French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,680 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,680 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Sophie and Ken treated us like VIP’s ! Lovely soaps. Very happy. Will definately order again! Pauline ELLIOTT. U.K”

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Posted 5 years ago

“Very happy. Everything was packed great. Would definitely recommend. Great products, great company. Excellent communication.”

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Posted 5 years ago

“So great to have French click. Sometimes something is not in the packet because not available in supermarket, or it gets damaged, but always quick resolution , you send a photo of the damaged item and you get your money back for that item always. So very good customer service. delivery on time, very reliable. Would recommend.”

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Posted 5 years ago

“Great service! Easy to order, seamless shipment and delivery even if longer than potentially usual (this was my 1st order). Thank you, will re-order again”

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Posted 5 years ago

“Un vrai bonheur d'avoir trouvé ce site. Commande livrée à la date prévue. Produits très bien emballés. Mon nouveau site favori pour trouver des produits et des marques que l'on trouve en France. Super site.”

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Posted 5 years ago

“I have been a customer for six years. Delicious French food delivered to your doorstep. Highly recommended.”

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Posted 5 years ago

“Super site, beaucoup de choix dans les articles, un peu coûteux mais très pratique pour les expatriés qui veulent des produits français tout en étant à l'étranger..”

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Posted 5 years ago

“Excellent service. Great selection of French goods and very helpful, friendly staff. If I can't go to France, French Click are the next best thing. Merci.”

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Posted 5 years ago

“I am yet to receive the flour which said it was 'available' on the internet site? I am hoping that this will arrive so at this stage I am unable to comment.”

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Posted 5 years ago

“Website gives plenty of useful information on how and when to order. Couple of items missing, but normal under the current circumstances. Order arrived when it should have and the delivery guy was lovely.”

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Posted 5 years ago

“Very good service, French Click offers all our favorite French brands and products. thank you !!”

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Posted 5 years ago

“Very happy with our products and deliveries, thank you!”

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Posted 5 years ago

“Very good service, wish I had found this company earlier.”

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Posted 5 years ago

“All is good”

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Posted 5 years ago

“Friendly service. Very good products. I really liked the choice of delivery day. It made the planning easy to receive my parcel.”

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Posted 5 years ago

“They responded to messages very promptly and the Facebook status’ were very informative. I also really liked the range of products on the site-exactly what I was looking for”

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Posted 5 years ago

“Just before the Covid-19 crisis, we placed an order, and apart from a slight problem with incorrect goods sent (which looked and tasted remarkably similar to what we ordered) ther are no complaints.”

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Posted 5 years ago

“Great communication, always a pleasure to shop from them”

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Posted 5 years ago

“Considering the difficult times for trading the service is excellent. Quality, as you might expect, is of the highest order. I can't wait to get my next order in - when the buy buttons reappear.”

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Posted 5 years ago

“Ordered some of my favourite foods from when i used to go to France regularly with my parents. Bit of nostalgia in these difficult times. Order came to me in Edinburgh exactly when it said it would. Great service. Pity there was no tabouleh, but hopefully it will b available next time i order. Thankyou French click!! 😁”

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Posted 5 years ago

French Click is rated 4.6 based on 10,680 reviews