French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service, very impressed. Delighted to have found a supplier of Teisseire with a good range.”

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Posted 4 years ago

“Delighted with service. Goods despatched and received very promptly. We are now enjoying Benedicta real French mayonnaise again. Haven't been able to get hold of it for yeara!”

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Posted 4 years ago

“Great choice and fast friendly service!”

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Posted 4 years ago

“We ordered lots of the French biscuits made by Lu…they are seriously good biscuits - all of them - and we will be buying more. Delivery was quick and the biscuits arrived intact and fresh. Thank you Sallyann”

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Posted 4 years ago

“Product not delivered yet”

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Posted 4 years ago

Very sorry about this. We're investigating what's going with the item you ordered and will be in touch shortly.

Posted 4 years ago

“Prompt delivery and the pork rillettes were fresh and just as expected. Merci!”

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Posted 4 years ago

“the packaging of non-recyclable polystyrene is unacceptable. Several. items not available.”

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Posted 4 years ago

Very sorry to hear that. Please note the flo pak green loose fill we use is degradable and can be recycled in some areas.

Posted 4 years ago

“Excellent product and appropriately priced. French Click delivered in good time and we’re very responsive. Would highly recommend a company that sells these lovely French products.”

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Posted 4 years ago

“excellent products and service Thanks Confit de Canard was superb BM”

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Posted 4 years ago

“I love this website because I can get so many French products that I can’t get otherwise. They also add new products regularly. Everything comes well packed and the customer service is very excellent.”

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Posted 4 years ago

“Great products but postage costs are far more expensive than other providers. This is a shame.”

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Posted 4 years ago

“Very reliable supplier for my favourite French mineral water Vichy Celestins which is quite difficult to find in the UK. Very reasonable delivery charge too.”

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Posted 4 years ago

“The item was excellent and at a good price”

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Posted 4 years ago

“A touch of France at your fingertips. Great selection of products at very affordable prices. Quick inexpensive delivery.”

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Posted 4 years ago

“This is an excellent product, makes a lovely change from lime or blackcurrant cordials. Website a little confusing, but once ordered, the parcel arrived within the allotted timescale. For a non-UK product, also quite reasonably price. Only downside, the ordering process via their website, not clear at all (but also could be me)”

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Posted 4 years ago

“The items appeared on time and very well packed. Unfortunately the camembert was packed directly in ice packs and the wooden box was wet.”

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Posted 4 years ago

“pate was divine, artichokes a meal in themselves. and the apple compote to die for, thank you”

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Posted 4 years ago

“Great selection and service”

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Posted 4 years ago

“Lovely produce direct from France. Good price and delivery was on point, well packaged and delivered on time. Thanks again.”

French Click 5 star review on 31st August 2022

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Posted 4 years ago

“Very poor. I ordered some chocolates which were in stock apparently and received a delivery date etc. Then I received a message saying it would take another few days to send out... Then after a total of 11 days, another message said I would receive a refund in 3 more days. Which is over 2 weeks since I placed the order. So thanks for messing me about un-neccessarily.”

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Posted 4 years ago

Very sorry about this. It's a system error, the mon cheri are seasonal and they aren't available yet this year, that's why the order was refunded.

Posted 4 years ago

French Click is rated 4.6 based on 10,848 reviews