Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,109 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greta is an absolute star, we are a very challalanging customer at the best of times due to the very dangrous cargo we move. Greta always keeps he cool and gets her message accross. Thank You Greta 🤩 A great asset to the team at Freightlink”

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Posted 1 month ago

Hello there, thank you so much for your review! We'll make sure Greta will receive your positive feedback right away.

Posted 1 month ago

“Katie was very professional and helpful throughout. It was my first time using the system, and she made the process easy to follow, including arranging the PortPass and everything else needed.”

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Posted 1 month ago

Hello there, thank you so much for your review. We're thrilled to hear that Katie was able to help you along the way using our system for the first time, and we'll make sure to let her know about your feedback right away!

Posted 1 month ago

“Good attention as usual”

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Posted 1 month ago

Hi there, thank you so much for your review!

Posted 1 month ago

“Very professional and friendly customer service. The change to my sailing date was handled quickly and without any issues within seconds during a phone call. I received clear, precise, and helpful answers to all my questions, without any unnecessary stress. I would highly recommend Freightlink.”

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Posted 1 month ago

Hello there, thank you so much for your review! We're thrilled to hear that our team was this helpful and efficient.

Posted 1 month ago

“Greta has been a lifesafer with her help and advice. Highly recommend Freightlink.”

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Posted 2 months ago

Thank you Rachel. We shall pass on your kind words to Greta. Have a nice day.

Posted 2 months ago

“Few companies in todays commercial world offer a service as efficient and reliable as Freightlink, regardless of who the operative is when you call, everyone of them handle each request , from a straight forward booking to an amendment of a booking or going out of the way to get you onboard when you're on standby, they go that little bit extra to help. the board of directors of Freightlink should be extremely proud and happy that their work staff are portraying the company as if it was their own . AWL Shipping”

Freightlink 5 star review on 12th May 2026

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Posted 2 months ago

Thank you so much for your kind words! We are incredibly proud of our team, and hearing that their dedication and "extra mile" service makes a difference for you is the best feedback we could ask for.

Posted 2 months ago

“Patryk is very nice, calm and helpful person!”

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Posted 2 months ago

HI Agata, thank you so much for your feedback. We'll make sure to pass it on to Patryk right away!

Posted 2 months ago

“Great service”

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Posted 2 months ago

Hi there, thank you for your review!

Posted 2 months ago

“Very helpful and efficient. Great service, highly reccommend. Thank you.”

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Posted 2 months ago

Hi Lukasz, thank you so much for your review!

Posted 2 months ago

“O experienta foarte buna, excelent, foarte multumit.”

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Posted 2 months ago

Hi Marin, thank you!

Posted 2 months ago

“Very easy-to-use website with a smooth online booking process. The service is excellent, and having the port code generated automatically by your team really helps make things simpler and more convenient for people”

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Posted 2 months ago

Hi Michael, thanks so much for your review! We're thrilled to hear that you find our booking process easy and our team helpful. We'll make sure to pass your feedback on to our team right away!

Posted 2 months ago

“I Always use freightlink for my ferry bookings. Very easy system to navigate to get the information you need & the best prices.”

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Posted 2 months ago

Thanks Dean. Much appreciated. Enjoy your day.

Posted 2 months ago

“Es hat alles reibungslos geklappt. Eine super Betreuung. Vielen Dank”

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Posted 2 months ago

Vielen Dank für deine netten Worte, Stefan. Ich wünsche dir einen schönen Tag.

Posted 2 months ago

“Thank you for fast response!”

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Posted 2 months ago

Hi there, thanks for the review!

Posted 2 months ago

“Very competent and fast. Compliment”

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Posted 2 months ago

Hi Bruno, thank you so much for your feedback!

Posted 2 months ago

“Joseph is AMAZING! takes care of everything without issue!”

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Posted 2 months ago

Hi Richard, thank you so much for your review, we'll make sure to pass on your feedback to Joe right away!

Posted 2 months ago

“Julie was incredibly helpful and gave clear advice regarding my customs declaration query.”

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Posted 2 months ago

Hi there, thank you so much for your review! We'll pass your feedback on to Julia right away.

Posted 2 months ago

“Joseph gave exceptional support and help. He was thoughtful and resolved some concerns even as we spoke. I would not hesitate to recommend Freightlink.”

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Posted 3 months ago

Thanks for the brilliant feedback, Roy. We'll be sure to pass it onto Joseph. Have a nice weekend.

Posted 3 months ago

“Truly outstanding service – thank you so much, Katie!”

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Posted 3 months ago

Hello there, thank you so much for your review!

Posted 3 months ago

“Daniela took my calls Sunday several times and was very helpful as the declaration forms are not very clear how to submit Her continued communication was fantastic. I’m my opinion she went above and beyond and is dedicated to her job. Thank you Daniela”

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Posted 3 months ago

HI there, thank you so much for your review! We're thrilled to hear that Daniela was this helpful and we'll be sure to pass your feedback on to her right away.

Posted 3 months ago

Freightlink is rated 4.8 based on 3,109 reviews