French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,621 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,621 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, good delivery slots, timely delivery and oder complete, except for one item.”

Helpful Report

Posted 4 months ago

Thank you for your positive feedback! We're glad to know that you found the ordering process easy and appreciated our delivery service. We're sorry to hear that one item was missing and will ensure to look into this matter. We truly value your support and hope to serve you again soon! Sincères salutations, Team French Click

Posted 4 months ago

“Excellent choice of products. Very keen prices. Prompt despatch. Extremely well packed. Very quick next day delivery. Definitely recommended and I will order again in the future, Thank you French Click.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review! We're so glad you found our product selection and pricing to your liking. It's great to hear that our prompt dispatch and careful packing made your shopping experience enjoyable. Your recommendation means a lot to us, and we can’t wait to serve you again in the future! Best wishes, Team French Click

Posted 4 months ago

“Very happy to have some French goodness and heritage back in the UK households.”

Helpful Report

Posted 4 months ago

Thank you so much for this wonderful feedback! We're delighted that our little touch of France and heritage is making its way into British homes. Your satisfaction is our greatest reward, and we look forward to bringing you even more French flavours in the near future! Warmly, Team French Click

Posted 4 months ago

“Exactly what I ordered, delivered promptly.”

Helpful Report

Posted 4 months ago

Merci beaucoup pour votre avis exceptionnel ! Nous sommes ravis que votre commande soit exactement ce que vous attendiez et qu'elle ait été livrée rapidement. Votre satisfaction est notre priorité, et nous avons hâte de vous servir à nouveau bientôt ! Chaleureusement, Team French Click

Posted 4 months ago

“French Click always have what I want in stock and delivery options are excellent.”

Helpful Report

Posted 4 months ago

Thank you so much for your outstanding review! We're delighted that you're always finding what you're looking for in stock and that you're happy with our delivery options. Your satisfaction is important to us, and we look forward to serving you again soon! Warmly, Team French Click

Posted 4 months ago

“Excellent! J’adore Chatledon, l’eau minérale de Louis XIV. (Aussi Perrier fines bulles.)”

Helpful Report

Posted 4 months ago

Merci beaucoup pour votre superbe avis ! Nous sommes ravis d'apprendre que vous adorez Chatledon, l'eau minérale de Louis XIV, ainsi que Perrier. C'est génial de partager ces petites merveilles françaises avec vous. Nous avons hâte de vous revoir pour d'autres découvertes délicieuses ! Chaleureusement, Team French Click

Posted 4 months ago

“Great Service - Good packaging, all items as described, delivered on time - Will definately use again, wish they did a wholesale service for our business !”

Helpful Report

Posted 4 months ago

Merci infiniment for your amazing review! We're delighted to hear that you were pleased with our service, packaging, and timely delivery. We love to know that our customers have a great experience with us. Your suggestion for a wholesale service is appreciated, and we will certainly take it into consideration. We can’t wait to see you again soon! Chaleureusement, Team French Click

Posted 4 months ago

“Very efficient order process and prompt delivery of a difficult-to-find product. Excellent!”

Helpful Report

Posted 4 months ago

Merci beaucoup for your fantastic review! We're so pleased to hear that you found our order process efficient and that your product arrived promptly. Your satisfaction is our priority, and we strive to make every experience a great one. We look forward to serving you again soon! Chaleureusement, Team French Click

Posted 4 months ago

“Lots of French goodies without all the hassle of getting through Dover. Order arrived on day asked for, Complete apart from 1 small item., out of stock. Will be ordering again next month. Thanks very much French Click. 👍👍 Chris, Wakefield.”

Helpful Report

Posted 4 months ago

Merci beaucoup for your fantastic review, Chris! We're thrilled to hear that your order arrived right on time and that you found a delightful selection of French goodies. We appreciate your understanding regarding the small item and look forward to serving you again next month! Chaleureusement, Team French Click

Posted 4 months ago

“I was very wary of ordering as never heard of them before, but delivery came within 4 days, no problems and will definitely be using them again. Sweets were packaged quite securely as well.”

