French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,906 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely selection. Arrived on time and fantastically packed - I really didn’t expect the giant Kinder egg to arrive intact but it is. Thanks!”

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Posted 7 years ago

“The cheese arrived as ordered. Beautifully packed with ice packs to keep it chilled. I was impressed and I would recommend this service.”

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Posted 7 years ago

“Great range of products! All well packaged and delivered quickly and on time”

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Posted 7 years ago

“Excellent service. Easy site to use. Thankyou.”

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Posted 7 years ago

“Good selection of items but expensive when compared to what the items cost in France.”

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Posted 7 years ago

“My first order with French Click and I'm quite impressed so far. The order was dispatched and received within 48hrs,we'll packed except for the horrible polystyrene used but that aside satisfactory. I had an issue with one item missing but my communications with the company have been responded to quickly and with courtesy. So far so good.”

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Posted 7 years ago

“delivered on time”

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Posted 7 years ago

“Order well executed and prompt delivery. Even though the parcel was well packed the plastic caps on two cans arrived damaged, see photo.”

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Posted 7 years ago

“Good products at reasonable prices”

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Posted 7 years ago

“First class communication and service which is matched by the quality, tastes and presentation of the products. Not often do I give a 10/10 for ANY company these days but you've certainly earned it. Thank you.”

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Posted 7 years ago

“First time that I am suing this site and I am very happy. very quick delivery into Kent, very well packaged. I ll definitely use again.”

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Posted 7 years ago

“I was very pleased with the product, price, communication and time it took to arrive.”

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Posted 7 years ago

“Goods arrived on time but delivery process in a plastic carrier bag was very poor. As it was delivered to my work address this was seen by everyone I work with so totally embarrassing. This is the first time that I have had online delivery without a secure cardboard box or at least discrete packaging. I appreciate that you may be trying to save on packaging but it's not an appealing way of winning over customers. Should I order again i will have to come to pick up at your warehouse.”

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Posted 7 years ago

Hi Very sorry about this. We normally pack orders in bags for our London deliveries as they usually go to residential addresses. We can put in a cardboard box but you have to specify in the notes when ordering. Kind regards, Matt French Click

Posted 7 years ago

“It's wonderful to be able to order French products without having to set foot outside the door, let alone endure the ferry crossing! Good quality products well packaged delivered effortlessly... it doesn't get any better than this. A good range from which to select, too. Many thanks!”

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Posted 7 years ago

“Verry good products and fast delivery”

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Posted 7 years ago

“efficient & prompt service, thank you. However, I will rescind my opinion if my computer is now deluged with banner advertisements for French Click -- which I have been warned about by other irritated customers!”

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Posted 7 years ago

“Fast delivery.Well packed..Excellent EBAY service”

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Posted 7 years ago

“Delighted to find many of my favourite french brands so easily available will certainly use this site again”

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Posted 7 years ago

“Excellent service .”

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Posted 7 years ago

“As usual, all the items are very well packed and the delivery was precisely as expected. Very recommandable shop.”

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Posted 7 years ago

French Click is rated 4.6 based on 10,906 reviews