Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,396 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 21,396 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1606

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience but I have not received email of delivery !”

Helpful Report

(Orchidya) - Posted 3 years ago

“Flowers were absolutely beautiful and included the exact Champagne we wanted to deliver. A little disappointed that they didn't arrive on the day expected. Recipient was thrilled.”

Helpful Report

(Pinks And Roses London) - Posted 3 years ago

“Easy to order, arrived same day and were fresh. Unable to use their first time ordering coupon. First time is first time. Shouldn’t matter if same day.”

Helpful Report

(Art Bloom) - Posted 3 years ago

“Lovely array of interesting, attractive blooms for our anniversary. The card I'd asked to accompany the gift was a little 'quirky' given it was hand written on a card so small that it took three of them to create the message.”

Helpful Report

(Clapham Flowers) - Posted 3 years ago

“Ordered the cosmo flowers because they were white or a pale blush and received bright hot pink instead. The bundle looks a little bare too.”

Helpful Report

(The Flower Shop Of Chicago) - Posted 3 years ago

“Flowers delivered on time!!!!”

Helpful Report

(Sunny Florists) - Posted 3 years ago

“Had a great shopping experience woth floom It was delivered on time and good packing with the pot”

Helpful Report

(Crushed Pearl) - Posted 3 years ago

“The order process was very easy. I would recommend having a better way to track the order and delivery. Other than that I enjoyed the user experience on your website.”

Helpful Report

(Abigail's Flowers) - Posted 3 years ago

“Fast delivery, good selection of flowers in Boston but less so to rural Ohio (not shocking) the flowers were pretty but not quite as large as the picture online which is also not surprising. Overall would recommend”

Helpful Report

(Sunny Florists) - Posted 3 years ago

“The flowers were lovely, just delivered on the wrong day.”

Helpful Report

(Windmill Flowers) - Posted 3 years ago

“Lovely flowers and I love supporting local businesses”

Helpful Report

(Rosebud Florist) - Posted 3 years ago

“Good options to choose from, even for same-day delivery.”

Helpful Report

(Eugenia's Flowers) - Posted 3 years ago

“Everything was great, smooth and easy. Just one thing, it would be great to indicate afterwards if the delivery has been delivered to the person or left at the reception etc. Thank you.”

Helpful Report

(Botanique Workshop) - Posted 3 years ago

“Such a quick and easy service, the same day delivery option is fantastic!”

Helpful Report

(F For Flower) - Posted 3 years ago

“The flowers were beautiful, however, they weren't exactly what I ordered. The Tulips I ordered weren't in stock and I got an email the morning of delivery saying they were being changed to roses of equal value. While the quality of the bouquet was good, a small hiccup in that their site allowed me to buy Tulips they didn't have.”

Helpful Report

(Floetica) - Posted 3 years ago

“Seemed fine.”

Helpful Report

(SAHOLA Flower Fashion Boutique) - Posted 3 years ago

“Doest come cheap, but last orchids lasted 2 months. This time it was less "grand" but OK I wish floom offered a membership with recurring weekly or monthly flowers delivery.”

Helpful Report

(PM Flowers) - Posted 3 years ago

“Had a nice experience with floom, recommend”

Helpful Report

(Petals In The Mist) - Posted 3 years ago

“The delivery window from 11 am to 6 pm is too broad. Otherwise flawless!”

Helpful Report

Posted 3 years ago

“While the quality of white roses in my bouquet was excellent, there was a discrepancy between the visual representation of the bouquet in the order (ar least 18, if not 24 roses) and the dozen that was delivered. Disappointing.”

Helpful Report

(The Flower Shop Of Chicago) - Posted 3 years ago

Floom is rated 4.4 based on 21,396 reviews