French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,397 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am absolutely satisfied with the service, the only reason I gave 4 stars, because there was no confirmation email about the rearranged delivery.”

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Posted 8 years ago

“Brilliant example of poulet de Bresse. Terrific flavour. Terrible cost!”

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Posted 8 years ago

“Goods difficult to obtain in the UK, came on time”

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Posted 8 years ago

“good,. bot I ordered the wrong flour!!!!!”

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Posted 8 years ago

“Le colis est arrivé très rapidement et les produits frais sont vraiment conservés. Les prix élevés justifient le service”

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Posted 8 years ago

“It is amazing tobe able to order products that you cannot find elsewhere. Driver was really friendly. Nevertheless, one day before planned delivery, the delivery was cancelled without any reason and I was delivered 2 days later and some products were NOT delivered and I was not informed about that.”

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Posted 8 years ago

“Great products at a reasonable price, no need to wait 'til you go to France to stock up with premium products.”

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Posted 8 years ago

“Good quality produce. One small criticism, my order qualified for 15% discount however there was no obvious box to enter the code so my order went through without discount. Think you need to make the bow far more obvious on the order form.”

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Posted 8 years ago

“Very good service but the actual site is not very intuitive to use”

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Posted 8 years ago

“Good food arrived on time & in good condition - although the TOTAL package worked out rather expensive!”

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Posted 8 years ago

“Provide a wide range of products, including some we cannot buy in the UK. They originally sent one wrong item, but sent a replacement quickly, without charging or requesting return of the wrong item.”

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Posted 8 years ago

“Easy ordering, prompt delivery and great gps to follow your order. Means you don't have to sit in waiting for delivery.”

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Posted 8 years ago

“Would have been 5*s, only the delivery times, i live single and have some good neighbours but unfortunately not always in, a text slot of couple of hrs. on delivery day could be very helpful, Kind regards Amarjit”

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Posted 8 years ago

“Very quick delivery”

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Posted 8 years ago

“We ordered a variety of products which were dispatched promptly and arrived when we were advised they would. Everything was as described apart from one item which was not as ordered, however this was rectified quickly and the correct product dispatched. Good quality and an excellent range of products.”

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Posted 8 years ago

“Able to get some things that I can't find in British supermarket”

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Posted 8 years ago

“the order arrived promptly and was well packed - so very satisfied”

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Posted 8 years ago

“By sorting my purchase. But I don't yet have my new password.”

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Posted 8 years ago

“The products are great and the delivery I'd fast. Very please with the service. Cons: received a wrong item so would advise the packaging dept to be very carefull”

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Posted 8 years ago

“Quick efficient service”

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Posted 8 years ago

French Click is rated 4.6 based on 10,397 reviews