Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,884 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,884 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every time I get a quick and accurate response! I work and solve all my requests! Thank you Bogdan Niculcea”

Helpful Report

Posted 2 months ago

Hello Paul, thank you so much for your review. We'll make sure to let Bogdan know about your positive feedback right away!

Posted 1 month ago

“All friendly and looking into give all the support they can. A team we like to work together with.”

Helpful Report

Posted 2 months ago

Hello there, thank you so much for your positive review! We're thrilled to hear that our team is always able to help and we'll make sure to pass your feedback over to them right away.

Posted 2 months ago

“Greta has been really helpful and responds super-quickly. Really happy with the customer service offered!”

Helpful Report

Posted 2 months ago

Hello there, thank you so much for your review. We'll make sure to let Greta know about your feedback!

Posted 2 months ago

“Fantastic service.”

Helpful Report

Posted 2 months ago

Hi Thimas, thank you for your review!

Posted 2 months ago

“Got me a cabin for journey home after booking g error”

Helpful Report

Posted 2 months ago

HI there, thank you for your review. We're glad to hear our team was able to help!

Posted 2 months ago

“Excellent service Freightlink Team!”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Thanks Patrick!”

Helpful Report

Posted 2 months ago

Hi Paul, thank you for your review!

Posted 2 months ago

“I love this Company. I have now dealt with Greta Grzelak who is so helpful, friendly and very knowledgeable. All my issues have now been resolved so i can now relax.”

Helpful Report

Posted 2 months ago

Hi Rachel, thank you so much for your review! We're happy to hear that Greta was helpful and was able to resolve all your issues.

Posted 2 months ago

“Worked very hard to help me resolve an issue with my ferry bookings, thank you!”

Helpful Report

Posted 2 months ago

Hi Sophia, thank you for your positive review!

Posted 2 months ago

“I love this Company, i am having issues with declaration's and Bogdan Niculcea phoned me to go through the process step by step. Very knowledgeable and just very helpful. It made me feel more comfortable with what i was doing. 10/10 for customer service.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful feedback! We're delighted to hear that Bogdan was able to provide you with such exceptional support. We'll be sure to pass on your kind words to him.

Posted 2 months ago

“What can I say Denisa Ifteme was an absolute Diamond today she couldn't do enough for me as this was the first time booking with Freight link it wont be the last Denisa went above and beyond with helping me understand the GMR which I had no clue with nothing was to much trouble today an asset to your team well done Denisa thanks for the help & support will definitely be asking for you when we book again”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to leave this wonderful review! We're absolutely delighted to hear about your experience with Denisa. We'll be sure to pass on your fantastic feedback to her.

Posted 2 months ago

“I have received very speedy responses and resolutions to all of my queries.”

Helpful Report

Posted 2 months ago

Hi Amy, thank you so much for your positive feedback!

Posted 2 months ago

“Very helpfoul and responsive so happy with them they help in evrything!”

Helpful Report

Posted 2 months ago

Hello there, thank you for your review! We're thrilled to hear that out team was able to help.

Posted 2 months ago

“Thanks Greta!”

Helpful Report

Posted 2 months ago

Hi Paul, thank you for your review!

Posted 2 months ago

“I would like to thank Yanislav Ivanov for the perfectly completed work. We will continue to work with you in the future.”

Helpful Report

Posted 2 months ago

Hi there, thank you so much for your review, we will make sure to let Yanislav know about your kind feedback!

Posted 2 months ago

“Thanks Jarmila”

Helpful Report

Posted 2 months ago

Hi Paul, thank you for your feedback!

Posted 2 months ago

“Very fast all good”

Helpful Report

Posted 2 months ago

HI Marius, thank you so much for your feedback!

Posted 2 months ago

“Cracking Service especially from Joseph Horan who at short notice assisted me greatly in organising a last minute business trip! No doubt in my mind I will use Joseph and the team again! Thank You James Cook”

Helpful Report

Posted 2 months ago

Thank you for the feedback, James! We're thrilled to hear that Joseph was able to assist you with your last-minute business trip. He'll be delighted to know his hard work is appreciated. We look forward to helping you with your future travel plans!

Posted 2 months ago

“Very professional and confident help with Freightlink rebooking the crossing without further drama from Greta today following a frustrating Irish customs document issue”

Helpful Report

Posted 2 months ago

Thanks for the great feedback! We're so glad Greta was able to provide professional and confident help with your rebooking. We'll be sure to pass along your kind words.

Posted 2 months ago

“Thanks Greta”

Helpful Report

Posted 2 months ago

Hi Paul, thank you for your feedback!

Posted 2 months ago

Freightlink is rated 4.8 based on 2,884 reviews