First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service Alway told what was happening Friendly helpful staff Will always use fvl”

Helpful Report

Posted 8 years ago

Hi Kevin, Thank you for the kind recommendation and review! We hope you enjoy the new car. FVL

Posted 8 years ago

“easy to obtain car of choice. from first application to delivery of car could not have been easier. Wife's car is great,price unbelievable, will be back for new car for myself next may.”

Helpful Report

Posted 8 years ago

Hi Stewart and thanks for the glowing report! It's very much appreciated. Happy to hear that you are enjoying the new car. And even happier to hear you will be returning for another vehicle, Peter I'm sure will be happy to help. Happy motoring! FVL

Posted 8 years ago

“I mainly dealt with Ross and frazer who were very friendly, helpful and professional.”

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Posted 8 years ago

Hi Nicola, Thank you for your kind feedback. We hope you enjoy your new car and we'll be sure and pass on your comments to Bert & Ernie! Happy Motoring! FVL

Posted 8 years ago

“High level of service & commitment to customer allied with excellent communication made my first Lease experience a happy one.”

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Posted 8 years ago

Hi William, Really appreciate you taking the time for this, thanks! We hope you enjoy the car. FVL

Posted 8 years ago

“Very happy really quick turnaround from start to finish received the car within ten days , staff really informative and knowledgeable keeps up to date during the whole process . Would definitely recommend if looking for a lease vehicle”

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Posted 8 years ago

Hi Jane and thank you so much for glowing review! Really happy we managed a speedy turn around for you! We do hope you enjoy your new car!! Happy Motoring! FVL

Posted 8 years ago

“Efficient and knowledgeable”

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Posted 8 years ago

Thank you Clare, we appreciate your review and hope you enjoy the new car! Happy Motoring, FVL.

Posted 8 years ago

“It was absolutely fantastic service and I am extremely grateful for their excellent service. Nothing too much trouble and wonderful to deal with. When car arrived the man who delivered was so helpful and showed me everything and how to use all the parts which was a big help to me. Cannot thank you enough.”

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Posted 8 years ago

Hi and thank you very much for your kind review, it means a great deal to us to hear this. We are extremely delighted that you are delighted!! Happy motoring!

Posted 8 years ago

“They were very friendly and efficient, offering several options of leases, which was very helpful.”

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Posted 8 years ago

Thanks for your kind feedback David! Happy Motoring!

Posted 8 years ago

“Very helpful staff given plenty of information and advice great car!”

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Posted 8 years ago

You are most welcome Judy! And thanks for the feedback. We do hope you enjoy the car! FVL

Posted 8 years ago

“I have 2 vehicles from FVL now and both were handled very well, from my initial order to delivery. I was always told on a regular basis the progress and the deliver dates. i would and have recommended FVL to family and friends.”

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Posted 8 years ago

Thank you Jonathan for your kind review, we really appreciate it. We hope both vehicles are treating you well!!

Posted 8 years ago

“Excellent service and answered all queries we had with a quick response. Nothing was too mucheap trouble”

Helpful Report

Posted 8 years ago

Thanks very much Yvonne we hope you enjoy the new car!

Posted 8 years ago

“Prompt, polite and accurate answers to my (many) enquiries. Lived up to promises (even delivered the car earlier than promised). Kept me informed of progress throughout the process, by email and phone calls. Provided a good deal compared to other leasing companies. Always a friendly but professional manner from all contacts, made me feel that my order was valued and gave me confidence in their services.”

Helpful Report

Posted 8 years ago

Hi Richard, Thanks very much for the feedback, it's very useful for us to understand what is important to our customers at all stages of the process! We hope you enjoy your new car! FVL

Posted 8 years ago

“Great service, arrived in mint condition, very happy”

Helpful Report

Posted 8 years ago

Hi Shahed, many thanks for the positive feedback, it’s very much appreciated. We hope you enjoy the new Ateca!

Posted 8 years ago

“Great service quick and easy”

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Posted 8 years ago

“Very good service, ross gave me a lot of help”

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Posted 8 years ago

“Friendly staff happy to give advice, not worried that I was looking for an economy car. Made me feel like a valued customer. Given very good advice and loads of information every step of the way”

Helpful Report

Posted 8 years ago

Thanks for your brilliant feedback Judy, it's very much appreciated. We do hope you enjoy the new car! Happy Motoring! FVL

Posted 8 years ago

“They always go the extra yard to try to resolve any issues that may arise”

Helpful Report

Posted 8 years ago

Hi Bernie, Thanks for the feedback. We hope you enjoy your new Truck! Happy Motoring! FVL

Posted 8 years ago

“Really helpful staff and easy to use website.”

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Posted 8 years ago

“Very helpfull staff making the whole process easy and hassle free.”

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Posted 8 years ago

“Excellent service from start to finish.kept informed throughout the process and I would definitely recommend”

Helpful Report

Posted 8 years ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews