French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,295 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Food arrived on time and good quality. My rating would have been 5* however Parcelforce delivered to completely the wrong address! Fortunately the neighbour took the parcel and brought it to me.”

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Posted 7 years ago

“Since returning to England I am happy to get the things that I used to buy in France and Belgium. Good online service, although it is a pity quite a few items listed were not available.”

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Posted 7 years ago

“They had a great range of products at a good price. My only slight gripe was that I decided to collect the goods directly from their warehouse. I emailed twice to check that this would be OK but, after a few days, received no reply. Ultimately, I had to call but I frequently work overseas so this was inconvenient and expensive.”

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Posted 7 years ago

Hi Sorry to hear about this email problem. We normally always reply within 24 hours on working days. Please can you confirm which email you sent to so we can look in to it. You can email me matthew@frenchclick.com Kind regards, Matthew French Click

Posted 7 years ago

“"I could order a product without going to France and it turned up on time. However, the web site was slow, and the 2 stage credit card verification timed out..."”

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Posted 7 years ago

“French food delivered to my home.”

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Posted 7 years ago

“Nice to find a business selling an old and valued cleaning product which has to all intents and purposes appeared from British shops. Delivery was good too.”

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Posted 8 years ago

“Good authentic products not available readily here”

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Posted 8 years ago

“Enabled me to buy loved goods”

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Posted 8 years ago

“Very quick delivery”

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Posted 8 years ago

“Would give it very good if not for 1 item Cote D'or Brut Lait Double Noix 180g x 4 which was left out in the delivery. Received it 5 days later as promised over the customer service line.”

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Posted 8 years ago

“delivery is 4 days + weekend. They added 2 confi of the same type. Otherwise quality products, good packaging and very comprehensive delivery notifications.”

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Posted 8 years ago

“I order a shampoo but I was given something with my invoice crossed and something else hand written as a replacement without being notified. Otherwise quick delivery”

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Posted 8 years ago

“Nice service and reliable people”

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Posted 8 years ago

“Having the items l wanted.”

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Posted 8 years ago

“User friendly website constituting clear arrangement of the types of goods to purchase. Easy process to select the items for purchase. Delivery completed on the given day and within the notified time window.”

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Posted 8 years ago

“Reaasonable prices and prompt and timely delivery”

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Posted 8 years ago

“Prompt delivery”

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Posted 8 years ago

“All went well, easy to order and pay and fast delivery. One item was not delivered however.”

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Posted 8 years ago

“Delivered as promised”

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Posted 8 years ago

“we bought french T55 flour and are very happy with the resultant baguettes”

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Posted 8 years ago

French Click is rated 4.7 based on 10,295 reviews