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First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been looking at a few different cars, companies all with different options and found First Vehicle Leasing simple and straight forward, hence I went with this company. Scott Russell supplied me with all the details and gave me plenty time to decide. This is my first time getting a car this way and I have decided to try it for 3 years. It has all been so straight forward and I am delighted with my new car. Delivery was stress free and easy as it just arrived on my drive on the chosen day. Thanks again Scott. 👍🤗”

First Vehicle Leasing 5 star review on 7th May 2021

First Vehicle Leasing 5 star review on 7th May 2021

First Vehicle Leasing 5 star review on 7th May 2021

First Vehicle Leasing 5 star review on 7th May 2021

Posted 2 years ago

Hello Karen, and thanks for taking the time to share your fantastic review and for uploading your photographs; the T-Roc looks lovely! 😊 We should also thank you for picking First Vehicle Leasing for your first leased car; it means a great deal. We hope you enjoy the new VW and hope to welcome you back should you need another in the future. Happy Motoring, FVL

Posted 2 years ago

“My first dip into car leasing was effortless. Was given all the advice and information through Scott, who was always available when required. Constantly updated on the status of my car and delivery. Car was delivered in perfect condition and on time. Not a bad word to say about FVL, will definitely be using them again. Thanks.”

Posted 2 years ago

“One word will suffice “effortless “, from start to finish staff (Scott and Claire) always available and kept you updated. Had my deal all settled and approved within 2 hrs of selecting my vehicle after receiving four different models of my choosing. Vehicle delivered on date stated nice and early, was a pleasure to deal with and would recommend FVL for anybody looking for a great deal and service!!”

Posted 2 years ago

Hi Robert and thanks so much for taking the time to share your feedback with us online. It means a lot to us. We're ecstatic to hear that you found our service effortless, that is the name of the game! We hope you are now enjoying the new car and we hope to welcome you back should you require another in the future. Happy Motoring, FVL

Posted 2 years ago

“I had a technical problem with my previous car which the manufacturer could not solve. The car had to go back within weeks, which left me little time to find a replacement at the right price and specification (a.o. benefit in kind to think of also). Scott jumped on it, found me a suitable car for the right price and kept me fully informed all the way. I got this beautiful BMW as a replacement within 3 weeks of cancelling the previous car.”

First Vehicle Leasing 5 star review on 9th April 2021

First Vehicle Leasing 5 star review on 9th April 2021

Posted 3 years ago

Hello Marinus and thanks for taking the time to share your feedback with us, it means a great deal. We're delighted that we could assist! Your new car looks stunning in the Blue! We do hope you enjoy it! Happy Motoring! FVL

Posted 3 years ago

“We wanted to thank all at FVL, in particular Scott for his hard work in securing this car for us, he kept us informed along the way with meaningful updates and was always honest and transparent in his communications with us. Thanks to his professionalism we would have no hesitation in returning to FVL in the future and will happily recommend the company to friends and family. Needless to say Carol loves the car! Thanks again, Carol and John.”

First Vehicle Leasing 5 star review on 31st March 2021

First Vehicle Leasing 5 star review on 31st March 2021

First Vehicle Leasing 5 star review on 31st March 2021

Posted 3 years ago

Hello John and thanks for taking the time to share your valuable feedback with us and for your great photos! It means a great deal and your new Ibiza FR looks wonderful! We hope we can welcome you back should the need arise again. Happy Motoring, FVL

Posted 3 years ago

“Just received my third leased vehicle from FVL. Very professional and most helpful. Scott Russell helped me through all the specifications and managed to get a good deal from the leasing company. I would fully recommend FVL to anyone wishing to lease a vehicle for the first time if this is new to them. Most impressive and made my day, well worth waiting for.”

First Vehicle Leasing 5 star review on 30th March 2021

First Vehicle Leasing 5 star review on 30th March 2021

First Vehicle Leasing 5 star review on 30th March 2021

First Vehicle Leasing 5 star review on 30th March 2021

First Vehicle Leasing 5 star review on 30th March 2021

First Vehicle Leasing 5 star review on 30th March 2021

Posted 3 years ago

“Very special. Delivered swiftly from ordering.”

