Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,462 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,462 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 12th October 2025

1607

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt, great options, nation wide”

Helpful Report

(Wood And Wine) - Posted 1 year ago

“All went well Packaging great Flowers natural”

Helpful Report

(Bouquets Flower Shop) - Posted 1 year ago

“I have a very good experience with Foolm. Has used it a lot! Maybe it would be nice to get a message when the request of delivery time doesn’t wirk. I have requested morning delivery when I know the person will be away the rest of the day. Otherwise good an reliable service. Kind regards Anna-Karin”

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(Rose & Mary) - Posted 1 year ago

“Website is clear and the order was good”

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(F For Flower) - Posted 1 year ago

“Great delivery. Even though flowers were different color than photo, arrangement was lovely and fresh.”

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(F For Flower) - Posted 1 year ago

“Even though neither of the things I purchased were able to be delivered due to delivery issues on this order the Floom team did try to resolve the issue and were in quick communication with me to notify me of the problem. Despite this order not going through have had several orders previously which arrived as expected and were excellent quality.”

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(Blossom And Thread London) - Posted 1 year ago

“Great servie”

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(PM Flowers) - Posted 1 year ago

“Easy to order fast delivery, good quality flowers!”

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(Clapham Flowers) - Posted 1 year ago

“Very easy to navigate the website, and the flowers received were just as beautiful as the picture. Is there any way to reach out to the florist to ask a question?”

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(My Blooming Business) - Posted 1 year ago

“The birthday lady was very happy with the flowers received.”

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(Daily Flowers) - Posted 1 year ago

“My granddaughter was delighted and the flowers came just in the right time. Thank you”

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(Bimba) - Posted 1 year ago

“Quick and easy and the flowers arrived on time. It would be beneficial if Floom provided customers with a photo of the arrangement upon or before delivery.”

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(Gardenia Of London) - Posted 1 year ago

“Flowers arrived in good condition and as described. Receiver much appreciated.”

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(The Nunhead Gardener) - Posted 1 year ago

“I really like the service but sometimes I find it a bit difficult to filter by the exact day I want to send my flowers”

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(7 Garden Florist) - Posted 1 year ago

“Floor was great. The flowers were gorgeous. Sadly a number of the blooms were broken in transit”

Helpful Report

(Botanique Workshop) - Posted 1 year ago

“Easy to use. Pricy but a good selection of flowers. Flowers delivered on time, though leaked a lot outside my door and the arrangement had come apart somewhat. Unexpected fees added at the end, but otherwise an okay experience.”

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(SAHOLA Flower Fashion Boutique) - Posted 1 year ago

“Flowers weren't as good as I had hoped or expected for the price paid. Also no flower food provided.The tracking feature is very limited and not good enough in 2024.”

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(F For Flower) - Posted 1 year ago

“They delivered a different item but appreciate the commitment to get the delivery done on valentine's. Only ordered from them since website promised same day delivery. Even though different bouqet arrived it did arrive same day which I think is acceptable on such a busy day.”

Helpful Report

(Botanique Workshop) - Posted 1 year ago

“It seemed that the colour of the selected flowers did not fully match what I've seen in the picture...”

Helpful Report

(The Flower Shop Of Chicago) - Posted 1 year ago

“Flowers were delivered on time and well packaged.”

Helpful Report

(F For Flower) - Posted 1 year ago

Floom is rated 4.4 based on 21,462 reviews