Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,394 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1606

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered 2 days late for funeral but it was a pretty bouquet”

Helpful Report

(F For Flower) - Posted 1 year ago

“bouquet was excellent, but missed the card. It was a pitty”

Helpful Report

(Into The Meadow) - Posted 1 year ago

“Very good service.”

Helpful Report

(A&M Glendale Florist) - Posted 1 year ago

“Quick and easy to order some delicious treats as a birthday present. The prices are a bit high but I guess youre paying for convenience. Would have been nice if the cakes I ordered had been labeled and individually wrapped so that you know what each one is and so that they would stay fresh longer.”

Helpful Report

(Positive Bakes) - Posted 1 year ago

“Great choice and clear info on price points and delivery availability. Flowers were delivered on the date requested, but I wasn't informed that the delivery was successful until the following day, so only advice would be to please confirm to customers more promptly that a delivery has been made and perhaps attach a photo so senders don't worry. But otherwise service was good.”

Helpful Report

(Flower Station) - Posted 1 year ago

“Great and quick service”

Helpful Report

(Eugenia's Flowers) - Posted 1 year ago

“A lot of flowers to choose from since there is a lot of partner florist.”

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(Blooms By Cag) - Posted 1 year ago

“fast service, easy and convenient”

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(Secret Garden Rose) - Posted 1 year ago

“Communication was clear, even when logistical issues came up outside of Floom's control. Item was delivered well.”

Helpful Report

(Positive Bakes) - Posted 1 year ago

“I was told the arrangement is beautiful but was disappointed because it arrived a day late and one of the roses was broken off.”

Helpful Report

(Gardenia Of London) - Posted 1 year ago

“Great variety to choose from and good options for quick delivery”

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(Gardenia Of London) - Posted 1 year ago

“The end product was beautiful...only feedback...all 3 orders (wreaths) to different locations were a day or more, late...”

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(Floom Wreaths) - Posted 1 year ago

“The flowers were lovely. The customer service was perfect. Delivery we had a bit of a hiccup and they did not get delivered on the day that I requested but they were delivered the next day.”

Helpful Report

(Elsie Mayflower) - Posted 1 year ago

“Arrived on time, but appears the gift note was not included.”

Helpful Report

(Sloane Home) - Posted 1 year ago

“I am really happy with my order except it was delivered a day early which would’ve been okay but I wanted the flowers delivered on my friends birthday.”

Helpful Report

(Nigella SF) - Posted 1 year ago

“Not quite like the picture a little disappointing as to what I paid but still very nice”

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(Lilac And Bloom) - Posted 1 year ago

“Floom has an excellent selection. I love that it’s local shops. My order did arrive a little later than the window given, but they were very proactive in providing information. The flowers were really lovely”

Helpful Report

(Noble Garden Florist Weho) - Posted 1 year ago

“Great Flowers - Lazy Delivery”

Helpful Report

(BloomsyBox) - Posted 1 year ago

“Was an easy experience”

Helpful Report

(Rose & Mary) - Posted 1 year ago

“Connection was slow, delivery date changed part way through order. Flowers in pictiure looked like there were dark pink orchids but they were not in the delivered bunch so bunch was not as colorful as I hoped.”

Helpful Report

(PM Flowers) - Posted 1 year ago

Floom is rated 4.4 based on 21,394 reviews