French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,619 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,619 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're glad you had excellent service. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“Delivered on the day i chose. Well packed with an iced wrap for fresh food. Updated about when it will arrive. Super happy”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're thrilled to hear your delivery was on time, well packed with an iced wrap, and that you’re super happy. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“Just what I wanted del8vered on time”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're thrilled to hear your delivery was on time and just what you wanted. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“I have used these guys before - great range and quality products (and if you like proper Orangina without the nasty sugar ban nonsesne this is the place to get it!) We had an issue with DPD where they damaged our package - one email to French Click and it was all sorted with a new parcel sent out with no fuss and no quibble - Thanks Benedicte!”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We’re thrilled to hear you’re happy with our products and that we could sort out the damaged delivery quickly. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 2 months ago

“Really helpful and arrived early. Thank you”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're glad to hear it was helpful and arrived early. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“My order arrived on time and in good condition. Before ordering I was concerned about having fresh cheese delivered but then I was pleased to see the cheese was fresh, well packaged and with good "use by" date. Definitely I'll be ordering again.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're thrilled to hear your order arrived on time, the cheese was fresh and well packaged with a good use-by date. We'll be here for your next order. Warm regards, Team French Click

Posted 2 months ago

“Excellent qualty and delivered when it was meant to be”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're thrilled to hear the quality was excellent and it arrived on time. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“Speedy service, excellent packaging, items as described.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're glad you found the service speedy, packaging excellent, and the items as described. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“Prompt delivery and sensibly priced products.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're glad you appreciated the prompt delivery and sensibly priced products. If you need anything else, we're here to help. Kind regards, Team French Click

Posted 2 months ago

“Raclette cheese, excellent product, swift delivery, kept cool in the packaging. Very happy with the service and the product.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're glad you enjoyed the raclette cheese, swift delivery, and that it arrived well chilled. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“Great service. From easy ordering to receiving my order. Items were very well packaged and arrived really quickly. Thank you”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're glad you enjoyed easy ordering, quick delivery, and well-packaged items. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“Fantastic range of products. For an expat, it is like shopping at home! Great service as well 5 stars”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're thrilled you enjoyed the wide range and that the service was great. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“I was very pleased to find a site that can supply some of my favourite items that I’ve previously purchased in France. Delivery was speedy and the items arrived in perfect condition , chilled as necessary.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're delighted you found your favourite French items and that delivery was speedy and the items arrived in perfect condition, chilled as necessary. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“so great to be able to get my favourite French food in London. quick delivery and always within the time frame, thank you!”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're delighted you enjoy your favourite French foods in London and that delivery was quick and on time. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“Lovely to receive some beautiful foods that are unavailable in our dreary supermarkets .”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're thrilled you enjoyed the beautiful foods and that they’re a pleasant alternative to what you find in supermarkets. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 2 months ago

“Great choice of items that I used to buy on my monthly French trips to Cité Europe. The goods are well packaged and dispatched promptly.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're thrilled you enjoyed the selection and that the items were well packaged and dispatched promptly. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“Deliveries I've had the order was of top quality , and the delivery was perfect I recently ordered mont d'or cheesecand montbeliard sausages they were all excellent”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're thrilled you enjoyed the high-quality products and perfect delivery, and that the mont d’or cheese and montbéliard sausages were excellent. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 2 months ago

“Great prices and delivered on time”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're thrilled you appreciated the great prices and on-time delivery. If you need anything else, we're here to help. Warm regards, Team French Click

Posted 2 months ago

“French products which are hard to find, very good prices, good communication, I would recommend.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We’re thrilled you appreciated the French products, great prices, and good communication. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 2 months ago

“Speedy, efficient delivery. A great selection of products.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We’re thrilled you were impressed by the speedy delivery and the great selection of products. If you need anything else, we’re here to help. Warm regards, Team French Click

Posted 2 months ago

French Click is rated 4.6 based on 10,619 reviews