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ForwardVia Reviews

4.8 Rating 1,024 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

4.8

Based on 1,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

ForwardVia 5 star review on 17th September 2023

ForwardVia 5 star review on 5th March 2023

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 18th April 2022

ForwardVia 5 star review on 22nd June 2021

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a user from China and have been using this platform for half a year. I am very satisfied overall. I hope you can expand your business to other countries in Europe, where there are products I need. Also, I hope you can be more careful when packing my items for shipping, especially for delicate items like fishing rods. Good luck to you!”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for submitting this review and for your positive comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Please don't hesitate to get back in touch if you should require any further assistance with anything else :)

Posted 1 year ago

“This is an excellent service. They are responsive and helpful. Goods arrive in pristine condition and timely.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, its great to hear you are happy with the way your goods have been repacked.

Posted 1 year ago

“I was trying to find a way to send perfume made in the UK to a friend in the EU, and no couriers seemed to offer a service to the public for transporting 'hazardous' goods - at least not at a reasonable cost. Found this company randomly through internet search, was a bit sceptical in a "will they actually be any good?" kind of way but the reviews seemed positive. Well I have to say that yes, they are good - they exceeded all expectations by being fast to reply to messages and requests, and once payments were made at the various steps of the journey (one payment to cover re-packaging and courier surcharge, and then a second payment to cover the actual postage cost) they were quick to action them. My friend received their parcel and said it was packaged "like Fort Knox", and the bottles inside were safe and sound. Forwardvia's fees are a bargain, and I'm really happy they were able to take care of all the faff relating to packaging things up for 'hazardous' transport. I will definitely think of these folks first if I ever need to send anything 'hazardous' into the EU again.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking the time to leave us a review. We really appreciate it! It's great to hear your perfume arrived safely to your friend. We look forward to offering you our service again in the future :)

Posted 1 year ago

“I recently used ForwardVia for the first time. I ended up returning my item, and they took care of it quickly and efficiently. I will definitely be using them again in the future.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback. Even though your item was returned and not shipped, we really appreciate you taking the time to leave us a review. We look forward to offering our service again to you in the future.

Posted 1 year ago

“Used this service multiple times now and we are pretty pleased. Never had an issue, only feel the postage rates are a little steep. The customer service was good too. Fast to respond to any queries.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for submitting this review and for your positive comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Regards from the FV Team!

Posted 1 year ago

“Loved this service!! I will definitely be using it again in the future! So easy!”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia :)

Posted 1 year ago

“Polecam. Wszystko dotarło.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)

Posted 1 year ago

“Always fast and reliable.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, it's great to hear of your positive experience with Forwardvia. We appreciate your continued support.

Posted 1 year ago

“Very grateful for your service. Thank You.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“Good and trustable service.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 1 year ago

“Want an shipper who is reliable and quick? Take Forwardvia. This is my partner in the UK for my purchases from seller who don't want to ship out of the UK. Forwardvia is reliable and has fair rates. Repacking is ok and if you have a question they react fast. Signing up is very easy.”

Helpful Report

(Southampton) - Posted 1 year ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 1 year ago

“Reliable and efficient freight forwarder. Flexible with changing requirements. Very secure packing!!”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with ForwardVia!

Posted 1 year ago

“My first time to use ForwardVia. Service was excellent and delivery very efficient. Also keep me informed of the whereabouts of my item during the delivery. Would use the again. Thank you.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 1 year ago

“The service was very good, I was kept informed of every step and provided with a tracking number for my delivery.”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for taking the time to leave us feedback. It's great to hear you're happy with our service :)

Posted 1 year ago

“Provides reliable, fast and fair forwarding services”

Helpful Report

(Southampton) - Posted 1 year ago

Many thanks for leaving us a review. We really appreciate your continued support and look forward to providing our service to you again in the future :)

Posted 1 year ago

“Completely painless experience--everything happened so smoothly, so transparently, and so quickly. Thank you!!”

Helpful Report

(Southampton) - Posted 1 year ago

Thank you for your feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 1 year ago

“Perfect service and perfect work. As always with ForwardVia.”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, we're pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 1 year ago

“Bought game cd and pc wires. All went smooth and good.”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!

Posted 1 year ago

“Easy going.”

Helpful Report

Posted 1 year ago

Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)

Posted 1 year ago

“The parcel arrived safely thank you for that but it's crazy that a thin layer of bubble wrap cost the same price as one of the items I brought. Overall i satisfied with Forwardvia”

Helpful Report

Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia :)

Posted 1 year ago

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ForwardVia is rated 4.8 based on 1,024 reviews