French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,899 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer service! My first time ordering with French Click and I will definitely use them again.”

Helpful Report

Posted 7 years ago

“All goods ordered were spot on and delivered promptly.”

Helpful Report

Posted 7 years ago

“Very wide choice of French products, very easy ordering and very efficient service and delivery. Will definitely order again (it was my first order).”

Helpful Report

Posted 7 years ago

“The product is genuine and taste brilliant. Delivery was right on time.”

Helpful Report

Posted 7 years ago

“I was so happy to discover French Click. I was a bit anxious using a new company on line for the first time, but they had so any of the things I loved when I lived in France, so, I gave them a go. Fast delivery, long shelf life stuff (where appropriate) easy to use. I will absolutely use them again!”

Helpful Report

Posted 7 years ago

“Great products , prompt delivery.”

Helpful Report

Posted 7 years ago

“My order was misdirected and FC communicated immediately to advise etc Because the order was late FC credited the cost of postage Also (when the fresh goods arrived) they were in PERFECT condition and delicious Jon S”

Helpful Report

Posted 7 years ago

“Great range of products, excellent service and very fast delivery.”

Helpful Report

Posted 7 years ago

“Easy to use and quick efficient delivery.”

Helpful Report

Posted 7 years ago

“Good French stuff, fast delivery, everything is fine.”

Helpful Report

Posted 7 years ago

“Very pleased with my order and delivery came very quickly.”

Helpful Report

Posted 7 years ago

“Good service, communication and quick delivery - very carefully packaged (as glass). Would recommend. (Bit disappointed with the vinegar (flavour-wise compared to last bottle bought directly in France) but that I guess would be an issue with the manufacturer rather than this supplier!!)”

Helpful Report

Posted 7 years ago

“Products arrived quickly and in perfect condition. Fantastic selection of my favourite smelly French cheeses!! Sensible prices, highly recommended”

Helpful Report

Posted 7 years ago

“Great customer service. There was an error in my order and a replacement was sent within 24 hours of notification. I hope that the horror of Brexit will not affect the business. No better washing up liquid than Paic!❤️”

Helpful Report

Posted 7 years ago

“Good service good quality .”

Helpful Report

Posted 7 years ago

“Lu Bastogne contains egg. Please update your website.”

Helpful Report

Posted 7 years ago

Hi Thanks for pointing this out, it has been updated. Kind regards, Matt French Click

Posted 7 years ago

“Our first order was delivered promptly on the agreed day and was sensibly packaged. Impressed and will be using again.”

Helpful Report

Posted 7 years ago

“Excellent service and I was informed from order to delivery.”

Helpful Report

Posted 7 years ago

“Everything ok”

Helpful Report

Posted 7 years ago

“Order arrived with an item missing but have been charged for it”

Helpful Report

Posted 7 years ago

French Click is rated 4.6 based on 10,899 reviews