French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,821 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products available and helpful customer service received when there was an issue with my order.”

Helpful Report

Posted 11 years ago

“Nice biscuits. Thought the sell buy dates would be have been longer bought fresher ones in France a week earlier. But luckily foil packed so didn't really matter. Soon be ordering somemore :) Richard England”

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Posted 11 years ago

“The products that I wanted, at an acceptable price, delivered reasonably quickly.”

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Posted 11 years ago

“Wonderful to be able to get French products in the UK :-) Only reason not a five star review is because one of the jars was broken due to being packaged to tightly against the side of the box - however, there was no quibbling about the refund which was paid very quickly. Will definitely keep using.”

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Posted 11 years ago

“My order arrived promptly .The packaging was very well done , protecting the goods efficiently.”

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Posted 11 years ago

“Their customer services is very good. The items are a lot more expensive but that is to be expected.”

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Posted 11 years ago

“Food was great. Unfortunately even though I paid for a specific day delivery it turned up the day after.”

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Posted 11 years ago

“Chose, ordered, products came when promised and well packaged. Seems to be competitive pricing as well. Nice range of products and will use again, certainly.”

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Posted 11 years ago

“I liked using this service. Only problem was that I wasn't sure when my goods were arriving.”

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Posted 11 years ago

“No problem, goods delivered when promised.”

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Posted 11 years ago

“I have enjoyed using you but the delivery dates could be closer to the purchase date”

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Posted 11 years ago

“Items has been delivered on time. And well packed. Thanks”

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Posted 11 years ago

“I was more than happy with my purchase only little thing was the Toulouse sausage not too sure if I would reorder them again as thought they didn''t taste the same as the proper Toulouse one ! ! Maybe a matter of taste bud . ..”

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Posted 11 years ago

“prompt delivery, goods as stated”

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Posted 11 years ago

“Prompt service as promised. Prices a bit high but worth it as a treat. thank you.”

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Posted 11 years ago

“Great service and love that I can get the products I need so easily. I don't need to wait for for annual trip to France. Thank you French Click”

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Posted 11 years ago

“Lovely choice of food on the site. However, should perhaps reconsider their delivery people. I ordered early in the week for a Saturday dinner party and paid extra to have it delivered on the Friday. However, after waiting in all morning, I checked the UK Mail website only to see my order had been delayed. If I had not checked myself, I would have had no notification of this. UK Mail eventually sorted it out and I also contacted French Click who said they'd also get in touch with UK Mail to ensure the package was delivered on time. It came on Saturday morning. I would order again though. Good produce once it arrived.”

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Posted 11 years ago

“Ordered cheese which was extremely well packaged however despite this the immediate cardboard outer packaging of the cheese was wet and soggy. Had to take the cheese out of the packets to store. Nothing wrong with the cheese as it was also in sealed foil wrap but would have been better it the original packet had not been soaked. Did not spoil the contents and would have given 5 stars if not wet as the cheese for fondue tasted great.”

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Posted 11 years ago

“Very smooth ordering and delivery process. More specific delivery slots would be an improvement.”

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Posted 11 years ago

“I did have a problem getting my discount voucher to work, but Cecille sorted it out for me. Thank you”

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Posted 11 years ago

French Click is rated 4.6 based on 10,821 reviews