French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,687 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really pleased. i have searched for panzani pasta sauces everywere with no luck and then i found this site. really happy, they taste exactly the same as back home i will for sure come back for some more goodies, including bonne mamman jams...amazing”

Helpful Report

Posted 7 years ago

“Very pleased to find this site that stocks my favourite hypermarket essentials. Not as much fun as travelling to France to buy them but certainly convenient! Prompt and efficient delivery service.”

Helpful Report

Posted 7 years ago

“Excellent professional service, although the 24hr parcelforce delivery took 48 hours!”

Helpful Report

Posted 7 years ago

“Box delivery was meant to arrive on Saturday but arrived Monday all packaging soggy and disintegrated due to thawed out ice packs- hope food isn’t ruined”

Helpful Report

Posted 7 years ago

Hi Very sorry to hear this. Please contact us at sales@frenchclick.com with the order number and we can replace or refund the products for you if not in good condition. We will need to investigate what has happened to the delivery as normally the couriers we use are quite reliable. Kind regards, Matt French Click

Posted 7 years ago

“Brilliant service. Arrived promptly and on time. Excellently wrapped to preserve the integrity of the products. Thanks for everything and I'll definitely be buying from French Click again once I need a top up.”

Helpful Report

Posted 7 years ago

“There was a mix up w It’s my delivery address but they sorted it out quickly and my goods arrived in good condition.”

Helpful Report

Posted 7 years ago

“Very easy to order, competitive prices and excellent delivery service offering a wide choice. I found products that I could not find elsewhere, my order was extremely well and carefully packed.”

Helpful Report

Posted 7 years ago

“Everything delivered in tip top condition, and very well packed.”

Helpful Report

Posted 7 years ago

“French Click had exactly what I wanted. Ordering was easy and very quick delivery. Thank you.”

Helpful Report

Posted 7 years ago

“Very good stock and service, prices OK and comparable to mainland France, my only issue is the delivery charge is too high for small and light weight orders. If cheaper or even a slower delivery (at a reduced price) I would purchase more often.”

Helpful Report

Posted 7 years ago

Hi Sorry to hear this. We do offer flat rate shipping costs, so you can buy more for the same shipping cost. It's not economical for us to to have a cheaper rate for small items unfortunately. Kind regards, Matt French Click

Posted 7 years ago

“excellent”

Helpful Report

Posted 7 years ago

“product good, but postage was £5 for 500g parcel from london...very poor”

Helpful Report

Posted 7 years ago

“Opted to collect my order from their warehouse as I live close by, great communication from the team, when one of my products was unavailable on the day, they offered to deliver the rest for free at a time of my choosing. Would always recommend for those hard to get products from France.”

Helpful Report

Posted 7 years ago

“Quick delivery, well packaged and great product range!”

Helpful Report

Posted 7 years ago

“efficient,punctual,well-packed”

Helpful Report

Posted 7 years ago

“Same products as in French supermarkets. Very well packed with ice for fresh products.”

Helpful Report

Posted 7 years ago

“Nice and quick delivery but there was much too much packaging, very wasteful.”

Helpful Report

Posted 7 years ago

Hi Sorry to hear this. We are making every effort to both reduce our packaging as much as possible. Plus to make sure as much of the packaging we do use is both made from recycled material and can also be recycled again. Kind regards, Matt French Click

Posted 7 years ago

“Great range of cheeses, lots of other stuff too, fast delivery, chilled food kept cold. Will definitely order from Frenchclick again.”

Helpful Report

Posted 7 years ago

“service good”

Helpful Report

Posted 7 years ago

“Fantastic range of french goods I never knew you oils get online! Good communication and fast postage :)”

Helpful Report

Posted 7 years ago

French Click is rated 4.6 based on 10,687 reviews