Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,262 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,262 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Polski

Italiano

“Perfect TEAM”

Helpful Report

Posted 3 years ago

Thank you for your review. It's great to hear that our team are providing a service that works!

Posted 3 years ago

“The best for ferry bookings! Efficient and competent assistance, difficult to find better. Recommended!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review! It's great to hear that you've had a good experience with us. Our experts are always on hand to help

Posted 3 years ago

“Hi Erin, Thanks to Freightlink the booking for our tractorpulling team went real smooth!! We will contact you again next year”

Helpful Report

Posted 3 years ago

Thank you for reviewing us! We are so happy that your booking went smoothly and that you will be choosing us again next year. We're here to make the hassle of transporting motorsport equipment & vehicles as smooth as possible. Thanks again for taking the time to leave us a review! Have an excellent day Warm regards, Erin

Posted 3 years ago

“Vielen Dank für die tolle Unterstützung, alles funktioniert super. Jeder Mitarbeiter ist sehr freundlich und sehr kompetent. Herzliche Grüße”

Helpful Report

Posted 3 years ago

Vielen Dank für Ihre Bewertung und für die Buchung bei Freightlink, ihre Bewertung ist für uns sehr wichtig und es freut uns, dass Sie eine positive Erfahrung bei uns haben, wir wünschen Ihnen einen schönen Tag!

Posted 3 years ago

“Very Good like always! Easy and quick. Thank you Freightlink!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review! It is brilliant to hear that we are providing a service that works for you. Have a great week!

Posted 3 years ago

“Hello We work with heavy trucks. When we ask for a reservation, if it is not confirmed, we cannot send the truck to the port. Better post a payment link when you have a safe place to upload. Now I pay first and then wait for you to refund my money. That's not ok”

Helpful Report

Posted 3 years ago

We are sorry to hear that you did not have a positive experience with us on this occasion. Unfortunately, some ferry operators' systems do not automatically approve bookings. Because of this, your booking went to the waiting list to await confirmation. We have received your cancellation, and your refund request is currently being processed with our accounts department. If you would like to discuss your booking further, please contact our customer service team

Posted 3 years ago

“Outstanding service by Patrick, very patient and explained everything - really went above and beyond! 5* all the way, highly recommended”

Helpful Report

Posted 3 years ago

Hi Chris, thank you for your review. It's fantastic to hear that you had a good experience with us! Our experts are always on hand to offer booking and customs support. Have a great day

Posted 3 years ago

“Great customer support. 10/10”

Helpful Report

Posted 3 years ago

Hi Robert, thank you for taking the time to leave us a review. It's great to hear that you have had a good experience with us! Our team is always on hand to provide expert booking support. Have a great day

Posted 3 years ago

“I had the pleasure of speaking with Daniel in the Customer Services department today. He was very professional and very helpful. He answered all of the questions I had and gave me the information I needed. Thank you Daniel :)”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us, and will pass your lovely comments on to Daniel and the team. Have a great day!

Posted 3 years ago

“PROFESSIONALI E COMPETENTI!!SEMPRE DISPONIBILI”

Helpful Report

Posted 3 years ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 3 years ago

“buongiorno, ottimo servizio , veloce ed esauriente , sempre disponibili a seguire il cliente ad ogni step. Grazie e complimenti”

Helpful Report

Posted 3 years ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 3 years ago

“Thank you for support. We enjoy booking with freightlink!!!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review! It's great to hear that you've had a good experience with us. Our experts are always on hand to help

Posted 3 years ago

“It was an absolute please dealing with Freightlink the three members of staff that I spoke to Peter, Patrick and Joanne couldn't have been more helpful and assuring they are an absolute credit to the Freightlink company”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review. It's great to hear that our team could support you with your booking and that you have had a positive experience with us. For any future booking enquiries please don't hesitate to get in touch with us. Have a great day!

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

Thank you for leaving us a review, it is great to hear that you have had a positive experience with us! Our experts are always happy to help make the booking process as straightforward as possible

Posted 3 years ago

“Very good for business and tickets for ferries, I am very happy for them.”

Freightlink 5 star review on 23rd August 2023

Helpful Report

Posted 3 years ago

Thank you for your review and for sharing these great pictures. It's fantastic to hear that you had a positive experience with us. Our experts are on hand to support you with your bookings 7 days a week

Posted 3 years ago

“Immer wieder sehr einfach zu buchen.”

Helpful Report

Posted 3 years ago

Vielen Dank für Ihre Bewertung

Posted 3 years ago

“Always email you back if you are unsure about procedures in documentation”

Helpful Report

Posted 3 years ago

Hi Patricia, thank you for leaving us a review. It's fantastic to hear that you had a good experience with us! Our experts are always on hand to offer booking and customs support. Have a great day

Posted 3 years ago

“the booking was great”

Helpful Report

Posted 3 years ago

Thank you for leaving us a review. It's great to hear that our experts could help you with your booking. Have a great day

Posted 3 years ago

“Super rapida .”

Helpful Report

Posted 3 years ago

Mulţumesc mult!

Posted 3 years ago

“Very disappointed - You have booked a seat (POD) instead of a cabin for a 15-hour crossing without contacting me first. Almost a £500-00 to sit in a seat instead of a Bed for a driver - THIS IS APPALLING”

Helpful Report

Posted 3 years ago

Thank you for your feedback. As our customer service experts have explained to you, all sleeping arrangements on this crossing are subject to availability. Unfortunately, there are no cabins left on your chosen sailing (only sleeping pods which we have booked for you). We have offered to try and find cabin space on a different departure date for your journey, and our experts would still be happy to try and do this for you. If you would like us to help you find a departure on a different date with cabin availability, please get in touch with us.

Posted 3 years ago

Freightlink is rated 4.8 based on 3,262 reviews