First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chris was first class.”

Helpful Report

Posted 1 month ago

“This is my 5th leased car & I have used Chris Peart at FVL everytime. He is always quick to respond to any questions you might have and great at finding you the best deal. Process from start to finish ran smoothly. Would highly recommend Chris. Very happy with my new car! Thank you”

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Posted 1 month ago

“Great work by Chris. Went above and beyond to try and achieve the best deal possible. Thanks.”

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Posted 1 month ago

“My sister and I have been customers of FVL for years now. Recently got our new car via Chris Peart who was lovely to deal with and always on hand if I had any questions. Excellent customer service as always and thank you again to Chris and the team Maxine & Mirren for making the process so easy.”

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Posted 1 month ago

“Great service as always, this is my 3rd car with FVL and have dealt with Chris every time and he has always been helpful and informative.”

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Posted 1 month ago

“Chris was excellent from start to finish, kept me informed all through the process even although we were in the states for a few months.”

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Posted 1 month ago

“Really helpful team finding me the best deal and helping to advise on the car and how it would drive and its benefits but also advising on upcoming government taxes. Full communication on delivery etc. Very happy with the new car”

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Posted 1 month ago

“I have dealt with many finance brokers over the years and can confirm that Gareth Hopkins from FVL is easily at the top of the list; easy to deal with, went above and beyond to sort out any thorny issues and responded quickly to all queries.”

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Posted 1 month ago

“Whole process from start to finish was very easy and Gareth was a big help with whatever questions I had.”

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Posted 1 month ago

“My last car was with FVL & although I had quite a bad experience, a very polite Chris Peart called me to see if he could help me with my next car; as the one I had was due to go back so I decided to give them another go. Unfortunately there were quite a few hiccups again; which was not his fault but he did apologise for. He did his best to accommodate & rectify the errors from the manufacturer so I do commend him for this. He was very courteous & communicative throughout on both phone & email in helping with every question I had no matter how tedious. Thank-you Chris”

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Posted 1 month ago

“Great service. Chris Peart was very helpful and friendly. Highly recommend”

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Posted 2 months ago

“Chris Peart went above and beyond getting me this car. Thank you so much. Excellent service & delivery”

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Posted 2 months ago

“Having deal with Chris Peart for a few years leasing cars, I had no hesitation lifting the phone to him when I was looking for another car. He made the process as painless and as seamless as possible. What I have ended up with is a great car at a great price.”

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Posted 3 months ago

“Chris Peart provided a seamless service. He advised me on the best deal and ensured that everything went very smoothly.”

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Posted 3 months ago

“Chris, thank you for sorting out a lease car and coming up with the best price for the BYD u seal. The process from start to finish has been exceptional.”

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Posted 3 months ago

“This is the 2nd vehicle purchased through FVL, Peter Sherry being exceptional from start to finish on both occasions. Peter went through all of the specifications in great detail on my new vehicle, kept me fully updated on the delivery date and then was back in touch to make sure I was happy with the Vehicle once delivered. Can't recommend FVL and Peter Sherry highly enough, excellent service.”

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Posted 3 months ago

“Excellent help and support in handling our recent change-over of leased vehicle after existing 3-year car lease expired. Chris Peart the Customer Service Manager was particularly helpful with all the arrangements. Peter Sandringham”

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Posted 3 months ago

“Have always had excellent service from FVL. Chris Peart is great to deal with and he has a professional manner to make the experience of leasing go smoothly. Also great customer service from the rest of the Team.”

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Posted 3 months ago

“Excellent customer service from Chris Peart, offered a good deal tailor made to our circumstances, 2nd time dealing with Chris and both times offered good customer service”

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Posted 3 months ago

“I have used FVL to source vehicles for 15+ years and am always impressed by the service provided by Chris and the admin support team. Throughout that period of time Chris Peart has sourced vehicles, responded to requests for assistance and made me feel like a valued customer. I will return to FVL when I change my car next time and know for certain everything will run to plan. Thanks again.”

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Posted 4 months ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews