Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,262 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,262 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“I spoke with Milan who was incredibly helpful and took the time to explain everything I needed to know and answer every question I had.”

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Posted 3 years ago

Thank you for taking the time to leave us a review, Peter! We are so glad to hear that you had a great experience booking with us and that Milan could help with your queries. Have a great day!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for your review, it is fantastic to hear that we are providing a service that works for you! Have a great day

Posted 3 years ago

“good and fast communication with the customer service center. Quick and accurate answers to all questions”

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Posted 3 years ago

Thank you for leaving us a review, Georgi! It's great to hear that you had a good experience with us. Our experts are always here to help

Posted 3 years ago

“Easy way to book for all of our commercial vans. Extremely helpful team and full of advice with regards customs paperwork etc.”

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Posted 3 years ago

Thank you for leaving us a review, Craig. It's great to hear that you had a positive experience with us! Our experts are always on hand to help

Posted 3 years ago

“It was all very confusing and I was given different information regarding what paperwork was required by different people. Freightlink have always been excellent so I was disappointed this time.”

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Posted 3 years ago

Sorry to hear you were not happy with the advice you received when creating your GMR. If you would like to discuss the problems you encountered, please contact us.

Posted 3 years ago

“Perfect!!!!!”

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Posted 3 years ago

Thank you so much for your 5 star rating for Freightlink, János! We really appreciate your positive feedback and are so glad that you had a perfect experience with us.

Posted 3 years ago

“It was my 1st time using Freightlink. I was sending a unaccompanied trailer and boat to Holyhead. It was so straightforward, I had a question rang the phone no and the girl on the other end was so helpful. A real positive experience. Will definitely recommend to others.”

Freightlink 5 star review on 9th July 2023

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Posted 3 years ago

Thank you for your review, Eamon. We are so pleased that your first time using Freightlink was such a positive experience. It's great that you will be recommending us to others. We look forward to continue being your freight ferry solutions provider.

Posted 3 years ago

“Everything was fine.”

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Posted 3 years ago

Thank you for your review! It is great to hear that we could help

Posted 3 years ago

“Every time very good service’s !”

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Posted 3 years ago

Thank you for your review, it's great to hear that we are providing a service that works! Our experts are available to support you with your bookings 7 days a week

Posted 3 years ago

“Vielen Dank für die wundervolle Unterstützung bei unseren Buchungen, und für das fantastische Service. Alles Gute und liebe Grüße aus Salzburg”

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Posted 3 years ago

Vielen Dank Heidemarie für Ihre 5-Sterne-Bewertung für Freightlink.

Posted 3 years ago

“Fantastic service, this booking was made simple for me by the professionalism of the booking staff. Thank you”

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Posted 3 years ago

Hi Steven, thank you for your excellent review. Our customer service team work hard to provide an industry-leading service, so it is brilliant to hear that you have had a good experience with us. We look forward to working with you in the future. Have a great day!

Posted 3 years ago

“Always a pleasure when calling Freightlink. They are so helpful and knowledgeable.”

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Posted 3 years ago

Hi Ramona, thank you for taking the time to leave us a review! We really appreciate your feedback. Our experts are available 7 days a week to support you with your bookings.

Posted 3 years ago

“All was super ok!”

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Posted 3 years ago

Thank you for your review! It is great to hear that you had a good experience with us

Posted 3 years ago

“Die Buchung war nicht einfach und viel zu teuer. An der Fähre haben wir festgestellt, daß wir mehr als das Doppelte bezahlt haben zum regulären Preis. Außerdem musste am Check in das Ticket nochmal händisch ausgestellt werden.”

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Posted 3 years ago

Hallo Michael, vielen Dank für Ihr Feedback. Obwohl wir Ihre Buchungsanfrage sofort an den Betreiber weitergeleitet haben, haben wir leider nicht sofort eine Antwort von CalMac erhalten. Wir entschuldigen uns für die Unannehmlichkeiten und hoffen, dass Sie sich in Zukunft wieder für uns entscheiden.

Posted 3 years ago

“Truly helpful and dedicated people! They went the extra mile when I had a problem and kept my truck rolling! Thank you Freightlink, especially, thank you Patrick and Georgiana!”

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Posted 3 years ago

Thank you for taking the time to leave us a review, it is great to hear that our team could support you with your booking! Our experts are always here to help. We will pass your lovely comments on to Patrick, Georgiana and the team. Have a great day!

Posted 3 years ago

“Excellent customer service from Joseph and problem now resolved.”

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Posted 3 years ago

Thank you for your review, Richard. It's fantastic to hear that Joseph could help you with the issue! Have a great day

Posted 3 years ago

“Had a small problem with the on line booking however rang up the the girl on the phone was fantastic”

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Posted 3 years ago

Thank you for taking the time to leave us a review, Daragh! We are glad to hear that our customer service team could support you with your booking. Have a great day

Posted 3 years ago

“Excellent job! Thank you Aleksandra Shumovska!!!”

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Posted 3 years ago

Thank you so much for your 5-star rating of Freightlink Solutions, Jelena! We really appreciate your feedback and look forward to working with you in the future.

Posted 3 years ago

“Dreadful customer service, wrong information on booking confirmation has caused us huge problems this morning and a vehicle stranded on the Isle of Wight, rude and professional staff in particular Patrick.”

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Posted 3 years ago

Dear Mr Gordon M B Thomas, We are sorry to hear that you did not have a positive experience with us on this occasion. Due to busy summer traffic on Isle of White sailings, it can be difficult to find availability, particularly at short notice. We emailed you yesterday to inform you that the next available crossing was at 11.40am the following morning, and we also left a note next to your booking number. When you called our customer service team on the phone this morning, you spoke to a member of our team in an extremely inappropriate manner. Unfortunately, while Patryk tried to help you, we were unable to support you further as you did not provide us with your booking number when asked to do so. We then contacted you again earlier today to try to discuss the situation. At Freightlink, we always try to help our customers through the booking process, but we cannot do this if you do not provide us with the necessary information. If you have any further questions, please contact us at hello@freightlink.co.uk. Best regards, Erin from Freightlink

Posted 3 years ago

“Szybko łatwo i przyjemnie. Tak trzymać”

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Posted 3 years ago

Dziękuję Ci!

Posted 3 years ago

Freightlink is rated 4.8 based on 3,262 reviews