French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,397 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can tell you how it made me unhappy. the packing and postage had added to it a £1 sales tax. No such thing in the UK. VAT included in the original price. How come!!”

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Posted 8 years ago

“Great products and a good service.”

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Posted 8 years ago

“The whole experience is well organised from ordering online to choosing a date for the delivery, and the delivery staff is courteous.”

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Posted 8 years ago

“well theydiden,t they coulden,t find any salt butter biscuits”

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Posted 8 years ago

“It was good to receive items I have been missing from my diet ever since I left France”

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Posted 8 years ago

“The merchandise is good, but delivery always a day later than the day required”

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Posted 8 years ago

“Good efficient service, the only problem is the horribly expensive pricing”

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Posted 8 years ago

“I AM VERY HAPPY TO BE ABLE TO BUY FRENCH PRODUCTS HERE IN BRITAIN AS I HAVE GOT USED TO USING CERTAIN ITEMS ON A NUMBER OF SELF CATERING HOLIDAYS IN FRANCE OVER THE YEARS. ALL THE PRODUCTS I HAVE HAD FROM FRENCH CLICK ARE HIGH QUALITY, WELL PACKAGED AND DELIVERED AS AGREED.”

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Posted 8 years ago

“I ordered a foie gras that arrived promptly and was of exceptional value. Would highly recommend.”

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Posted 8 years ago

“So cool, fast delivery, everything intact, good packaging,I can bake my own baguette now.🥖.Thanks to French Click . Sylvie”

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Posted 8 years ago

“Good packaging. Just wish I got the box directly to my house, not given to the concierge in the other building :(”

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Posted 8 years ago

“Good products and packaging.”

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Posted 8 years ago

“French Click are excellent in delivering the product on time.”

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Posted 8 years ago

“It is a pleasure to be able to enjoy home French produce here in the UK. Let's hope Brexit will not spoil that pleasure!”

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Posted 8 years ago

“I like French Click because they make it easy for me to get the products that I require. I am a lover of the Cassegrain brand and my local shops no longer stock them. The flavour and the quality of their tinned vegetables are, to me, unsurpassed by other brands. Even other French brands. Next, I love the opportunity placing a largish order for tinned vegetables with them, gives me to order an Andouille, (de Guémené). I have a love and an addiction for this offal based sausage. French Click sell the specific type that I love. The type with the concentric rings, (rather than the type that is chopped pieces of meat packed into the skin). I also take the opportunity of ordering Saucisses de Morteau. Again, they sell excellent quality varieties. The deliveries from French Click are always very quick. Necessary when you order items like the Saucisses which of course, are of a perishable nature. They are packed with gel ice packs to keep them cool and they are still very cold when I receive the goods. The website is easy to use and I find the whole experience to be a pleasant one. In short, I use them because they sell exactly what I want and they get it to me very quickly and efficiently.”

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Posted 8 years ago

“A source of confit de canard from the South West of France.”

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Posted 8 years ago

“lots of appetising products not found elsewhere, well priced and easy to collect”

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Posted 8 years ago

“Its Great to be able to get the Foods I miss so much from the time when I lived in belle France”

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Posted 8 years ago

“I love you and your products and service x”

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Posted 8 years ago

“French Click stocks a good range of products that aren't available in other regular UK supermarkets and delivers promptly. An area of improvement would be describing products more in English for nonfrench speaking customers”

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Posted 8 years ago

French Click is rated 4.6 based on 10,397 reviews