happy to hear that you loved your delivery of special goodies that remind you of France. It’s wonderful to know that our selection of yummy food and French toiletries made your day brighter! We can’t wait to help you with your next order. À bientôt! 🥖✨

Posted 2 months ago

“Super company, swift dispatch and delivery, excellent price for items I bought. Highly recommend shopping here for beloved French produce. Bought chocolate adored by partner and made them very happy.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your glowing 5-star review! We're delighted to hear that you enjoyed our swift service and found excellent prices on our French produce. It's wonderful that the chocolate brought happiness to your partner – that's exactly what we aim for! Your recommendation means a lot to us, and we can't wait to welcome you back for more delightful treats soon! 🍫💕

Posted 2 months ago

“Excellent service and a wonderful range of French products. In the very odd time that I have had a problem it was solved very quickly and easily. Great products and great service!”

Helpful Report

Posted 2 months ago

Merci beaucoup for your excellent 5-star review, Andrew! We're thrilled to hear that you appreciate our service and range of French products. It's our pleasure to resolve any issues quickly for our valued customers. Your kind words mean so much to us, and we can't wait to delight you with more great products in the future! 😊

Posted 2 months ago

“I recently placed an order for Pujet olive oil. Very efficient service and speedy delivery.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic 5-star review! We're so pleased to hear that you had an efficient experience and speedy delivery with your order of Pujet olive oil. Your satisfaction is our priority, and we look forward to bringing you more of our delicious products in the future! 🫒✨

Posted 2 months ago

“Only place I could find this product unless in France. Quick delivery, well packaged”

Helpful Report

Posted 2 months ago

Merci beaucoup for your wonderful 5-star review! We're so pleased to hear that you found our product and that the delivery was quick and well-packaged. Your satisfaction means the world to us, and we look forward to serving you again soon! 😊

Posted 2 months ago

“Recently bought 2 x Papillon Roquefort AOC (Quart Pain) 750g for a cheese and wine party. One arrived damaged during transit. No quibbling about a replacement and it arrived in time for the party! By the way, forget Papillon Red, Societe or supermarket own brand Roquefort. Papillon Black is in a class of its own, totally stunning. Thank you, French Click”

Helpful Report

Posted 2 months ago

Merci beaucoup for your amazing 5-star review! We’re so delighted that the replacement arrived just in time for your cheese and wine party. We're thrilled to hear that you enjoyed the Papillon Black—it really is extraordinary! Your satisfaction means a lot to us, and we can’t wait to assist you again in the future! 🧀🍷

Posted 2 months ago

“Great service, good quality food.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic 5-star review! We’re delighted to hear you enjoyed our service and found the food to be of great quality. Your satisfaction is incredibly important to us, and we can’t wait to serve you again soon! 😊

Posted 2 months ago

“Good value for money, quick delivery”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic 5-star review! We're thrilled to hear that you found our offerings to be great value for money and that your delivery was quick. Your satisfaction is our top priority, and we look forward to serving you again soon! 😊

Posted 2 months ago

French Click is rated 4.6 based on 10,341 reviews