French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,815 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish Frenclick would”

Helpful Report

Posted 12 years ago

“Normally I do not say much in profile as I do not use this site that often, however with the dealings that I have had so far, I find the service pretty good”

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Posted 12 years ago

“Reasonable product assortment. Web site is very unfriendly and old-fashioned, missing important functionality. Drivers are friendly. Marketing / promotions limited.”

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Posted 12 years ago

“The (BISC) BN Strawberry 295g (BN Fraise 295g) was expired in 31-3-14 and the parcel arrived in 4-4-14.”

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Posted 12 years ago

Hi Sorry to hear about this item with a poor date, it sounds like there has been a stock rotation issue with. Please contact us directly at matthew@frenchclick.co.uk and we will refund the item for you. Thanks Matthew French Click

Posted 12 years ago

“I was quite impressed with the prompt delivery & the information re delivery. My only complaint was that part of the order was 2 packets of milk chocolate biscuits . I received 1 milk & I dark chocolate. They were part of a hamper package present for easter,so I was a little disappointed ,as the recipient doesn't like dark chocolate.”

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Posted 12 years ago

Hi Sorry to hear you have receive the incorrect item. Please contact us directly at matthew@frenchclick.co.uk and I will sort this out for you. Thanks Matthew French Click

Posted 12 years ago

“Hello i am happy we can french product ...but I am waiting to shsre with my friend ..its too long llol”

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Posted 12 years ago

“I found the product I was looking for. But the price was really high. And was not tempted to purchase anything else.”

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Posted 12 years ago

“Great service and food. Website needs to be upgraded (”

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Posted 12 years ago

“My delivery took all day long to come but beside that everything was fine.”

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Posted 12 years ago

“It's a good ideas to create this site but it will be great to put down the price of products as it's little bit expensive.”

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Posted 12 years ago

“Lovely stuff. Usually great service. But my last order of duck fat hasn't appeared yet, and I'm getting worried. Andrew Appleby Fursbreck Pottery, Orkney.”

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Posted 12 years ago

Hi We have this order in with the delivery date chosen as 25/03/14 via Parcel Force so we will be shipping it tomorrow and you should get it on Tuesday. You should also receive tracking information when we ship it tomorrow. Thanks Matthew French Click

Posted 12 years ago

“Website was good and ordering was easy and delivery was prompt. However, one of the items was out of stock, which was annoying. Items out of stock should be taken off the website until stock is available”

Helpful Report

Posted 12 years ago

French Click is rated 4.6 based on 10,815 reviews