Posted 3 years ago

“Delighted with my new car. First time leasing and all worries were put at ease by Scott who was on hand to help with any queries throughout the process. Got a great price and the delivery went very well. Would highly recommend FVL to anyone.”

First Vehicle Leasing 5 star review on 17th March 2021

First Vehicle Leasing 5 star review on 17th March 2021

Posted 3 years ago

“I’m extremely happy with FVL, James Mark helped me throughout the entire process, answering every question and go over the whole journey in detail. It’s been my first time leasing and only being 22 I was worried, however, so far I am beyond impressed!”

Posted 3 years ago

Hello HGH! Thanks so much for taking the time to share your glowing five-star review with us! We're delighted you chose FVL for your first leased car! And we're sure James will be happy with the feedback too! Enjoy the new car, FVL

Posted 3 years ago

“I had wanted to use a Scottish Company to supply my new car and FVC after much research were the pick of the bunch. The leasing of my Car was very straight forward and I was talked through every stage. My only gripe was the extended delivery of my V W TROC . This was out of FVL ,s hands as I had ordered some options to my car and delivery was 12 weeks”

First Vehicle Leasing 5 star review on 16th March 2021

Posted 3 years ago

Hello Kenneth and thanks for taking the time to share your feedback! It means a lot to us! We really like your T-Roc with the black roof and mirror caps, looks very smart indeed! We hope the T-Roc goes well for you and that we can welcome you back should the need arise again in the future. Happy Motoring, FVL

Posted 3 years ago

“Amazing service, extremely friendly. Particularly Chris Peart, fantastic service.”

Posted 3 years ago

“Amazing service, extremely friendly. Particularly Chris Peart, fantastic service.”

Posted 3 years ago

Thanks for your kind review Ged! It means a lot to us! We hope the new car is going well! Happy Motoring, FVL

Posted 3 years ago

“New car arrived today and I’m very happy. Great customer service, especially by Scott who was very helpful with all my enquiries. Good price, the best I could find and my first time leasing a car which I found stress free. Would highly recommend.”

First Vehicle Leasing 5 star review on 11th March 2021

First Vehicle Leasing 5 star review on 11th March 2021

First Vehicle Leasing 5 star review on 11th March 2021

Posted 3 years ago

Hello Danielle and thanks for taking the time to share your feedback with us! We're delighted that you chose FVL for your first leased car! The new T-Roc looks ace! We love it in the White! Happy Motoring, FVL

Posted 3 years ago

“Great car at a great price, whole process was very professionally dealt with.”

Posted 3 years ago

“FVL were recommended to me by a Sales Rep from a Dealer. Fraser promptly responded to my enquiry with both an initial call and then by email. The process to agree, secure the car and sign all the paperwork (remotely due to Covid) was swift and efficient. FVL were able to secure the vehicle in a very short period of time and kept me informed with regular updates as to progress of my order. The car was delivered on the agreed day and time with no issues. Absolutely no issues and I am happy to recommend FVL to others.”

First Vehicle Leasing 5 star review on 10th March 2021

First Vehicle Leasing 5 star review on 10th March 2021

First Vehicle Leasing 5 star review on 10th March 2021

First Vehicle Leasing 5 star review on 10th March 2021

Posted 3 years ago

Hi Stevie and thank you for taking the time to write your detailed five star review, it really does mean a great deal to us. We hope the new Mk8 GTD is going well for you! It certainly looks like it should from here! Great photos too, thanks! Hopefully we can welcome you back should the need arise again. Happy Motoring, FVL

Posted 3 years ago

“Great friendly service and really happy with car”

Posted 3 years ago

“Professional from first phone call to delivery of vehicle.”

Posted 3 years ago

“Very friendly Did everything to help Was hassle free”

Posted 3 years ago

Hello Robert and thanks for taking the time to leave your 5 star review! It means a lot to us! We hope the new car is going well for you! Happy Motoring, FVL

Posted 3 years ago

“Really great efficient service”

Posted 3 years ago

Thanks for your kind review Kye! We're delighted that you enjoyed the service. We hope the new car is looking after you well! Happy Motoring, FVL

Posted 3 years ago

“Always great service.”

Posted 3 years ago

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First Vehicle Leasing is rated 4.8 based on 1,446 reviews