Helpful Report

Posted 4 months ago

Merci beaucoup for your wonderful review! We're so glad to hear that your delivery was prompt and that the sweets arrived securely packaged. Your trust means a lot to us, and we can't wait to serve you again in the future! Chaleureusement, Team French Click

Posted 4 months ago

“We love the French chocolates we bought! So glad to be able to get them through this site. We thought the prices were good and great service! Thank you.”

Helpful Report

Posted 4 months ago

Merci beaucoup for your lovely review! We're delighted to hear that you enjoyed our French chocolates and found our service satisfactory. Your appreciation of our prices and service truly makes our day. We look forward to having you back for more delicious treats! Chaleureusement, Team French Click

Posted 4 months ago

“Super ….quality always grand …helps us feel like we’re in France even when we can’t be at that moment ….wonderful”

Helpful Report

Posted 4 months ago

Merci infiniment for your fantastic review! We're so pleased that our products help create a little piece of France for you, even when you're not there. Your support means the world to us, and we look forward to continuing to bring a taste of France to your home! Chaleureusement, Team French Click

Posted 4 months ago

“Love this tea so much. So glad we could get it delivered all the way in the Highlands”

Helpful Report

Posted 4 months ago

Merci beaucoup for your fantastic review! We're absolutely delighted that you love our tea and that we could deliver it all the way to the Highlands. Your satisfaction warms our hearts, and we look forward to providing you with more delightful brews in the future! Chaleureusement, Team French Click

Posted 4 months ago

“Excellent choice of products, well packaged and timely delivery. Thoroughly recommend.”

Helpful Report

Posted 4 months ago

Merci beaucoup for your excellent review! We're thrilled to hear that you enjoyed our product selection and that everything was well packaged and delivered on time. Your recommendation means the world to us, and we look forward to serving you again soon! Chaleureusement, Team French Click

Posted 4 months ago

“excellent service v,good product”

Helpful Report

Posted 4 months ago

Merci beaucoup for your fantastic review! We're delighted to know you experienced excellent service and found our products to your liking. Your satisfaction is our top priority, and we look forward to serving you again soon! Chaleureusement, Team French Click

Posted 4 months ago

“My order was well packed and arrived at agreed time! Would recommend.”

Helpful Report

Posted 4 months ago

Merci beaucoup for your fantastic review! We're thrilled to hear that your order was well packed and arrived on time. Your recommendation means the world to us, and we look forward to serving you again in the future! Chaleureusement, Team French Click

Posted 4 months ago

“Great service, great products. I had a question and it was answered almost immediately. Thoroughly recommended!”

Helpful Report

Posted 5 months ago

Merci beaucoup for your fantastic review! We're thrilled to hear that you found our service so responsive and our products to your liking. Your recommendation means the world to us, and we’re here anytime you have questions or need assistance. Cordialement, Team French Click

Posted 4 months ago

“Terrific UK online seller of French products. I would recommend.”

Helpful Report

Posted 5 months ago

Merci beaucoup for your wonderful review! We're delighted to know you think of us as a terrific UK online seller for French products. Your recommendation truly inspires us to keep offering the best. We look forward to welcoming you back soon! Chaleureusement, Team French Click

Posted 4 months ago

“Very happy to be able to finally buy these French products here in the UK”

Helpful Report

Posted 5 months ago

Merci beaucoup for your lovely review! We're overjoyed to hear that you can finally enjoy our French products here in the UK. Your support means so much to us, and we can't wait to help you discover even more wonderful items from France! Chaleureusement, Team French Click

Posted 4 months ago

“We love being able to buy French goods without crossing the Channel, and French Click is the answer. Prices are reasonable given the distance, and the items arrive very well packaged. Communications are excellent too. Happy customer!”

Helpful Report

Posted 5 months ago

Merci beaucoup for your kind words! We're thrilled that you appreciate the convenience of shopping for French goods without the hassle of crossing the Channel. It’s wonderful to hear that our packaging and communication met your expectations. We look forward to continuing to serve you and keep that French spirit alive at home! Cordialement, Team French Click

Posted 4 months ago

French Click is rated 4.6 based on 10,621 reviews