French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,496 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the range & am delighted I can now make my own Diablo Menthe now after recently returning from a Paris trip.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We're thrilled to hear you can now make your own Mint Diablo after your trip to Paris. It's always a pleasure to recreate these culinary memories at home Sincerely, The French Click Team

Posted 3 months ago

“Promt efficient service, have been a customer for several years. My order not large but always dealt with in a manner I feel a good customer.”

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Posted 3 months ago

Thank you for your fantastic review! We’re delighted to hear that you’ve had a positive experience with our efficient service over the years. It means a lot to us that you feel valued as a customer, no matter the size of your order. We look forward to serving you for many more years to come! Warm regards, Team French Click

Posted 3 months ago

“Everything I ordered arrived on the promised day. Excellent quality, fair prices.”

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Posted 3 months ago

Thank you so much for your excellent review! We're delighted to hear that everything you ordered arrived on time and that you're satisfied with the quality and fair prices. Your trust in us motivates us to continue providing the best possible service. Warmest regards, The French Click Team

Posted 3 months ago

“My first order with French Click and very impressed. Ordering process very easy and goods were delivered on time and well packaged. Hassle-free purchase, highly recommended!”

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Posted 3 months ago

Thank you so much for your fantastic review! We're thrilled to hear that you found our ordering process easy and that your goods arrived on time and well packaged. Your recommendation means the world to us, and we can't wait to serve you again soon! Warm regards, Team French Click

Posted 3 months ago

“Always use French Click for Veal Stock. So glad I could find that product for sale in the UK having used it in Brittany on holiday years ago. Many thanks French Click”

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Posted 3 months ago

Thank you so much for your glowing review! We're delighted that you were able to rediscover our veal broth in the UK after enjoying it in Brittany. Your satisfaction is our priority, and we hope to see you again soon for more culinary discoveries. Sincerely, The French Click Team

Posted 3 months ago

“Very good french products and service”

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Posted 3 months ago

Thank you so much for your glowing review, Michael! We're delighted you enjoyed our French products and service. Your satisfaction is our priority, and we hope to see you again soon for another enjoyable experience. Sincerely, The French Click Team

Posted 3 months ago

“Speedy delivery , well packaged ..all good.”

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Posted 3 months ago

Thank you so much for your wonderful review! We're delighted to hear that the prompt delivery and careful packaging met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back soon for another enjoyable experience. Sincerely, The French Click Team

Posted 3 months ago

“Efficient, reasonable and quick. Could not ask for more.”

Helpful Report

Posted 3 months ago

Thank you very much for your glowing review! We're delighted to hear that you found our service efficient and fast. Your satisfaction is our priority, and we look forward to welcoming you back very soon. Sincerely, The French Click Team

Posted 3 months ago

“A great selection of goods to choose from. Ordering is easy with various delivery options. All very efficient.”

Helpful Report

Posted 3 months ago

Thank you so much for this wonderful review! We're delighted that you enjoyed our product selection and the ease of ordering. Your satisfaction is our priority, and we look forward to welcoming you back for another experience. Sincerely, The French Click Team

Posted 3 months ago

“I Love French click and will be an ongoing shopper well into the future. Prompt delivery with goods very well packaged. What's not to like !”

Helpful Report

Posted 3 months ago

Thank you so much for this wonderful review! We're delighted to hear that you appreciate our services and the quality of our deliveries. Your satisfaction is essential to us, and we look forward to seeing you again on our site for future purchases. Sincerely, The French Click Team

Posted 3 months ago

“French products at a good price and delivered well-packaged and quickly. Order what you want and when, without having to set up subscriptions or bulk-buy. Delivery is reasonable and the range of products is huge, so get your French supermarche fix from the comfort of your own home!”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review! We're thrilled that you enjoyed our wide range of French products and the convenience of our service. It's our pleasure to provide quality goods without the hassle of subscriptions. We can't wait to welcome you back for more delightful shopping! Warm regards, Team French Click

Posted 3 months ago

“Simple, fast and value for money!”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing review! We're delighted to hear that you found our services simple, fast, and good value. Your satisfaction is our priority, and we hope to see you again soon for another enjoyable experience. Sincerely, The French Click Team

Posted 3 months ago

“Ordered into London items worth £35 or so. French Click charged nothing for delivery in this case. Package arrived promptly. Very happy”

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Posted 3 months ago

“The syrup bottles were slightly damaged, but not majorly. I would definitely consider shopping with them again in the future.”

Helpful Report

Posted 3 months ago

Thank you for your thoughtful review! We're glad to hear that while there were some minor issues with the syrup bottles, it didn't affect your overall experience. We appreciate your understanding and hope to serve you again in the future! Warm regards, The French Click Team

Posted 3 months ago

“So happy to have found this website! I placed an order for delivery to my hotel and it arrived on time, packaged well and the prices were great. I was kept notified from the shipper as to when the package would arrive. Will definitely order again in the future.”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing review! We're delighted to hear your order was delivered on time and that you appreciated the packaging and prices. It's great to know you were kept informed throughout the process. We look forward to serving you again soon! Sincerely, The French Click Team

Posted 3 months ago

“I'm always impressed by the range of products available from stock.”

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Posted 4 months ago

Thank you for your fantastic review! We're thrilled to hear you appreciate our extensive range of products in stock. It’s our pleasure to provide you with such variety, and we look forward to offering you even more great options in the future. Warm regards, The French Click Team

Posted 4 months ago

“Amora French Mustard: Good value, prompt despatch, all good.”

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Posted 4 months ago

“Low prices, quick and cheap deliveries and super French products, what is not to like. Very happy”

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Posted 4 months ago

Thank you so much for your wonderful review! We're delighted you enjoyed our prices, fast delivery, and authentic French products. Your satisfaction is our greatest reward. Please come back to discover even more of our specialties! Sincerely, The French Click Team

Posted 4 months ago

“Know the product for many years.Very good and tasty.”

Helpful Report

Posted 4 months ago

Thank you so much for your feedback! We're delighted to hear that you've known and enjoyed our product for so many years. Your satisfaction is paramount to us. Please come back to discover even more French delights! Warmly, The French Click Team

Posted 4 months ago

“Excellent choice and delivery charge. The best by far!”

Helpful Report

Posted 4 months ago

Thank you so much for your glowing review! We're delighted that you found our selection and delivery rates to your liking. We strive to provide the best possible service and are pleased to have satisfied you. Please come back and explore even more of our products! Sincerely, The French Click Team

Posted 4 months ago

French Click is rated 4.6 based on 10,496 reviews