Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,109 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Job with customs”

Helpful Report

Posted 3 months ago

Hi Selimus, thank you so much for your review!

Posted 3 months ago

“We’ve been using Freightlink for our ferry bookings and our experience has been consistently excellent. The process is straightforward, pricing is competitive, and their team is always responsive and helpful when we need to make changes or secure bookings at short notice. Their reliability gives us confidence when planning routes, especially when timings are tight. A solid and dependable service we’re happy to continue using.”

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Posted 3 months ago

Thank you for the 5-star review! We’re glad our team has been able to give you confidence in your planning. We look forward to supporting your future journeys!

Posted 3 months ago

“I would like to offer my sincere thanks and high praise to the Freightlink customer agent, Jarmila, who handled all of my recent travel arrangements, including the Eurotunnel, Fréjus Tunnel, and ferry bookings. From start to finish, she was extremely professional, knowledgeable, and consistently helpful. Despite numerous changes and amendments on my side, she handled everything with patience, efficiency, and a positive attitude. She truly went above and beyond to ensure the entire booking process was as smooth and stress-free as possible, keeping everything well-coordinated and clearly communicated at every stage. Her dedication to excellent customer service and attention to detail made a potentially complex process feel effortless. She is a real credit to Freightlink, and I would not hesitate to recommend both her and the company to anyone requiring reliable and professional freight travel support.”

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Posted 3 months ago

Hi Jonny, thank you so much for the glowing review! We are thrilled to hear that Jarmila provided such professional and dedicated support for your recent trip.

Posted 3 months ago

“Brilliant, I couldn't have done this without their help, very helpful and instant replies to e-mail questions Dave”

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Posted 3 months ago

Hi Dave, thank you so much for your feedback! We'll pass it on to our amazing team right away.

Posted 3 months ago

“Amazing staff who can’t do enough to make sure your journey is as smooth as possible. Always on the end of the phone or email, they made my trip so easy to forecast and deliver.”

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Posted 3 months ago

Hi James, thank you so much for your feedback! We'll make sure to pass it on to our amazing team asap.

Posted 3 months ago

“promptitudine!!!”

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Posted 3 months ago

Îți mulțumesc pentru comentariile amabile, Gabriela.

Posted 3 months ago

“Excellent support by Jana Marcukova. Very professional communication and fast reaction on a booking change request as well as RFQ.”

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Posted 3 months ago

Thanks for your feedback. We’re pleased to hear that Jana provided excellent support and a quick response. Have a great day.

Posted 3 months ago

“I have been dealing with Jarmilla and cannot fault them . They have been very responsive and helpful.”

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Posted 3 months ago

Hi Emma, thank you so much for your review! We will let Jarmilla and the team about your positive feedback right away.

Posted 3 months ago

“best infos”

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Posted 3 months ago

Hi Daniel, thanks for your feedback!

Posted 3 months ago

“Katie Gaskell is lovely very helpful and polite”

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Posted 3 months ago

Hi Jessica, thank you so much for your feedback!

Posted 3 months ago

“Customer service rep Mohamed Mouyahada was very helpful, guiding me through booking process. Good service”

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Posted 3 months ago

hello there, thank you so much for your review! We will make sure to pass your feedbak on to Mohamed asap.

Posted 3 months ago

“The process is very well organized, easy and fast,Real-time assistance if needed, I recommend.”

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Posted 3 months ago

Hi Aleksandar, thank you so much for your positive feedback!

Posted 3 months ago

“Perfect job”

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Posted 3 months ago

Hi David, thank you so much for your review!

Posted 3 months ago

“good service, friendly staff and professional approach”

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Posted 3 months ago

Thanks for your kind comments, Aleksandra. Have a great day.

Posted 3 months ago

“Great customer service from Julia.”

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Posted 3 months ago

Thank you for your kind words about Julia. We’ll be sure to pass your comment to her. Have a nice day.

Posted 3 months ago

“The whole process was easy from booking to them also providing the necessary paperwork to travel. Excellent service.”

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Posted 3 months ago

“Super helpful service, a real pleasure to deal with. I couldn't do this without them. They go the extra nautical mile for us.”

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Posted 3 months ago

Hi Colleen, thank you so much for your positive feedback! We'll make sure to pass on your comments to our team right away.

Posted 3 months ago

“I have always found Freightlink to be easy to use for bookings Customer support staff are always as helpful as they can be”

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Posted 4 months ago

Hi Karen, thank you so much for your feedback! We're pleased to hear that you find our system easy to use and our staff helpful!

Posted 4 months ago

“Excellent Service”

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Posted 4 months ago

Hello there, thank you so much for your feedback!

Posted 4 months ago

“Quick response and feedback :)”

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Posted 4 months ago

Hi there, thank you for your feedback!

Posted 4 months ago

Freightlink is rated 4.8 based on 3,109 reviews