French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,487 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great products. I had a question and it was answered almost immediately. Thoroughly recommended!”

Helpful Report

Posted 1 month ago

Merci beaucoup for your fantastic review! We're thrilled to hear that you found our service so responsive and our products to your liking. Your recommendation means the world to us, and we’re here anytime you have questions or need assistance. Cordialement, Team French Click

Posted 1 month ago

“Terrific UK online seller of French products. I would recommend.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your wonderful review! We're delighted to know you think of us as a terrific UK online seller for French products. Your recommendation truly inspires us to keep offering the best. We look forward to welcoming you back soon! Chaleureusement, Team French Click

Posted 1 month ago

“Very happy to be able to finally buy these French products here in the UK”

Helpful Report

Posted 1 month ago

Merci beaucoup for your lovely review! We're overjoyed to hear that you can finally enjoy our French products here in the UK. Your support means so much to us, and we can't wait to help you discover even more wonderful items from France! Chaleureusement, Team French Click

Posted 1 month ago

“We love being able to buy French goods without crossing the Channel, and French Click is the answer. Prices are reasonable given the distance, and the items arrive very well packaged. Communications are excellent too. Happy customer!”

Helpful Report

Posted 1 month ago

Merci beaucoup for your kind words! We're thrilled that you appreciate the convenience of shopping for French goods without the hassle of crossing the Channel. It’s wonderful to hear that our packaging and communication met your expectations. We look forward to continuing to serve you and keep that French spirit alive at home! Cordialement, Team French Click

Posted 1 month ago

“Excellent service (even though I took some time in getting used to navigating the website). Items well packed and sent out quickly.And although I had to pay quite a bit more than buying in the french supermarkets, I was able to order a few of my favourite items that I would normally buy on my travels to France (but cannot to do so at the moment) I would like to see even more choice! Thank you for a great service.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your wonderful review! We’re delighted to hear that you enjoyed our service and found your favorite items from France! We understand that navigating the website can take a little getting used to, but we're glad you persevered. We’ll certainly take your suggestion about expanding our selection into account. Thank you for your support! Chaleureusement, Team French Click

Posted 1 month ago

“Excellent product that was quickly delivered. We love French tinned food.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your fantastic review! We're so pleased to hear that you love our French tinned food and that your order arrived quickly. Your enjoyment means the world to us, and we can’t wait to share more tasty delights with you! Chaleureusement, Team French Click

Posted 1 month ago

“Great experience and products.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your wonderful review! We’re so happy to hear that you had a great experience and enjoyed our products. Your satisfaction means everything to us, and we look forward to providing you with more delightful French offerings in the future! Chaleureusement, Team French Click

Posted 1 month ago

“Upmarket and excellent but pricy. You can only get certain items here.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your thoughtful review, Rosan! We're thrilled that you found our offerings to be excellent and appreciate your understanding that our curated selection reflects our commitment to quality. While some items may be exclusive to us, we hope you'll continue to find joy in our unique collection. Chaleureusement, Team French Click

Posted 1 month ago

“Ordered great french food and delivered as planned”

Helpful Report

Posted 1 month ago

Merci beaucoup for your great review! We’re thrilled that you enjoyed our delicious French food and that your delivery was right on time. Your satisfaction is our top priority, and we can't wait to delight you with more culinary treasures in the future! À bientôt, Team French Click

Posted 1 month ago

“Great service. Golden Grahams arrived well in date with an expiry of late next year (2026)”

Helpful Report

Posted 1 month ago

Merci beaucoup for your lovely review! We’re delighted to hear that your Golden Grahams arrived in excellent condition and with a long shelf life. Your satisfaction is our passion, and we look forward to serving you again soon! Chaleureusement, Team French Click

Posted 1 month ago

“Excellent service, prompt delivery”

Helpful Report

Posted 1 month ago

“This is a little piece of heaven. Couldn't buy this off UK shelves. French Click processed my order and delivered it in a timely manner.”

Helpful Report

Posted 1 month ago

“A brilliant company Wide range of products and customer service excellent”

Helpful Report

Posted 1 month ago

“My husband is French, a resident of the UK and was missing all those special French ingredients and products. FRENCH CLICK is now our go-to for high quality great selection for French food. Our 1st purchase arrived promptly, carefully packaged with my husbands regional cheese Cancoillotte chilled. One very happy Frenchman.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your wonderful review! We're delighted that we have become your go-to for high quality French food. It's fantastic to hear that your order arrived promptly and that your husband was able to enjoy his beloved regional cheese. Your happiness truly warms our hearts, and we look forward to serving you again soon! Avec toute notre amitié, Team French Click

Posted 1 month ago

“Very happy I could find this French product in England. Delivery was very quick. I will order again.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your fantastic review! We're so glad you found our French products in England and that your delivery was swift. Your satisfaction means the world to us, and we look forward to serving you again soon! Avec toute notre amitié, Team French Click

Posted 1 month ago

“The product was delivered quickly”

Helpful Report

Posted 2 months ago

Merci beaucoup for your wonderful review! We're delighted that your product was delivered quickly. Your feedback encourages us to keep up the good work, and we truly appreciate your support. Chaleureusement, Team French Click

Posted 2 months ago

“Always great service and alwsys availability of great French produce”

Helpful Report

Posted 2 months ago

Merci beaucoup for your generous review! We are so glad to hear that you consistently enjoy our great service and the quality of our French produce. Your support means the world to us, and we look forward to continuing to serve you! Chaleureusement, Team French Click

Posted 2 months ago

“Good products, well packed,”

Helpful Report

Posted 2 months ago

Merci infiniment for your kind review! We're thrilled to know you found our products well-packed and to your satisfaction. We truly appreciate your support and are here to serve you anytime. Chaleureusement, Team French Click

Posted 2 months ago

“Excellent choice of products. Very good customer service Very happy customer”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review! We're delighted to hear that you found an excellent selection of products and that you were satisfied with our customer service. Your satisfaction is our greatest reward. Thank you for choosing us! Sincerely, Team French Click

Posted 2 months ago

“Easy to order and efficient delivery”

Helpful Report

Posted 2 months ago

Merci beaucoup for your wonderful feedback! We're thrilled to hear that you found the ordering process easy and the delivery efficient. Your satisfaction is very important to us, and we appreciate your support. Cordialement, Team French Click

Posted 2 months ago

French Click is rated 4.6 based on 10,487 reviews