Floom Reviews

Name: Floom
Rating: 4.37

4.4 Rating 21,272 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1599

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love being able to use local florists. Floom makes it very easy to send flowers internationally! Only dropped a star because the arrangement wasn't as full as in the photo. I understand the picture can't match but it was a little sparse compared to the photo. Less greenery and no babies breath.”

Helpful Report

(PM Flowers) - Posted 10 months ago

“I love all the local businesses that I can support via Floom!”

Helpful Report

(Yasmine Florist) - Posted 11 months ago

“From the sender's point of view, the flowers were easy to book and arrived as expected. Thank you”

Helpful Report

(Bimba) - Posted 11 months ago

“I have yet to see a bouquet in person, but my mother-in-law who lives overseas is always very complimentary. She says the flowers are consistently lovely, and they have been delivered on time with every order.”

Helpful Report

(Gardenia Of London) - Posted 11 months ago

“prompt, great options, nation wide”

Helpful Report

(Wood And Wine) - Posted 11 months ago

“All went well Packaging great Flowers natural”

Helpful Report

(Bouquets Flower Shop) - Posted 11 months ago

“I have a very good experience with Foolm. Has used it a lot! Maybe it would be nice to get a message when the request of delivery time doesn’t wirk. I have requested morning delivery when I know the person will be away the rest of the day. Otherwise good an reliable service. Kind regards Anna-Karin”

Helpful Report

(Rose & Mary) - Posted 11 months ago

“Website is clear and the order was good”

Helpful Report

(F For Flower) - Posted 11 months ago

“Great delivery. Even though flowers were different color than photo, arrangement was lovely and fresh.”

Helpful Report

(F For Flower) - Posted 1 year ago

“Even though neither of the things I purchased were able to be delivered due to delivery issues on this order the Floom team did try to resolve the issue and were in quick communication with me to notify me of the problem. Despite this order not going through have had several orders previously which arrived as expected and were excellent quality.”

Helpful Report

(Blossom And Thread London) - Posted 1 year ago

“Great servie”

Helpful Report

(PM Flowers) - Posted 1 year ago

“Easy to order fast delivery, good quality flowers!”

Helpful Report

(Clapham Flowers) - Posted 1 year ago

“Very easy to navigate the website, and the flowers received were just as beautiful as the picture. Is there any way to reach out to the florist to ask a question?”

Helpful Report

(My Blooming Business) - Posted 1 year ago

“The birthday lady was very happy with the flowers received.”

Helpful Report

(Daily Flowers) - Posted 1 year ago

“My granddaughter was delighted and the flowers came just in the right time. Thank you”

Helpful Report

(Bimba) - Posted 1 year ago

“Quick and easy and the flowers arrived on time. It would be beneficial if Floom provided customers with a photo of the arrangement upon or before delivery.”

Helpful Report

(Gardenia Of London) - Posted 1 year ago

“Flowers arrived in good condition and as described. Receiver much appreciated.”

Helpful Report

(The Nunhead Gardener) - Posted 1 year ago

“I really like the service but sometimes I find it a bit difficult to filter by the exact day I want to send my flowers”

Helpful Report

(7 Garden Florist) - Posted 1 year ago

“Floor was great. The flowers were gorgeous. Sadly a number of the blooms were broken in transit”

Helpful Report

(Botanique Workshop) - Posted 1 year ago

“Easy to use. Pricy but a good selection of flowers. Flowers delivered on time, though leaked a lot outside my door and the arrangement had come apart somewhat. Unexpected fees added at the end, but otherwise an okay experience.”

Helpful Report

(SAHOLA Flower Fashion Boutique) - Posted 1 year ago

Floom is rated 4.4 based on 21,272 reviews