Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,462 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,462 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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Floom 5 star review on 12th October 2025

1607

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good experience”

Helpful Report

(Ameera London) - Posted 7 months ago

“I live in oman and I always use the website to send flowers to my daughter in UK . Easy to order and a range of prices. Always delivers as agreed time”

Helpful Report

(Verdure Floral Design) - Posted 8 months ago

“Flowers delivered are of a high quality, delivered bit later in the day (mid day) would of preferred early morning as valentine's day but understand was busy day, Asked to be left in safe place (out of sight) but was left on front door in full veiw luckily still there I arrived home from work”

Helpful Report

(Love And Blooms) - Posted 8 months ago

“Good order delivered next day late afternoon”

Helpful Report

(Monstera Floral Design) - Posted 8 months ago

“Really beautiful flowers. Somewhat chaotic delivery, but all resolved swiftly.”

Helpful Report

(Windmill Flowers) - Posted 8 months ago

“Beautifully flowets”

Helpful Report

(Eleanors Florist) - Posted 8 months ago

“I'm a big fan of Floom. Great choice of florists and same day delivery if you need it. This time I was disappointed as I went to see the recipient the next day and the colour scheme I'd selected (all green and white named "elegance" in the bouquet description) was not followed and the effect was much less beautiful in execution than it had been in the photo I'd picked.”

Helpful Report

(Daily Flowers) - Posted 9 months ago

“Beautiful flowers!”

Helpful Report

(Solim Flower) - Posted 9 months ago

“The flowers are wonderful, indeed. I'd be glad to use the voucher that was offered on the site - I missed the opportunity of choosing a box of chocolate or alike to my bouquet.”

Helpful Report

(Flowers On The Hill) - Posted 9 months ago

“Very happy with the Flowers but i askedfor next day delivery and it was 3 days later 2 would have been ok that being the birthday , i will order sooner in the future thx Duncan.”

Helpful Report

(PM Flowers) - Posted 9 months ago

“The bouquet was beautiful although delivered out of the agreed slot.”

Helpful Report

(Rita Marfo Flowers) - Posted 10 months ago

“Quick turnaround after ordering, &lovely selection of options within my time frame.”

Helpful Report

(7 Garden Florist) - Posted 11 months ago

“Beautiful flowers!”

Helpful Report

(Blossom Flower Shop) - Posted 11 months ago

“Lovely flowers, great delivery!”

Helpful Report

(Longacres Garden Centre) - Posted 11 months ago

“I ordered happiness from Floom a couple times but once I had trouble with the delivery & my love wasn't happy with it. Also they said the order was delivered but it wasn't. By the way, it was resolved & I got the money back. I'll try to order again & I hope I don't have this issue again. I'll keep you posted guys”

Helpful Report

(Poppy's Florist) - Posted 11 months ago

“Easy choices and seamless transaction”

Helpful Report

(Verdure Floral Design) - Posted 1 year ago

“Fast and easy process.”

Helpful Report

(PM Flowers) - Posted 1 year ago

“beautiful flowers. somewhat overpriced”

Helpful Report

(BLOMST Los Angeles) - Posted 1 year ago

“Great flowers and delivery experience. They delivered within the arranged time and went to the neighbour as instructed. Thank you”

Helpful Report

(Cora Louise) - Posted 1 year ago

“Excellent service, thank you very much”

Helpful Report

(Orchidya) - Posted 1 year ago

Floom is rated 4.4 based on 21,462 reviews