French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,289 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice really quick service the price little bit expensive and sometimes I come break the food but I still nice .”

Helpful Report

Posted 2 years ago

“Slight delay with my order but they kept me well informed. Everything was well packed.”

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Posted 2 years ago

“Great products but postage costs are far more expensive than other providers. This is a shame.”

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Posted 2 years ago

“This is an excellent product, makes a lovely change from lime or blackcurrant cordials. Website a little confusing, but once ordered, the parcel arrived within the allotted timescale. For a non-UK product, also quite reasonably price. Only downside, the ordering process via their website, not clear at all (but also could be me)”

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Posted 2 years ago

“The items appeared on time and very well packed. Unfortunately the camembert was packed directly in ice packs and the wooden box was wet.”

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Posted 2 years ago

“We are pleased with the products, but they arrived a day later than anticipated. I would like to be assured that if we ordered the fresh raw products like magret or foie gras they would arrive on time and adequately chilled to be safe.”

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Posted 2 years ago

“All great, products as ordered. Shane about the huge volume of non biodegradable styrofoam packaging”

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Posted 2 years ago

Thanks for the review. Please note the Flopak green is degradable and can be recycled in some areas.

Posted 2 years ago

“Good products but be careful to the price, the packaging and please, the expired dates...”

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Posted 2 years ago

“A bit pricey, but good selection of veg And meats Menu has changed and I am still to get used to it. Seem to have less poultry”

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Posted 2 years ago

“Nice to find a source of Badoit which doesn’t over charge for delivery! I’ll be back. But could you remind me what to do with the green packing squiggles? Are they recyclable or just landfill?”

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Posted 2 years ago

“Excellent service and great to be able to get real french provisions! Only problem is some items were apparently out of stock even though said to be in stock when ordered.”

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Posted 2 years ago

“Easy to use website, great products, good comms, top delivery!”

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Posted 2 years ago

“Top merguez French click always deliver difficult to get hold of French nosh”

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Posted 2 years ago

“received goods by mail but did not eat as yet any products”

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Posted 2 years ago

“French Click is a very reliable, helpful, punctual company. We love the products and are delighted at the variety and standard of what is on offer. Their delivery service is also of a good standard.”

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Posted 3 years ago

“I’m most grateful that I am able to get my favourite French products . The service was great, delivery prompt, although the driver was rather abrupt. Thank you for the discount , it countered the increased costs.”

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Posted 3 years ago

“I mainly use French Click for one product - Antesite, which is so difficult to obtain outside of France. I have sampled other things and there is certainly no disappointment there. Service is faultless!”

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Posted 3 years ago

“Very good many thanks”

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Posted 3 years ago

“Very good products and good service. I was surprised you reimbursed me some of the order but then I understood that not everything would have fitted in one box, so to avoid an extra packing and postage fee, you sent less. Will be ordering again. Thanks.”

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Posted 3 years ago

“I would have preferred another ice pack in the package, by the time I got it some of products were room temp, which is a bit worrying. Ate it all anyway because I have a hell of an immune system. Loved all the products, put a smile on my French girlfriends face so I am grateful for your service.”

Helpful Report

Posted 3 years ago

French Click is rated 4.7 based on 10,289 reviews