First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always on hand. All queries dealt with & handled appropriately. Down to earth employees”

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Posted 8 years ago

“This is our third time of using FVL, they always give us the best service and advice. They offer competitive prices plus usually price-match if they aren't the cheapest. Their after care service is also commendable. Would definitely recommend.”

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Posted 8 years ago

“Everything they said they would do they did. Keeping us informed at all times. The staff were very helpful.”

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Posted 8 years ago

“the staff are friendly and very helpfull and amazingly not pushy like most sales people”

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Posted 8 years ago

“Fast, efficient, no-hassle, great experience.... Would strongly recommend.”

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Posted 8 years ago

“GOOD , HELFUL CUSTOMER SERVICE”

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Posted 8 years ago

“Great customer service and competitive prices too”

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Posted 8 years ago

“Excellent service particularly in organising a hassle free return of the vehicle at the end of the lease. Also no surprise small print charges and particularly helpful staff.”

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Posted 8 years ago

“From my first initial contact with Peter till my final contact with Lauraine,could not fault the help and advice I received. First class from First Vehicle Leasing”

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Posted 8 years ago

“I recently took a personal contract hire car through FVL and the entire experience was smooth and faultless with excellent customer service. The Account Manager who helped with my application, John Hart, made things quick and easy, and was always in touch if he needed further information or to provide assistance if I needed. After delivery, Tony King in the Customer Relations Team has been very helpful with a couple of queries I had (as this was my first personal contract hire). They have both always been courteous and eager to help at any point with quick replies to emails. The car itself was also a fantastic deal (which was in stock and delivered quickly) and was perfect upon delivery on a pre-arranged delivery day. I will definitely use them again for any future car leasing!”

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Posted 8 years ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews