Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,254 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,254 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Thank you Mohamed for being exceptionally helpful. I'm really grateful for all of your assistance over the past couple of weeks. You have helped to make this process much less troublesome!”

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Posted 1 month ago

Hi Hannah, thank you so much for your review! We'll make sure to let Mohamed about your feedback.

Posted 1 month ago

“Greta provided exceptional support throughout our recent military move. Her professionalism, attention to detail, and proactive communication made what can often be a stressful process feel seamless and well managed. She consistently went above and beyond to ensure everything was coordinated efficiently, keeping us informed every step of the way even during transit when I had no access to IT. Her dedication, expertise, and genuinely helpful attitude were outstanding. Thank you for making our move such a positive experience. - Oz”

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Posted 1 month ago

Hi Ozzy, thank you so much for leaving the review! We'll make sure to pass your glowing feedback onto Greta right away.

Posted 1 month ago

“I used Freightlink for the first time today and requested the managed option for the generation of the GMR & PBN numbers. The process was smooth and the response from my customer service advisor Ankit was excellent - well worth the extra money if you're not confident or familiar with this process.”

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Posted 1 month ago

Hi there, thank you so much for leaving a review. We're thrilled to hear that you are satisfied with the service provided, and we'll pass on your feedback to Ankit right away!

Posted 1 month ago

“I was very impressed by the support that I received from Freightlink customer service. I was offered an excellent price for haulage and the whole process was made easily to understand and manage by the customer service Joseph Horan, I would definitely recommend for a very professional service.”

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Posted 1 month ago

Hi Gerard, thank you so much for your review! We're thrilled to hear that you are happy with the service provided, and we'll be sure to pass your feedback on to Joe right away.

Posted 1 month ago

“Jarmila was very helpful and professional. She helped me on a Saturday morning and made everything much easier. I really appreciate her support and kindness. Thank you, Jarmila!”

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Posted 1 month ago

Hi Alex, thank you so much for your review! We'll pass your feedback on to Jarmila right away.

Posted 1 month ago

“Love Freightlink, Ankit from their customs team has helped me twice now and is knowledgeable, patient and efficient.”

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Posted 1 month ago

Hello Benjamin, thank you so much for your review! We'll make sure to pass your feedback on to Ankit right away!

Posted 1 month ago

“Excellent service very quick and very easy”

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Posted 1 month ago

“Very good service thank you”

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Posted 1 month ago

Hi there, thank you so much for your review!

Posted 1 month ago

“Very helpful”

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Posted 1 month ago

HI there, thank you so much for your review!

Posted 1 month ago

“Everything was great, fast and professional, even though I made a mistake when booking, after one phone call to the office they quickly fixed it.”

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Posted 2 months ago

Hi Pavel, thank you so much for your review! We're thrilled to hear that our team was able to resolve the issue so fast and efficiently.

Posted 2 months ago

“Amazing work”

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Posted 2 months ago

Hi Lee, thank you so much for your review!

Posted 2 months ago

“Like to say thank you very much to the team he really helped me out Lucas and I’m Daniel and the rest of the team absolute superb got me over a big problem really appreciate you guys definitely use again”

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Posted 2 months ago

Hi Seamus, thank you so much for your review! We'll make sure Lukasz and Daniela will receive your feedback right away.

Posted 2 months ago

“Il servizio clienti è stato molto veloce nel rispondere alle richieste via mail, a volte non perfettamente chiari nelle risposte ma probabilmente dovuto alla differenza di lingua. Anche dopo l'esperienza di viaggio sono stati reattivi ed efficienti nel risolvere alcuni problemi nel trovare le fatture dall'account personale. Nel complesso posso dire minima spesa per fare dei documenti complessi ma necessari. Consiglio”

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Posted 2 months ago

Ciao Roberto, grazie mille per la tua recensione! Siamo davvero felici di esserti stati d'aiuto con i tuoi documenti di viaggio e con l'assistenza post-esperienza.

Posted 2 months ago

“Thank you Joseph for your help with our booking. It made the procedure of securing the booking much easier and a great relief.”

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Posted 2 months ago

Hi Lynne, thank you so much for leaving a review. We'll make sure Joe received your positive feedback right away!

Posted 2 months ago

“Great service, perfect help!”

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Posted 2 months ago

Hi Charles, thank you so much for your review!

Posted 2 months ago

“Always helpful, Daniela”

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Posted 2 months ago

Hi Gabor, thank you so much for your review! We'll let Daniela know about your feedback right away.

Posted 2 months ago

“alwayes giving help and the wright information”

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Posted 2 months ago

Hi there, thank you so much for your review!

Posted 2 months ago

“I had a problem with my booking and Yash resolved it immediately. The speed of response was impressive. Very professional and pleasant to deal with.”

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Posted 2 months ago

Hi Manuel, thank you for your review! We're thrilled to hear that Yash resolved your problem in such an efficient way, and we'll be sure to pass your feedback on to him right away.

Posted 2 months ago

“Brilliant service . thankyou Paula”

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Posted 2 months ago

Hi there, thank you so much for your review!

Posted 2 months ago

“Excellent service Yash was very efficient and made it so simple. Thank you.”

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Posted 2 months ago

Hello there, thank you so much for your review!

Posted 2 months ago

Freightlink is rated 4.8 based on 3,254 reviews