Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,382 Reviews

95 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Ankit was a great help, thank you”

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Posted 3 weeks ago

Hi Niamh, thank you so much for your review!

Posted 3 weeks ago

“What amazing service from Yash! He had everything sorted within just a few minutes. Fast, friendly and incredibly helpful — couldn’t ask for more! A huge thank you for going above and beyond. Yash, you’re a star! 👏”

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Posted 3 weeks ago

Hi Marc, thank you so much for your review! We'll be sure to pass your feedback on to Yash asap.

Posted 3 weeks ago

“Good service only thing needed is the option to book a private Cabin”

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Posted 3 weeks ago

Hi Dean, thank you for your review! We're glad you enjoyed our service. As Freightlink is a booking agency rather than the ferry operator, private cabin availability depends on the individual ferry line. Our team is always happy to check cabin options for your route before you book - please don't hesitate to reach out!

Posted 3 weeks ago

“Very good service from the Yash on ENS & Port pass Support”

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Posted 3 weeks ago

HI Robert, thank you so much for your review!

Posted 3 weeks ago

“Very good and professional service”

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Posted 3 weeks ago

“The services was good and fast Thank you Mohamed Mouyahada Kind regards”

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Posted 3 weeks ago

Hi Zoran, thank you very much for your feedback!

Posted 3 weeks ago

“Mohamed is one of my favorites.”

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Posted 3 weeks ago

HI Mick, thank you for your feedback!

Posted 3 weeks ago

“Thank you!”

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Posted 3 weeks ago

Hi Stefan, thank you for your review!

Posted 3 weeks ago

“Super quick process, wonderful communication with Yash.”

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Posted 3 weeks ago

Hi Dan, thank you so much for your feedback!

Posted 3 weeks ago

“Ankit kept in contact with me throughout the process and made the whole thing simple. Thanks so much!”

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Posted 3 weeks ago

Hi Stacey, thank you so much for your feedback!

Posted 3 weeks ago

“A big thank you to Yash for all his help. He was friendly, knowledgeable, and quick to assist with all of my queries. Nothing was too much trouble. Yash also picked up on an booking error, made everything easy, and helped to rectify the issue without any fuss. I can't recommend him highly enough. Excellent service throughout! 😊”

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Posted 3 weeks ago

Hi Caroline, thank you so much for your review! We're thrilled to hear that Yash was this helpful, and we'll be sure to pass your feedback on to him right away!

Posted 3 weeks ago

“Ankit was so helpful today. This is my first time booking and I was worried I would struggle to do this on my own. But with the support from Ankit this was easier than I expected. Thank you for the help.”

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Posted 3 weeks ago

Hi Sean, thank you so much for your feedback! We'll be sure to pass it along to Ankit asap.

Posted 3 weeks ago

“yash and taz was very helpful and getting it sorted for us to get over on the ferry to get a job completed thanks all”

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Posted 3 weeks ago

Hi Sue, thank you so much for your feedback!

Posted 3 weeks ago

“Ankit was great today, really helped take the stress out of everything as I had a Ferry booking going out and the Tunnel coming back and was so quick in sorting both the GMR & ENS on both journey's Great service all round”

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Posted 4 weeks ago

Hi Paul, thank you so much for your review! We;ll pass it on to Ankit right away.

Posted 4 weeks ago

“Peter provided me with excellent service. He helped me throughout the entire booking process and even offered me a solution for handling the paperwork required for the Eurotunnel crossing. He was very kind and extremely helpful. Thank you, Peter!”

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Posted 4 weeks ago

Hi Veronica, thank you so much for your review! We're thrilled to hear that Peter proivided you with such excellent service.

Posted 4 weeks ago

“very helpful , friendly . knowledgeable , helped me enormously thanks”

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Posted 4 weeks ago

Hi Jarred, thank you so much for your kind words!

Posted 4 weeks ago

“Ankit Very patient,and helpful agent,thank you !”

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Posted 4 weeks ago

Hi Rosen, thank you so much!

Posted 4 weeks ago

“Yash was extremely helpful and responded very quickly when I needed urgent assistance with customs paperwork for an early ferry crossing. Yash immediately identified that I had selected the self-service GMR option instead of the managed service, clearly explained the issue and offered to arrange the correct service for both vehicles. Friendly, professional and efficient, excellent customer service from Freightlink.”

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Posted 4 weeks ago

Hi David, thank you so much for taking the time to write the review! We'll make sure to pass your feedback along to Yash.

Posted 4 weeks ago

“Great service - especially the help I had from Ankit Suyal sorting out my port pass. quick & easy to book.”

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Posted 4 weeks ago

Hi Sally, thank you so much!

Posted 4 weeks ago

“Ankit was great, really helped take the stress out of everything.”

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Posted 4 weeks ago

Hi Jonathon, thank you so much for your feedback!

Posted 4 weeks ago

Freightlink is rated 4.8 based on 3,382 reviews