Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,395 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,395 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1606

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were delivered on time and where received in good condition”

Helpful Report

(Flowers Unlimited) - Posted 2 years ago

“I loved receiving my flowers on our wedding anniversary and they lasted a good 10 days!”

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(Rita Marfo Flowers) - Posted 2 years ago

“friend very delighted with her flowers, looked after by neighbour until she arrive home”

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(East Dulwich Flowers) - Posted 2 years ago

“Great the you deliver on a Sunday, but pricy for the end product.”

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(Lynne Floral Art) - Posted 2 years ago

“Wonderful experience with delivery that is right on time and the flowers arrived in excellent condition.”

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(Saints Flowers) - Posted 2 years ago

“Great service but very expensive”

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(Urban Botanica SF) - Posted 2 years ago

“Great service, the delivery was on time and I understand the flowers were beautiful. It would just have been nice if I could have used either of my options for discount :)”

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(The Nunhead Gardener) - Posted 2 years ago

“Flowers went to the wrong address but I think the layout there is quite confusing. Luckily the address contacted my friend and she got them. Roses were beautiful and scented which was what I wanted.”

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(Big Bang Flowers) - Posted 2 years ago

“Beautiful flowers, delivery is always punctual. highly reccomend”

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(Bloomsbury Flowers) - Posted 2 years ago

“The flowers were gorgeous - however they were alot brighter in person than on the picture. The recipient loved them though.”

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(Clapham Flowers) - Posted 2 years ago

“Stunning plant and beautiful pot!”

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(Orchidya) - Posted 2 years ago

“Easy site to navigate, great choice of products - the hamper I ordered was full of lovely stuff and much appreciated as an 18th birthday gift!”

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(Harding Gomez) - Posted 2 years ago

“The product arrived on the same day - as advertised. The recipient enjoyed the product.”

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(Daily Flowers) - Posted 2 years ago

“I ordered flowers for my fiancée as a surprise. Despite my being in Bogotá and her being in London, the whole process was smooth and easy”

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(Bimba) - Posted 2 years ago

“i still havent heard back from the friend on whether she received it, but it seems like the service was fast and well monitored.”

Helpful Report

(Gardenia Of London) - Posted 2 years ago

“I live in California and wanted to send my friend in London a beautiful bouquet. I do appreciate how much my friend loved the flowers, she said they were absolutely gorgeous. I do suggest a few things, especialyl since I made an international order. - Would appreciate an email or SMS text update of when the flowers actually delivered. - It appears my friend didn't receive the note that was supposed to go with the flowers, because she didn't know that the flowers were from me. It's a bit tacky for me to text her to see if "anything showed up" at her front door. - A picture taken of the flowers and sent to me would be appreciated. Thank you!”

Helpful Report

(Sun Florist) - Posted 2 years ago

“Very easy to use and a very good selection of flowers, haven't actually seen the bouquet myself though so hopefully lives up to expectations.”

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(Elsie Mayflower) - Posted 2 years ago

“Very good quality flowers delivered exactly when requested, and most gratefully received.”

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(Flùr Flowers) - Posted 2 years ago

“The person who received the flowers said the very were good.”

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(Yasmine Florist) - Posted 2 years ago

“Quality is good. Delivery is on time. Satifactory overall”

Helpful Report

(Starbright Floral Design) - Posted 2 years ago

Floom is rated 4.4 based on 21,395 reviews