French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,662 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, slightly over priced ! But happy to get few french products”

Helpful Report

Posted 8 years ago

“The order I placed recently arrived as required and all products were well packed and everything was as ordered.”

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Posted 8 years ago

“Good quality items that I can normally only buy when in France. Speedy delivery. Only negative point is that company did not inform me that one item was not available. Annoyed I had to phone company to find this out. Had they informed me sooner I would have been able to substitute something.”

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Posted 8 years ago

“Great site to find French stuff you can't fit in your suitcase delivery arrived on time and well packed, only criticism is that they have imposed a ridiculous delivery charge to the highlands like many other sites when I live on the uk mainland how can you justify an increased postage charge of £10 on top of the normal postage it only cost £39 to fly return from Inverness to London for a person. I know I didn't get charged £15 for delivery on this occasion but it means I am unlikely to order again.”

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Posted 8 years ago

“Delivering in time.”

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Posted 8 years ago

“Efficient delivery.”

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Posted 8 years ago

“Quite Well”

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Posted 8 years ago

“By the prompt delivery of my order - I discovered this product whilst on holiday in France last year & my supply had almost run out when I found your website on line & ordered more!”

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Posted 8 years ago

“Fast shipping and package well wrapped”

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Posted 8 years ago

“Very efficient delivery service. Although the order arrived later than expected, I was kept up to date with the status of the delivery by regular, polite e-mails. The items arrived in good condition and are exactly as described.”

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Posted 8 years ago

“Sell a "pain surprise" (French surprise party loaf) which I didn't find since I moved abroad. It was very appreciated during my housewarming party”

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Posted 8 years ago

“I am French so I need sometimes to eat French food. Delivery right on time, pretty good choice on the website. If it was not so expensive, I would order more often.”

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Posted 8 years ago

“Having out of office collection time to suit family with both working parent will be great”

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Posted 8 years ago

“Great choice of products you can't find easily elsewhere, well packaged. However on the pricey side!”

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Posted 8 years ago

“Was looking to buy les petit Marseilles shower gels following a holiday in France, French click had a wide selection at a good price, will be using again as a go to for buying some of my favourite products”

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Posted 8 years ago

“Excellent packaging and service. An item was missing and this was rectified very quickly.”

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Posted 8 years ago

“I was quite happy with the products and reliability on delivery.”

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Posted 8 years ago

“Large range of products, however the postage charges are high, and cheaper options should be available to customers”

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Posted 8 years ago

“I was able to purchase items usually only available in France”

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Posted 8 years ago

“Food arrived on time and good quality. My rating would have been 5* however Parcelforce delivered to completely the wrong address! Fortunately the neighbour took the parcel and brought it to me.”

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Posted 8 years ago

French Click is rated 4.6 based on 10,662 reviews