First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,521 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,521 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FVL made it very easy to sort out a lease car, they also came up with the best price for the lease compared to a dozen other leasing companies that I looked at. The process from start to finish has been exceptional and even although there were long delays with the car I was kept up to date at all times and expectations were given and met throughout the entire process. Many thanks”

Helpful Report

Posted 1 year ago

Hi Graham, Thanks for your kind remarks and taking the time to share them! thanks also for your patience and understanding during the delays along the way. Now you have your new car we hope you can get out and about, enjoying the car and the wonderful weather! FVL wishes you all the very best and happy motoring! The FVL Team

Posted 1 year ago

“Excellent service from helpful, knowledgeable staff.”

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Posted 19 hours ago

“First by name and first for service. Car number 4 provided by Chris Peart. I return because I get super service and every car is spot on to my requirements. Wouldn’t bother looking elsewhere.”

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Posted 1 day ago

“I needed to replace a faulty family car quickly. Chris Peart and the FVL team were great and sourced a very reasonable EV replacement within 3 weeks. Would thoroughly recommend.”

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Posted 5 days ago

“Thank you so much to Peter Sherry for all his help with both returning my current lease and obtaining a new one. He was a true professional throughout. There was no hard sell, he was just helpful and professional and I wouldn’t hesitate to recommend him in FVL- that’s why this is my third car I have leased through them. Thank you”

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Posted 1 week ago

“Chris Peart was proactive, charming, helpful and on the ball. The chap who delivered the car was too. Happy customer. Thanks, all.”

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Posted 1 week ago

“Chris peart is the best car salesman I Have ever dealt with in over 40 years of buying cars. He covers the whole spectrum, addresses any potential problems, and always delivers what he promises.”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“In my 5th year now of being a FVL customer and just received my 2nd leased car. Christ Peart sorted it all for me both times. Chris was extremely patient while I decided on which car to for go and was great at communicating. An all round excellent service and will be recommending.”

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Posted 2 weeks ago

“1 star for poor service;”

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Posted 2 weeks ago

Hi Tarek I'm really sorry to hear about the poor service. Could you please email crm@fvl.co.uk with some more details so I can look into this for you? Duncan

Posted 2 weeks ago

“I have been a customer a good number of years now and have always experienced a great service from FVL, specifically from Chris Peart who is great to deal with and makes the whole process feel seamless. I have leased 4 cars from FVL and found they have a great range of cars at very competitive prices. I highly recommend FVL!”

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Posted 3 weeks ago

“I’ve have recently taken delivery of my new car leased from First Vehicle Leasing. I would just like to say thank you to Leon for his very professional and friendly service, This is my third time leasing via FVL and I they will definitely the first port of call next time we’re looking for new vehicle”

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Posted 4 weeks ago

“Extremely happy with the service from Peter Sherry, the car came on time with no problems and very happy with my choice. This is my 3rd car from first vehicle leasing and I have passed on website to friends. Thank you”

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Posted 1 month ago

“We have used FVL for a number of vehicles now and always found them to be very competitive, helpful and professional. Will always come back to them when new cars are required as they make the whole process a smooth one. I wouldn't hesitate to recommend them.”

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Posted 1 month ago

“Peter worked really hard to find the right car for the right budget. We took delivery of our car with no fuss and no hassle. The whole experience has been very easy and I would certainly recommend FVL to friends and colleagues.”

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Posted 1 month ago

“Great service from start to finish in particular from Peter and Tina. Always on hand to help with any queries during the process.”

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Posted 1 month ago

“This is the second time I've used the company, the service you receive is second to none. Chris Peart handle this new contract from start to the delivery of my new vehicle with great professional service keeping me updated at all times. I will hopefully be using them in three years time. Big thank you to all the team.”

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Posted 1 month ago

“Very helpful and always available to talk through any questions or queries.”

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Posted 1 month ago

“I have used FVL for over 7 years now and Chris Peart has been my account manager throughout. Nothing is too much trouble, I can email at any point through my contract and get an answer. The process to lease a car is easy and the customer service is top class.”

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Posted 1 month ago

“Thanks to Chris and Ross for the excellent service provided. Once again FVL has delivered.”

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Posted 2 months ago

“Leon Lee took care of me from the start to finish of this process. He is patient and at times I was not an easy customer, knowledgeable, helpful and responsive I can't recommend him highly enough.”

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Posted 2 months ago

First Vehicle Leasing is rated 4.8 based on 1,521 reviews