Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,943 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greta was great in assisting me with the completion of customs declarations 😊”

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Posted 2 months ago

Hi there, thank you for your review!

Posted 2 months ago

“Thank you Freightlink! Thank you Denisa Ifteme for your patience with my company, for the speed and dexterity with which you resolve my requests! Thank you for the clarity of the way you explain each situation to me in detail. Thank you”

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Posted 2 months ago

Hello Paul, thank you for your review! We’re pleased to hear that Denisa was able to help with patience and clarity.

Posted 2 months ago

“Helped me right out with my port pass Got it sorted for me and explained how I should do it next time round”

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Posted 2 months ago

Hello there, thank you for your review! We're glad to hear that our team was helpful.

Posted 2 months ago

“Greta ! a wonderful person, very helpful. Solves problems meticulously, thank you”

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Posted 2 months ago

Hi, it's great to hear that Greta was so helpful and meticulous in solving your problems.

Posted 2 months ago

“Jarmila ! a wonderful person, very helpful”

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Posted 2 months ago

Hi Aleksandra, thank you so much for your review!

Posted 2 months ago

“Thanks Freightlink Thanks Daniela Braga for the speed and patience with which you resolve my requests”

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Posted 2 months ago

Hello Paul, thank you for your kind words.

Posted 2 months ago

“She was super quick at responding and sorting and dealt with it very efficiently. Extremely helpful and I am very grateful for that!”

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Posted 2 months ago

Hi there, thank you so mucgh for your review! We're thrilled to hear that our team member was helpful and efficient.

Posted 2 months ago

“Thank you Freightlink. Thank you very much Patrick Stefanescu, I congratulate you for the patience, precision and speed with which you always solve my requests!”

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Posted 2 months ago

Hello Paul, thanks.

Posted 2 months ago

“Katie has been amazing at helping me out, given that I'd only made half the booking I needed!! She was super quick at responding and sorting and dealt with it very efficiently. Extremely helpful and I am very grateful for that!”

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Posted 2 months ago

Hi Kirsten, thank you so much for your review. We're thrilled to hear that Katie helped make the booking process efficient and trouble free for you!

Posted 2 months ago

“Yash Sharma was extremely helpful with my queries and kept me updated throughout, thank you.”

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Posted 2 months ago

Hello Hayley, thank you so miuch for your review! We're happy to hear that we were able to help.

Posted 2 months ago

“As a total amateur as I’m only shipping an empty show truck I am glad of the quick response to any questions”

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Posted 2 months ago

Hello Mark, thank you so much for leaving a review. We're happy to hear that we were able to help quickly!

Posted 2 months ago

“Joseph has been a pleasure to correspond with; navigating us through self-freight bookings for the first time.”

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Posted 2 months ago

Hi Anya, thank you for your review! We're happy to hear that your experience with us was a positive one and we'll make sure Joseph knows about your feedback.

Posted 2 months ago

“Swift response to email excellent”

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Posted 3 months ago

Hi Kieran, thank you so much for your review!

Posted 2 months ago

“A great experience great staff very prompt excellent communication ! I highly recommend”

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Posted 3 months ago

Hello there, thank you so much for your feedback! We're thrilled to hear that our team was helpful.

Posted 3 months ago

“Thanks Freightlink Thanks Daniela Braga”

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Posted 3 months ago

Hi Paul, thank you so much for your review!

Posted 3 months ago

“Ok Ok Ok Ok”

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Posted 3 months ago

Hello Oancea, thank you for your enthusiastic review!

Posted 2 months ago

“Impeccable customer service everytime”

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Posted 3 months ago

HI there, thank you so much for your review!

Posted 3 months ago

“Excellent service, helped me massively for a novice. HIGHLY recommend”

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Posted 3 months ago

Hi Richard, thank you so much for your positive feedback!

Posted 3 months ago

“This review is based on my experience.. I would like to thank Katie from Freightlink for her amazing support. she is an asset to the team and makes the whole process easy and i'd like to say Thank You.”

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Posted 3 months ago

Hi AJ, thank you so much for your review, we'll make sure to pass on your positive feedback to Katie right away!

Posted 3 months ago

“Great customer service”

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Posted 3 months ago

Hello Kevon, thank you for your review!

Posted 3 months ago

Freightlink is rated 4.8 based on 2,943 reviews