French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,340 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy. Got what I wanted. Reasonable price. No delivery issues. Will get again”

Helpful Report

Posted 2 months ago

Merci beaucoup for the amazing 5-star review! We're thrilled to hear you found what you wanted at a reasonable price and that your delivery experience was smooth. Your satisfaction is our top priority, and we can't wait to serve you again! 😊

Posted 2 months ago

“Such a wide range on the products available, it’s like being in France! Efficient delivery, very happy customer 😀 Merci French Click”

Helpful Report

Posted 2 months ago

Merci beaucoup for the wonderful 5-star review! We're so glad to hear that you enjoyed our wide range of products and felt transported to France. It's fantastic to know that you had an efficient delivery experience. Your happiness means the world to us, and we can't wait to welcome you back for more French delights! 😊

Posted 2 months ago

“I have had a truly excellent experience with this company and their customer service is flawless”

Helpful Report

Posted 3 months ago

Thank you for the wonderful 5-star review! We're absolutely thrilled to hear you had an excellent experience with us and that our customer service met your expectations. Your kind words inspire us to continue delivering the best. We look forward to serving you again soon!

Posted 3 months ago

“Good choice of quality products and great customer service.”

Helpful Report

Posted 3 months ago

Thank you so much for the fantastic 5-star review! We're thrilled to hear you enjoyed our selection of quality products and that you experienced great customer service. Your support is invaluable to us, and we look forward to serving you again soon!

Posted 3 months ago

“Great products, delivered without any fuss”

Helpful Report

Posted 3 months ago

Thank you for the amazing 5-star review! We're delighted to hear you loved our products and that they were delivered without any fuss. Your satisfaction is our priority, and we can't wait to assist you again in the future!

Posted 3 months ago

“Great delivery time! Highly recommed.”

Helpful Report

Posted 3 months ago

Thank you for the fantastic 5-star review! We're so pleased to hear you appreciated our delivery time. Your recommendation means a lot to us, and we can't wait to serve you again in the future!

Posted 3 months ago

“Great service and price! Used to send Suchard and Cote d'Or goodies to mt mother for Mother's Day and all worked perfectly.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful 5-star review! We're delighted to hear that everything went perfectly for your Mother's Day gifts. Your appreciation for our service and prices means a lot to us. We hope to assist you again in the future!

Posted 3 months ago

“Great to find a supplier for these little treats which came within 3 days of ordering. Very reasonable delivery charge.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found us and that your little treats arrived so quickly. We appreciate your recognition of our delivery charges as well. We look forward to serving you again soon!

Posted 3 months ago

“Speedy delivery and great products. Have used multiple times and definitely would use again”

Helpful Report

Posted 3 months ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced speedy delivery and enjoyed our products. Your continued support means so much to us, and we look forward to serving you again soon!

Posted 3 months ago

“Very easy to order on web page, great price, delivered sooner than expected. Very happy with my purchase.”

Helpful Report

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you found it easy to order and that your delivery arrived sooner than expected. Your happiness with your purchase means the world to us, and we can't wait to serve you again soon!

Posted 3 months ago

“I ordered the mustard and it arrived promptly.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're so glad to hear that your mustard arrived promptly. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again soon!

Posted 3 months ago

“I recently ordered some Lemon Syrup which arrived on time. The process was simple and straightforward. Thank you French Click”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're delighted that your Lemon Syrup arrived on time and that the ordering process was simple for you. Your feedback truly warms our hearts, and we can't wait to assist you again in the future!

Posted 3 months ago

“My favourite French products surprisingly otherwise unavailable here. Delivery efficient and on time”

Helpful Report

Posted 3 months ago

Thank you for your wonderful 5-star review! We're thrilled that you discovered your favorite French products with us, and that the delivery was efficient and on time. Your support means so much to us, and we can't wait to help you find more favorites in the future!

Posted 3 months ago

“Very pleased with my order to French click!!! Lots of products on their website and delivery was on time and well packaged.”

Helpful Report

Posted 3 months ago

Thank you for your amazing 5-star review! We’re thrilled to hear that you’re pleased with your order and enjoyed browsing our wide selection. Your satisfaction and support mean the world to us, and we look forward to serving you again soon!

Posted 3 months ago

“Delivered on time and good quality items, very pleased. I was able to order my favourite items.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful 5-star review! We're so pleased to hear that your items arrived on time and that you found your favorites. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Posted 3 months ago

“Great products, well priced, speedy delivery!”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that you found our products to be well-priced and enjoyed a speedy delivery. Your satisfaction is our top priority, and we can't wait to serve you again soon!

Posted 3 months ago

“Excellent service, delivery was brilliantly packed, would definitely ise again”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review and 5-star rating! We're thrilled to hear that you enjoyed our service and that your delivery was packed to your satisfaction. We can’t wait to assist you again in the future!

Posted 3 months ago

“Super service from the lovely Benedicte. Lots of info given at every stage from order to delivery.”

Helpful Report

Posted 3 months ago

Thanks for the feedback and 5 star rating! We will certainly pass this feedback on directly to Benedicte and we're delighted you're happy with the service.

Posted 3 months ago

“Easy fast and on time. I was so jappy to receive some french products missing here!! The website could be improved but very good experience”

Helpful Report

Posted 3 months ago

Thanks for the feedback and 5 star rating! We're delighted the order arrived fast and on time.

Posted 3 months ago

“Excellent service. This was the first time I used French Click and would recommend it. The ordered items were packed with iced bubble wrap which kept the cheese chilled and fresh.”

Helpful Report

Posted 3 months ago

Merci beaucoup for your wonderful review and 5-star rating! We're thrilled to hear that you had a great first experience with French Click. Your feedback on our packaging is much appreciated, and we're so glad the cheese arrived chilled and fresh. We look forward to serving you again soon!

Posted 3 months ago

French Click is rated 4.6 based on 10,340 reviews