First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,541 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whole process from start to finish was very easy and Gareth was a big help with whatever questions I had.”

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Posted 21 hours ago

“My last car was with FVL & although I had quite a bad experience, a very polite Chris Peart called me to see if he could help me with my next car; as the one I had was due to go back so I decided to give them another go. Unfortunately there were quite a few hiccups again; which was not his fault but he did apologise for. He did his best to accommodate & rectify the errors from the manufacturer so I do commend him for this. He was very courteous & communicative throughout on both phone & email in helping with every question I had no matter how tedious. Thank-you Chris”

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Posted 1 day ago

“Great service. Chris Peart was very helpful and friendly. Highly recommend”

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Posted 1 week ago

“Chris Peart went above and beyond getting me this car. Thank you so much. Excellent service & delivery”

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Posted 2 weeks ago

“Having deal with Chris Peart for a few years leasing cars, I had no hesitation lifting the phone to him when I was looking for another car. He made the process as painless and as seamless as possible. What I have ended up with is a great car at a great price.”

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Posted 1 month ago

“Chris Peart provided a seamless service. He advised me on the best deal and ensured that everything went very smoothly.”

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Posted 1 month ago

“Chris, thank you for sorting out a lease car and coming up with the best price for the BYD u seal. The process from start to finish has been exceptional.”

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Posted 1 month ago

“This is the 2nd vehicle purchased through FVL, Peter Sherry being exceptional from start to finish on both occasions. Peter went through all of the specifications in great detail on my new vehicle, kept me fully updated on the delivery date and then was back in touch to make sure I was happy with the Vehicle once delivered. Can't recommend FVL and Peter Sherry highly enough, excellent service.”

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Posted 1 month ago

“Excellent help and support in handling our recent change-over of leased vehicle after existing 3-year car lease expired. Chris Peart the Customer Service Manager was particularly helpful with all the arrangements. Peter Sandringham”

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Posted 1 month ago

“Have always had excellent service from FVL. Chris Peart is great to deal with and he has a professional manner to make the experience of leasing go smoothly. Also great customer service from the rest of the Team.”

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Posted 1 month ago

“Excellent customer service from Chris Peart, offered a good deal tailor made to our circumstances, 2nd time dealing with Chris and both times offered good customer service”

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Posted 2 months ago

“I have used FVL to source vehicles for 15+ years and am always impressed by the service provided by Chris and the admin support team. Throughout that period of time Chris Peart has sourced vehicles, responded to requests for assistance and made me feel like a valued customer. I will return to FVL when I change my car next time and know for certain everything will run to plan. Thanks again.”

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Posted 2 months ago

“This is my 3rd vehicle from FVL and I’ve always found the process of renewing my vehicles really easy. Chris Pearl was my contact from FVL this time and he was professional and efficient. A brilliant service and I would highly recommend to friends & family”

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Posted 2 months ago

“This isn’t the First time I have dealt with FVL but what makes the whole experience hassle free is the person you deal with and in this instance and previous years it’s been Chris Peart whom has been great through the process.”

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Posted 2 months ago

“Chris Peart was my contact for First Vehicle Leasing. He was very helpful, knowledgeable and patient as it took me a while to choose which car I was going to have. Delivery was when they said, very smooth transaction. This is the second consecutive car I’ve had through FVL, I’d recommend them.”

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Posted 3 months ago

“Great service, all questions answered quickly. Chris Peart, was very helpful and great to deal with. Would highly recommend.”

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Posted 3 months ago

“Chris Peart was very helpful and instrumental in my decision to lease another vehicle Prompt replies Clear information and pricing Was a pleasure to deal with him”

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Posted 3 months ago

“brilliant service”

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Posted 4 months ago

“Good service and follow up , friendly staff and car came as expected and described”

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Posted 4 months ago

“Chris spend a lot of time (and had a lot of patience!) to sort out a good deal for our lease, this is our second lease with Chris and FVL, I would recommend them.”

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Posted 4 months ago

First Vehicle Leasing is rated 4.8 based on 1,541 reviews