Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,886 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Massive thanks to Julia, As a company we only do 1 european movement per year on an ATA Carnet and Julia was incredibly helpful talking me through the process and rectifying the inevitiable mistakes that I made.”

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Posted 2 months ago

Thanks for the fantastic feedback! We're glad Julia was able to help with your yearly ATA Carnet process and correct any mistakes. We'll be sure to pass on your massive thanks to her.

Posted 2 months ago

“Thanks Julia Freightlink.co.uk answer very exactly!”

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Posted 2 months ago

Hi Paul, thank you for your review!

Posted 2 months ago

“We used Freightlink to book our overseas trip last week and they made it super easy and stress free for someone that hasn't done this before! I highly recommend Adam Burt and team.”

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Posted 2 months ago

Thank you so much for your fantastic review! We're thrilled to hear that Freightlink made your overseas trip super easy and stress-free, especially for a first-timer. We'll be sure to pass on your high praise to Adam Burt and the team – they'll be delighted to know their hard work made such a positive impact on your experience.

Posted 2 months ago

“They always try to help. Cooperation is of a high standard.”

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Posted 2 months ago

Hi Aleksandra, thank you for your review! We're thrilled to hear that our team is always helpful.

Posted 2 months ago

“Pawel has been brilliant at supporting our deployment via Harwich, helping us with all the DGN's. very quick at responding and patiant with our delays. Thank you.”

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Posted 2 months ago

Hi Jacob, we're so glad Pawel could provide such brilliant, patient, and quick support for your Harwich deployment and DGNs. He'll be thrilled to hear your thanks!

Posted 2 months ago

“Thank you Freightlinkbookings. This morning I was helped to settle my work situation thanks to the Freightlinkbookings team. A person responded to me very quickly and solved all my problems efficiently”

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Posted 2 months ago

HI Paul, thank you for your kind words, we're happy to hear all went smoothly with our team's help!

Posted 2 months ago

“Always cheerful and helpful. Thank you”

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Posted 3 months ago

Hello, thank you for your review!

Posted 2 months ago

“100% satisfied as usual:)”

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Posted 3 months ago

Hi Jiri, thank you so much for your review!

Posted 3 months ago

“very nice and helpfull”

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Posted 3 months ago

Thank you for your review!

Posted 3 months ago

“Good service.”

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Posted 3 months ago

Thank you for your review!

Posted 3 months ago

“Great company to deal with, very friendly helpful staff always willing to sort out any problems etc. Thank you Greta”

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Posted 3 months ago

Hi David, thank you for your review! We'll make sure to let Greta and the team know about your positive feedback.

Posted 3 months ago

“Bogdan was very helpful”

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Posted 3 months ago

Hello there, thank you for your review. We'll make sure to let Bogdan know about your positive feedback right away!

Posted 3 months ago

“Customer Service has always been very good with Freightlink, very helpful and react quickly. Any queries are answered quickly as well. Highly recommend”

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Posted 3 months ago

Hi Alison! We're thrilled to hear you've consistently received very good customer service from Freightlink. It's fantastic to know our team is helpful and reacts quickly to your queries. We really appreciate you taking the time to highly recommend us!

Posted 3 months ago

“Briliant team”

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Posted 3 months ago

Hi Paul, thank you for your feedback!

Posted 3 months ago

“Nothing is too much trouble and the team always go above and beyond to help us. Thank you Denisa and Gabriel for all of your help again today - couldnt do what we do without you :-)”

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Posted 3 months ago

Hi Hannah, thanks so much for your kind words! We're thrilled to hear that Denisa, Gabriel, and the rest of the team could go above and beyond to help you

Posted 3 months ago

“I am very satisfied with the services of Freightlinkbookings@freightlink.co.uk, Exceptional staff, especially Patrick, always helps me get good prices, quick, accurate and explicit answers”

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Posted 3 months ago

“We are working with Freightlink about 5 years, and three were no problems. We are small company, but they are well organised, got easy and fast contact. App is working well too. 5 stars.”

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Posted 3 months ago

Hi there! We're thrilled to hear you've had such a positive experience working with Freightlink over the past five years, thank you for your feedback!

Posted 3 months ago

“the best operator”

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Posted 3 months ago

“Wonderful team, always ready to help.”

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Posted 3 months ago

Hello there, thank you for your review! We're glad to hear that our team is always able to help!

Posted 3 months ago

“Always professional and willing to help, thank you :-)”

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Posted 3 months ago

Hi Aleksandra, thank you so much for your review!

Posted 3 months ago

Freightlink is rated 4.8 based on 2,886 reviews