French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,907 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service provided on my first order.”

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Posted 7 years ago

“I bought two Tessiere iced tea syrups. They were rouglhy twice the size of those I buy in France. It all worked efficiently. Had I not been fairly near the warehouse the added postal costs would have made the items expensive, but as it was I consider it a good deal.”

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Posted 7 years ago

“Excellent cheese, very tasty and delivery was fairly quick. Thanks!”

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Posted 7 years ago

“delivery from uk good. product quality dismal”

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Posted 7 years ago

“I would have given more stars but I was disappointed that the four sirops I ordered arrived dented (see photo attached) despite the bubble wrap and polystyrene chip packaging. I am concerned that the sirops may not be useable due to their condition.”

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Posted 7 years ago

“This was my first purchase from French Click and it's been a somewhat mixed start. The initial problems were caused by Parcelforce, who claimed that they couldn't find my house! They then delivered the goods 2 days later without letting me know, but, fortunately, I was at home to accept delivery. Unfortunately, however, the goods were damaged as they hadn't been packed securely enough and there was nothing on the packaging to indicate that the items were fragile. When I phoned French Click to complain about the initial non-delivery and the subsequent damage, however, their response was very positive and they undertook to refund me for the damaged items and delivery charge. I assume that this will come through eventually, but I have no reason to doubt their sincerity. On the positive side, although I have tasted only one item so far, it was very nice. If the other items are also up to scratch, I will, therefore, order from them again, hoping that my unfortunate experience was just a one-off mishap.”

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Posted 7 years ago

Hi Very sorry about the damage to the order and the delivery delay. We are investigating the packing as this order should have had fragile tape on it. Kind regards, Matt French Click

Posted 7 years ago

“I haven't used the product yet but the service has been very good”

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Posted 7 years ago

“I was thrilled to discover the range and quality of goods available. The items were packaged with care and dispatched promptly. Customer service was excellent. I can’t wait to use French Click on a regular basis.”

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Posted 7 years ago

“Lovely to be able to buy my favourite French food in the UK”

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Posted 7 years ago

“Great service - found some French treats we’ve been missing since our last holiday and they were delivered freshly to us in a couple of days. Nice to have a choice of courier too. Tres bien!”

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Posted 7 years ago

“ordering very easy product arrived on time”

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Posted 7 years ago

“Great products. Very efficient. Thank you”

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Posted 7 years ago

“Good value, reliable supply of authentic French foods that you can't get elsewhere in the UK”

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Posted 7 years ago

“Produit excellent (beurre de tourage) et équipe efficace pour assurer la livraison dans les temps.”

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Posted 7 years ago

“Easy to order and quick efficient delivery. Thank you”

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Posted 7 years ago

“Order arrived fast and was packaged well”

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Posted 7 years ago

“A happy landing on FC's website, so many items we seek. Placed our first order and it arrived promptly, well packed including a cooler sheet to keep the raw meat produce fresh. We will be back, as cannot obtain many of the stock items locally.”

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Posted 7 years ago

“Great service and on time delivery. Plus the package looked like cocaine-bag. Made us laugh very hard!!”

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Posted 7 years ago

“GOOD SELECTION OF AUTHENTIC AND POPULAR GOODS”

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Posted 7 years ago

“Incredible product, service and follow up.. I am so glad I found this company so I can get my French products shipped to the US. Highly recommend them in every way. They are ⭐️⭐️⭐️⭐️⭐️”

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Posted 7 years ago

French Click is rated 4.6 based on 10,907 reviews