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First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I have ever leased a vehicle bought have bought many in the past. From start to finish FVL were amazing. We were in need of a vehicle urgently and they went out of their way to secure and deal with our requirements really quickly. Cannot recommend them enough. Big thank you to all the team at FVL!”

Posted 2 years ago

Hi Lee and thanks very much for taking the time to write your review. We're delighted you chose FVL for your first leased car and that you enjoyed the process too! We hope the new car does everything you need it to and look forward to welcoming you back should you need another in the future! Happy Motoring, FVL

Posted 2 years ago

“Great deals at very competitive prices. My contact was Craig Gosling, and he was very helpful and friendly. All in all awesome experience! Thanks :)”

Posted 2 years ago

Hello Ahmed and thanks for taking the time to share your experience with us, it means a lot. We're delighted with your feedback and we're sure Craig will be too! We hope the new car goes well and to welcome you back should you need another in the future! Happy Motoring, FVL

Posted 2 years ago

“Great service from start to finish. Very happy customer”

Posted 2 years ago

We are delighted to hear this Edward and thank you for the review! Happy Motoring, FVL

Posted 2 years ago

“Great service and help from Phil along the way - delighted with my new car!”

Posted 2 years ago

Hello Stephanie and thanks so much for taking the time to share your feedback! We do hope the new car treats you well and thanks for choosing FVL for your new car. Happy Motoring, FVL

Posted 2 years ago

“Jen Dickson was so patient when I ordered my new car; she often couldn’t get hold of me or had to re-send documents and she was so helpful, friendly and professional which made the whole experience easy- she’s an amazing member of your team!”

Posted 2 years ago

Hi Jennifer and thank you for your glowing review, it means a lot to us. Thanks for your kind comments, Jen will be happy to hear them too as she is also quite a new member of our team and a very worthy addition! Excellent! We hope your new car treats you well and we look forward to welcoming you back should the need arise again in the future. Happy Motoring, FVL

Posted 2 years ago

“Great company to deal with I've been back to them 3 times over the last 12 years.”

Posted 2 years ago

Hi David and thanks for your review! It means a lot to us. We're delighted to hear that you enjoyed the service so much you've come back to us three times! We hope the new car goes well. Happy Motoring, FVL

Posted 2 years ago

“Easy to deal with and very helpful”

Posted 2 years ago

“1st time using FVL and have been very impressed with everyone I have dealt with. My main contact were Gerard and Claire who were fantastic, they were always available to answer any questions I asked. I would highly recommend FVL to my friends and family, and wouldn't hesitate in using FVL again. Thanks again for all the help and support in getting my excellent car.”

First Vehicle Leasing 5 star review on 9th July 2021

Posted 2 years ago

Hello John and thanks for your excellent five-star review! We're delighted to hear that you enjoyed the service. And of course thanks again for uploading a picture of your new Audi Q3 Sportback, it looks fantastic! Happy Motoring, FVL

Posted 2 years ago

“Excellent customer service from all the team, application process was very quick and efficient and car was delivered within 4 weeks, the cost was very competitive and I would use FVL again and highly recommend them”

Posted 2 years ago

Hello Hunter and thank you so much for your review. We're delighted that you chose FVL for your new leased car and enjoyed the process to boot! We hope the new car looks after you and to welcome you back again should you need another in the future. Happy Motoring, FVL

Posted 2 years ago

“Simple process and much cheaper than buying. My last and current car were sourced by FVL and they sorted everything out, old car collected at 0930 and new car delivered at 1,230. Simple”

First Vehicle Leasing 5 star review on 9th July 2021

Posted 2 years ago

Thank you Martin for your kind review. And for coming back to use FVL for another vehicle, it means a great deal. Happy Motoring, FVL

Posted 2 years ago

“I would highly recommend first vehicle leasing to anyone looking to lease. This is my 4th year as a customer and I keep recommending more people as there service is always top notch. It’s been Ross who Has assisted me with 3 cars now and is fantastic to deal with. Before going with FVL I had a few terrible experiences with other leasing company’s but found a dramatic difference in service in clarity when dealing with Ross and his colleagues. They are extremely competitive and deserve to do well. Thanks again FVL.”

