French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I mainly use French Click for one product - Antesite, which is so difficult to obtain outside of France. I have sampled other things and there is certainly no disappointment there. Service is faultless!”

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Posted 4 years ago

“Good delivery and pleasant delivery driver. Nice to be able to get French stuff in Uk”

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Posted 4 years ago

“Very good many thanks”

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Posted 4 years ago

“Quick and efficient.”

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Posted 4 years ago

“Very good products and good service. I was surprised you reimbursed me some of the order but then I understood that not everything would have fitted in one box, so to avoid an extra packing and postage fee, you sent less. Will be ordering again. Thanks.”

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Posted 4 years ago

“I would have preferred another ice pack in the package, by the time I got it some of products were room temp, which is a bit worrying. Ate it all anyway because I have a hell of an immune system. Loved all the products, put a smile on my French girlfriends face so I am grateful for your service.”

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Posted 4 years ago

“French Bliss available in UK in THIS quality Foie Gras Terrine, French Gruyere, Rye Bread, Churned Butter, Jambon Persille from Burgundy sadly no wines”

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Posted 4 years ago

“An excellent service carried out promptly.”

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Posted 4 years ago

“Really nice to get authentic French food reminds you of French holidays Lovely choice of so many products will certainly be a regular customer Thanks”

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Posted 4 years ago

“Excellent service and a great selection of goods. Well priced with a good choice of delivery slots. Items came well packaged. Will use service again.”

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Posted 4 years ago

“Good choice, reliable delivery, but the bread was mouldy”

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Posted 4 years ago

“Excellent service. Having lived in France for over a decade we miss some things, such as Camargue rice.”

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Posted 4 years ago

“I arranged delivery for friends, but one item was missing - the escargots 😢”

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Posted 4 years ago

“Unfortunately two items I ordered were missing . Muriel dealt with this very efficiently with a refund. Shame. I was looking forward to the confitures! Next time...”

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Posted 4 years ago

“Excellent products and excellent service. The only place in the UK where I'm able to buy a particular French soap! Thank you.”

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Posted 4 years ago

“Delivered safely on schedule”

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Posted 4 years ago

“It was great being able to get raclette cheese and other French goodies which we miss so much! Thank you French Click for an efficient service!”

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Posted 4 years ago

“Great range of products, good prices & quick delivery.”

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Posted 4 years ago

“I was very disappointed to see that so much of the packaging was plastic. The biscuits were all broken - every pack of 3 were either broken into 2 or 3 pieces or completely turned into crumbs.”

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Posted 4 years ago

Very sorry to hear this, please e-mail us a picture of how it was packed, so we can investigate the packing of the order to customerservice@frenchclick.com and we'll be able to refund the biscuits for you.

Posted 4 years ago

“All items received packaged very well and arrived perfectly fresh. Great products, thank you”

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Posted 4 years ago

French Click is rated 4.6 based on 10,848 reviews