Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,884 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,884 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katie Barlow was really helpful in finding an alternate route and confirming my booking.”

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Posted 1 month ago

Hi Paul, thank you so much for your review! We'll make sure to pass on your feedback to Katie right away.

Posted 1 month ago

“NICE AND HELPFULL SERVICE”

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Posted 1 month ago

Hi Adrian, thank you very much for your review!

Posted 1 month ago

“You are all wonderful people. Chocolate is on its way.”

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Posted 1 month ago

Hi Mick! Thank you so much for your kind words!

Posted 1 month ago

“Very very helpful and polite :-)”

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Posted 1 month ago

Hi Sarah, thank you so much for your kind words!

Posted 1 month ago

“Excellent services!”

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Posted 1 month ago

Hello there, thank you for your review!

Posted 1 month ago

“Quick and helpful”

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Posted 1 month ago

Hi there, thank you for your review. We're glad to hear our team was helpful!

Posted 1 month ago

“very good and quick service”

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Posted 1 month ago

Hi there, thank you for your review!

Posted 1 month ago

“very good service”

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Posted 1 month ago

Hi Wayne, thank you for your review!

Posted 1 month ago

“super super”

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Posted 1 month ago

Hi there, thank you for your review!

Posted 1 month ago

“great service”

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Posted 1 month ago

Hello there, thank you for your review!

Posted 1 month ago

“E mailed to get booking and everything is done quickly and efficiently. If I ever have a problem which is quite often as we book freight the customer service team are always happy to help and are very knowledgeable and talk me through the process.”

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Posted 1 month ago

Hi Sarah, thank you for your review! We're glad to hear that you find our booking process and customer service team quick and efficient. We truly appreciate your feedback and look forward to assisting you with all your future freight bookings.

Posted 1 month ago

“As the owner of CargoToday, I’ve had the pleasure of working closely with Bogdan Niculcea over the past few years, and I can confidently say he’s one of the most reliable and solution-driven professionals we've partnered with. Bogdan has supported us through countless operational challenges - always with professionalism, speed, and a clear focus on finding the right solution. He understands the pressure and unpredictability of the freight industry and has never failed to step up when we needed him most. What I value most is his dedication and proactive attitude. He doesn't just wait for instructions - he anticipates problems, communicates clearly, and works with us to get things done right the first time. He's become a trusted extension of our team, and I genuinely appreciate the role he plays in helping us deliver on our promises to our clients. Highly recommended.”

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Posted 1 month ago

Thank you so much for the wonderful review! We're really glad to hear about your positive experience and we'll be sure to pass along your kind words to Bogdan right away.

Posted 1 month ago

“We’ve been working with Bogdan Niculcea as our freight operator consultant and couldn’t be more pleased with the support he’s provided. Bogdan is highly dedicated, solution-oriented, and consistently goes above and beyond to help us navigate even the most challenging situations. Over time, he’s helped us out on numerous occasions - always with a calm, focused approach and a clear drive to get things done. No matter what we’ve thrown his way, Bogdan has found a way to resolve it efficiently and professionally. He’s a valuable partner in our operations, and we truly appreciate his reliability and commitment to getting things right. Highly recommended.”

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Posted 1 month ago

Thank you so much for the wonderful review. We're so glad to hear about your positive experience! We'll be sure to pass along your kind words to Bogdan, and we look forward to continuing to support you.

Posted 1 month ago

“Very helpful, quick response on questions”

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Posted 1 month ago

Hi Rachel, thank you for your review!

Posted 1 month ago

“Thanks Freightlink Thank you to the entire freightlink team! They answer and resolve all my requests very quickly! Thanks Patrick Stefanescu!”

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Posted 1 month ago

Hi Paul, thank you so much for your review! We'll make sure Patrick gets your feedback right away.

Posted 1 month ago

“What can I say Katie Barlow is a fantastic member of staff she cant do enough for us as a company goes above and beyond every time we book I ask for Katie as she is super efficient and helpful every time we book highly recommend Freight link and Katie every time”

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Posted 1 month ago

Hi Jerome, thank you so much for your kind words- we'll make sure to pass on your feedback to Katie right away!

Posted 1 month ago

“The service provided continues to be highly efficient, with prompt action taken whenever necessary. The customer service team consistently keeps yo informed throughout the process. Thank you, Katie, for your exceptional support. I would rate your assistance a perfect 11 out of 10.”

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Posted 1 month ago

Hi Joanne, thank you so much for such positive feedback! We're thrilled to hear that our team was helpful and will make sure Katie and the team know about your kind words.

Posted 1 month ago

“Thanks Freightlink Thanks again Greta!”

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Posted 1 month ago

Hi Paul, thank you for your review!

Posted 1 month ago

“Katie was the first person who went above and beyond to sort my problem out . Finding out I’d been sent the wrong track and trace form and talking me through step by step on new one . Thank you Katie”

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Posted 1 month ago

Hi Debbie, thank you so much for your review! We're thrilled to hear that Katie was able to help solve your problem, and we will make sure to let her know about your kind feedback right away!

Posted 1 month ago

“Price is good and always get a booking”

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Posted 1 month ago

Thank you for your review, we appreciate it!

Posted 1 month ago

Freightlink is rated 4.8 based on 2,884 reviews