French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,654 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“to be able to get nearly all my favourites without having to take the ferry”

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Posted 8 years ago

“Products were of good quality and delivery went smoothly, exactly as stated by the company. I'd use their services again”

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Posted 8 years ago

“Got the goods wanted at a reasonable price, without having to go abroad”

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Posted 8 years ago

“Excellent variety of products, fair prices, quick and friendly service.”

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Posted 8 years ago

“Everything arrived safely, but I think your delivery charges are too high.”

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Posted 8 years ago

“it brings memories of my youth in france”

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Posted 8 years ago

“Really happy to have finally found a French food supplier which is very afordable! The package was great as I had some " magret de canard " and saucisses the fresh food was well rapped in ice-gel! Although I was happy with all my order, I receive some raclette cheese which was not the one shown on the web site it was a " Auchan" ( supermarket brand) one not raclette Richemont! Being French I do taste the difference! Very efficient delivery service as well! I will order again!”

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Posted 8 years ago

“good but i think at the date for the consommation of the product expires soon”

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Posted 8 years ago

“very good delivery service, as indicate by timetable. warehouse pick up need supervision, wrong product instead, even for the same item”

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Posted 8 years ago

“Super happy about the products! Found the delivery fees too expansive.”

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Posted 8 years ago

“Love that i can order french products online”

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Posted 8 years ago

“Products we wanted without travelling to France.”

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Posted 8 years ago

“The service from french Click was excellent with the delivery date agreed, unfortunately the delivery was a day late.”

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Posted 8 years ago

“Good service all round”

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Posted 8 years ago

“Item arrived as decribed”

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Posted 8 years ago

“Great Recieved delivery on time”

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Posted 8 years ago

“I havent had these m&m bars in anout 10 years then i found them online and had to buy them shame postage costs so much to where i live”

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Posted 8 years ago

“They provide an online service that allows me to source french produce. I would prefer if they physically occupied space- like a small epicerie, but short of that, this is the next best solution.”

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Posted 8 years ago

“The Toulouse sausages I ordered were not as good as I had hoped but the merguez were very good and everything arrived when French Click said they would and the items were suitably wrapped and kept cool in the packaging.”

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Posted 8 years ago

“Great, slightly over priced ! But happy to get few french products”

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Posted 8 years ago

French Click is rated 4.6 based on 10,654 reviews