Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,395 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,395 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1606

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All fine except delivery was a little late in the day”

Helpful Report

(Daily Flowers) - Posted 1 year ago

“quick and easy service to use”

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(Pot Pourri Flowers) - Posted 1 year ago

“Great selection of arrangements, something for all budgets.”

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(PM Flowers) - Posted 1 year ago

“it was good, really good in fact”

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(Nigella SF) - Posted 1 year ago

“The flowers were very pretty but were delivered a day early, which wasn't ideal as it was meant to be a birthday surprise. But customer service was very responsive and professional.”

Helpful Report

(Heather Floral) - Posted 1 year ago

“when taking the orchid out from the wrapping, a flower dropped.”

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(Orchidya) - Posted 1 year ago

“Lovely flowers”

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(Love And Blooms) - Posted 1 year ago

“I did not receive an email confirmation the day the delivery was made which was disappointing. I had to get online the following day to find out about the delivery of my order.”

Helpful Report

(Rachel Cho Floral Design) - Posted 1 year ago

“Great selection of bouquets, mostly from local flower shops. Well-designed site, though search based on delivery date doesn't always display accurately. Overall excellent.”

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(The Flower Shop Of Chicago) - Posted 1 year ago

“Pretty flowers and relatively-on-time delivery.”

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(Showcase Flowers) - Posted 1 year ago

“I always known what I am getting when I use this service If there needs to be change during the order contact is always made Very professional good service 4 stars and not 5, only due to the costs but always happy and my go to every month or so. Happy customer :)”

Helpful Report

(PM Flowers) - Posted 1 year ago

“I chose a bouquet about 4 days before the delivery date, but the day before I had a phone call to say that there were not going to be enough of the particular pink roses and something else would have to be substituted. This was slightly annoying as I might have chosen a different bouquet had I known. However the delivered bouquet looked very nice and was much appreciated by the recipient .”

Helpful Report

(PM Flowers) - Posted 2 years ago

“Floom initially made an error, saying the delivery was made several weeks before it was scheduled. Issue was corrected.”

Helpful Report

(Orchid Republic) - Posted 2 years ago

“Very easy process, delivered promptly, lovely flowers - only qualm was the flowers didn't come with the note I'd asked for.”

Helpful Report

(Doolittles Of Covent Garden) - Posted 2 years ago

“Good service, and a beautiful bouquet”

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(Central Flowers Walthamstow) - Posted 2 years ago

“I needed same day flowers and Floom delivered!”

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(Nigella SF) - Posted 2 years ago

“The bouquet you see on the picture is not necessarily what you are getting, please be aware of it. That was not clear to me and I end up getting something similar, but different. They are a little pricey, deff could find something cheaper, but their service is quick, efficient, reliable and the card was lovely written. Sure seems like they care for the project.”

Helpful Report

(Bloom Gallery Flowers) - Posted 2 years ago

“The flowers were arranged beautifully.”

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(Botanique Workshop) - Posted 2 years ago

“The flowers was not as great as planned. For the price, I expected more But She liked it”

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(BloomsyBox) - Posted 2 years ago

“It was a good service!”

Helpful Report

(THE FLOW) - Posted 2 years ago

Floom is rated 4.4 based on 21,395 reviews