French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,695 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's so much quicker and cheaper than actually having to go to France for the sweets and drinks I get. Also the babybell maxi is amazing”

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Posted 7 years ago

“I have given 5 star because there was a problem with delivery (UK parcel force end) But was sorted out very quickly and the person at Fench Click was very efficient. Product was just as expected. Thanks”

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Posted 7 years ago

“A French friend of mine recommended me to you and I am delighted that he did. Your website was really easy to access and I found exactly what I was looking for. It was simple and quick to make my purchases, and I was given a regular email update on when my parcel would arrive. Absolutely delighted that I found you, will definitely use you again, and certainly recommend you to my friends.”

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Posted 7 years ago

“COULDN'T BE HAPPIER ... PERFECT PRESENTS ...... I WILL BUY AGAIN”

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Posted 7 years ago

“My order was very carefully packed and delivered promptly. All the items were of the highest standard. Excellent service to Northern Ireland. Thank you.”

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Posted 7 years ago

“Very efficient prompt service”

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Posted 7 years ago

“Perfect!”

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Posted 7 years ago

“This was my first order on French click and there will definitely be more to come; delivery was fast, with good communication and relevant updates, order correct, lovely products. I would highly recommend this retailer and will use it again. Thanks!”

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Posted 7 years ago

“I ordered cheese, the cheese arrived on time, I ate the cheese. It was nice”

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Posted 7 years ago

“I was impressed by product selection, their price and the efficient delivery.”

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Posted 7 years ago

“Supply good products at reasonable prices with free delivery over £35. They deliver to London postal codes on the other side of London (10/15 miles) but they will not deliver to Bromley post codes which are only 7/8 miles away or less. Free delivery is a postcode lottery !!”

Helpful Report

Posted 7 years ago

Hi Sorry to hear this. Some of the BR postcodes are in our London delivery area but not all of them. We do also offer delivery from £5.99 and free for bigger order values outside of this. Kind regards, Matt French Click

Posted 7 years ago

“Very good service, happy to see they stock many of my usual favourite brands 🙂”

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Posted 7 years ago

“I am always very happy about my orders, and even more recently, on my last order which i had to cancel, i emailed them about it and they reply very shortly, cancelled it and didn’t charge me for it. It was very cool from them!!! Plus as a french expat here in Uk i can tell they have a good selection of french products!!!! :D”

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Posted 7 years ago

“Was initially charged for delivery, but sent an e mail explaining that order was over £100. Responded promptly and charge was refunded immediately. Food products arrived with ice packs still frozen. Some yoghurt packs had split during transit, but had not spilled. We were able to salvage these as the products were so well packed. Great service- Would definitely order again. So fantastic to get my favourite French products all through the year! Merci beaucoup!”

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Posted 7 years ago

“Excellent, placed an order. Order delivered to my door, Saturday morning. I live on Floor 6 in a block of flats, and Amazon usually just dump my purchases in the lobby. I will use French Click again. When I lived in Ireland I was able to buy French chicken, far superior to the UK variety. Delighted to see that French Click have French chicken.”

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Posted 7 years ago

“French click have a great range of products. I found exactly what I was looking for and a really good price too. I will definitely use them again and I would highly recommend them for fast and efficient service. Thank you.”

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Posted 7 years ago

“Perfectly as described. Thank you.”

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Posted 7 years ago

“Très bien, absolument parfait. Merci!”

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Posted 7 years ago

“Very good service Good quality Raclette cheese Will definitely use again merci beaucoup! Franck and family”

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Posted 7 years ago

“Packaging very good, with fresh products well protected, and delivery as promised. Some items were not available but were replaced with equivalent or better.”

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Posted 7 years ago

French Click is rated 4.6 based on 10,695 reviews