Posted 2 years ago

Hello Craig and thanks for your review, it means a great deal to us. Ross will be delighted to hear your comments too. We hope the new car looks after you well (we're sure it will!) and that we can welcome you back for another should the need arise. Happy Motoring, FVL

Posted 2 years ago

“We have used FVL for over 8years now and we have never been disappointed. Excellent customer service , very competitive prices , and every effort made to find the best deal . Each member of the team we have had contact with have been very knowledgeable, professional and courteous . Would highly recommend .”

First Vehicle Leasing 5 star review on 5th July 2021

Posted 2 years ago

Hello Adele and thanks very much for taking the time to share your feedback. A glowing review indeed. We're delighted to hear that you have come back to us time and again as it demonstrates just how happy you are. We hope your new BMW (looks sensational!) treats you well and that we can welcome you back when you need another. Happy Motoring, FVL

Posted 2 years ago

“Excellent customer service from all the team, application process was very quick and efficient and car was delivered within 4 weeks, would highly recommend”

Posted 2 years ago

“Really glad we went with FVL, phil made the whole process really easy and quick, he managed to get us a great deal also, before we new it a new car was on the driveway!”

Posted 2 years ago

Hello Callum! That makes two of us! And you make it sound like you found the whole process very straightforward indeed. That is the name of the game for us, so thank you for sharing. We hope the new car goes well for you. Happy Motoring, FVL

Posted 2 years ago

“Brilliant service, with regular updates and quick delivery. Very happy with my new car & a great price”

Posted 2 years ago

Hello Rachel and thanks for your kind review. We are delighted to hear about your experience with FVL. We hope the new car treats you well and look forward to welcoming you back should you need another in the future! Happy Motoring, FVL

Posted 2 years ago

“I couldn’t recommend First Vehicle Leasing more! A streamlined process providing great customer service by knowledgeable people. I got a fantastic deal which blew out the water the deal offered by car sale garages. I spoke to Scott Russell throughout my agreement, he listened to what I wanted and was able to give me options to choose from. I’ve previously had the whole car sales pitch but didn’t receive anything like that from First Vehicle Leasing.”

First Vehicle Leasing 5 star review on 27th June 2021

Posted 2 years ago

Hi Martin and thanks for taking the time to share your feedback and to upload a picture of your new Leon FR, it looks awesome! We're delighted to hear that you enjoyed the service for your new leased car. We hope the new Leon looks after you well! Happy Motoring, FVL

Posted 2 years ago

“First Vehicle Leasing was by far the best price online for the car I wanted!! Phill has been an amazing dealer throughout the whole process of leasing my new car! I have been given updates regularly and he helped to make sure the lease suited my needs. No query has been too big or too small and he has always been there to help.”

Posted 2 years ago

“Great vehicles top delivery”

Posted 2 years ago

Thanks for your review, Jim! We hope the new car is going well! Happy Motoring, FVL

Posted 2 years ago

“Phil went over and above to ensure I got the finance sorted. He was friendly and approachable and made it happen!”

Posted 2 years ago

Hi Kat and thanks so much for your lovely review! We're delighted to hear your feedback and we're sure Phil will be too! We hope you enjoy the new car. Happy Motoring, FVL

Posted 2 years ago

“This is the third time I've used FVL and as always I'm very happy with the service received. Peter S and Claire K were my main contacts and they kept in touch every step of the way. Brilliant service.”

Posted 2 years ago

Hi David, Welcome back! Thanks so much for your repeat custom, that's all the endorsement we need! Thanks for your feedback too, we know Peter and Claire will be delighted to hear about your comments. We hope the latest addition treats you well and that we can welcome you back for a fourth! Happy Motoring, FVL

Posted 2 years ago

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First Vehicle Leasing is rated 4.8 based on 1,446 reviews