French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,874 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellwnt range, delivered to home, friendly staff.”

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Posted 6 years ago

“Quite a long time from order to delivery, but that was fine as there was nothing I needed urgently. I was so impressed with the quality of the items I received and the packing. The fresh items were packed in cool packs and still cold when they got to me. I'll definitely be ordering again.”

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Posted 6 years ago

“Good range, but still waiting for delivery 17 days later due to stock issues.”

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Posted 6 years ago

Hi Sorry about this, we do have stock issues with some items at the moment. We will be in touch to offer a different item or to refund the order for you. Thanks Matt French Click

Posted 6 years ago

“Great to finally be able to buy French mayonnaise and jam again without having to travel to France! My family are all very happy. Thank you!”

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Posted 6 years ago

“Ive not yet received my order.has been put back to a unknown date.ordered 3 weeks ago”

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Posted 6 years ago

Hi Sorry about this, we do have stock issues with some items at the moment. We will be in touch to offer a different item or to refund the order for you. Thanks Matt French Click

Posted 6 years ago

“Once we had managed to get a delivery slot, everything went very smoothly and order arrived on time and well packed with ice packs where necessary. Only 2 items not available which under present circumstances is good going!”

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Posted 6 years ago

“Have just received my delivery and noticed from the invoice that two items were missing, obviously out of stock, it would be nice to know this before hand, when the order has been checked out. All items are well within the Use By date, will definitely order again, more delivery slots would be great, so less waiting time.”

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Posted 6 years ago

“😉🤗😉🤗😉🤗😉🤗😉🤗”

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Posted 6 years ago

“Livré le 9/06 saucisse (chipolatas) expiré le 12/06 en sachant que normalement les dates d’expiration de ce genre de chose ne sont pas aussi proche, je trouve ça limite....”

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Posted 6 years ago

Hi Sorry to hear that, the date on this item should really be longer. Please contact customerservice@frenchclick.com with your order number as the subject and we'll credit it for you. Thanks

Posted 6 years ago

“I cannot compliment the personal service enough from this company. The original purchase was lost in transit by the courier or delivered to the wrong address. Although only a relatively small order a member of the company took the time to sort out the error and quickly replaced the misplaced order in a very timely fashion. So thank you and a great product too.”

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Posted 6 years ago

“Excellent dates on all purchases,arrived as stated. What a treat, my first shop with you but definitely not the last. I was transported back to enjoyable holidays. Merci bien.”

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Posted 6 years ago

“Great service! Clearly a trip to France is out of the question at the moment, so a trip to your virtual hypermarket was the next best thing. Very pleased with our purchases and your punctual, contactless delivery.”

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Posted 6 years ago

“Good choice and helpful staff, will definitely use again.”

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Posted 6 years ago

“Excellent service. Will be using again.”

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Posted 6 years ago

“Not being able to travel to France, I was delighted to be able to purchase them through French Click. The items were well packed and arrived safely. Good service, thank you I shall be purchasing again.”

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Posted 6 years ago

“Items arrived when promised, and were well packaged. Will be ordering again.”

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Posted 6 years ago

“I haven't received my order yet due to supply/demand but I was sent a personal email giving me options which I really appreciated.”

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Posted 6 years ago

“Great service to replenish goodies normally bought when in France. A small niggle- heavy glass jars were packed on top of delicate biscuit packets. I hope nothing crushed ..”

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Posted 6 years ago

“Given the pandemic great customer service and fantastic products. 5stars from me”

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Posted 6 years ago

“When I can’t go to my house in France it’s great to get real French food in England. Would like delivery to be quicker though”

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Posted 6 years ago

French Click is rated 4.6 based on 10,874 reviews