Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,395 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,395 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1606

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers!”

Helpful Report

(Solim Flower) - Posted 7 months ago

“The flowers are wonderful, indeed. I'd be glad to use the voucher that was offered on the site - I missed the opportunity of choosing a box of chocolate or alike to my bouquet.”

Helpful Report

(Flowers On The Hill) - Posted 7 months ago

“Very happy with the Flowers but i askedfor next day delivery and it was 3 days later 2 would have been ok that being the birthday , i will order sooner in the future thx Duncan.”

Helpful Report

(PM Flowers) - Posted 7 months ago

“The bouquet was beautiful although delivered out of the agreed slot.”

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(Rita Marfo Flowers) - Posted 8 months ago

“Quick turnaround after ordering, &lovely selection of options within my time frame.”

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(7 Garden Florist) - Posted 9 months ago

“Beautiful flowers!”

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(Blossom Flower Shop) - Posted 9 months ago

“Lovely flowers, great delivery!”

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(Longacres Garden Centre) - Posted 9 months ago

“I ordered happiness from Floom a couple times but once I had trouble with the delivery & my love wasn't happy with it. Also they said the order was delivered but it wasn't. By the way, it was resolved & I got the money back. I'll try to order again & I hope I don't have this issue again. I'll keep you posted guys”

Helpful Report

(Poppy's Florist) - Posted 9 months ago

“Easy choices and seamless transaction”

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(Verdure Floral Design) - Posted 10 months ago

“Fast and easy process.”

Helpful Report

(PM Flowers) - Posted 10 months ago

“beautiful flowers. somewhat overpriced”

Helpful Report

(BLOMST Los Angeles) - Posted 11 months ago

“Great flowers and delivery experience. They delivered within the arranged time and went to the neighbour as instructed. Thank you”

Helpful Report

(Cora Louise) - Posted 11 months ago

“Excellent service, thank you very much”

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(Orchidya) - Posted 11 months ago

“Easy to use, good variety”

Helpful Report

(Botanique Workshop) - Posted 11 months ago

“Overal experience is good, service is within expectations and delivery mostly on time. However the price is usually quite high. also the fact you cannot search for flowers/bouquet of flowers under”

Helpful Report

(F For Flower) - Posted 11 months ago

“Sent these to my daughter to cheer her up And they were beautiful and exceptional value. Would definitely use you again. Thank you”

Helpful Report

(Verdure Floral Design) - Posted 11 months ago

“Excellent selection of flowers and great flexibility with delivery times”

Helpful Report

(Bimba) - Posted 11 months ago

“it is good”

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(My Blooming Business) - Posted 1 year ago

“The flowers and presentation were lovely, and excellent options available. Only issue was that the colour scheme was nothing like shown in the picture. I appreciate that the exact same flowers might not be available on the day, but I feel like it was so different that it changed the sentiment in gifting the flowers.”

Helpful Report

(Gardenia Of London) - Posted 1 year ago

“Nice flowers, arrived on time”

Helpful Report

(Botanique Workshop) - Posted 1 year ago

Floom is rated 4.4 based on 21,395 reviews