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First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Lorenzo and the fvl team with my Alfa Giulia delivered on time and gave me a great deal compared to other leasing companys”

Posted 2 years ago

“This is my 2nd lease vehicle from FVL. I found a great deal on a BMW 8 Series with another company but wanted to stay with FVL and asked if they could match the deal. FVL beat the other company’s deal by a few pounds and I received my new car a few weeks ago. I was kept updated throughout the lease process and continue to enjoy an excellent service.”

Posted 2 years ago

Hi Sonny, and thanks for your glowing review. We're delighted at being given the opportunity to quote for your business and even more delighted that we could beat the deal and secure your second order with FVL! It's difficult to keep the website updated one hundred per cent as with 7'000 cars and at least eight different lenders on all profiles; it's quite the task. This is why we always say it's best to get in touch for the best deal, and we're glad you did! And we can see that you are too! Thanks again. Happy Motoring, FVL

Posted 2 years ago

“Great service from the start. Also, the best price I could find online for my seat Ibiza. Stewart dealt with the process fantastically, everything went smoothly and the cars great! Not much more to say, ticked all the boxes. Thanks Stewart”

Posted 2 years ago

Hello Marco and thanks for taking the time to share your feedback with us online. It means a great deal to us. We're delighted that you enjoyed the service and got a great deal from Stewart! We hope the new car looks after you and that we can welcome you back should you require another in the future! Happy Motoring, FVL

Posted 2 years ago

“Jen was amazing, car was great and so easy to deal with!”

Posted 2 years ago

Hi Lauren! Thanks for taking the time to share your feedback, it means a lot to us. Jen will be happy with the review too! We hope the new car looks after you well! Happy Motoring, FVL

Posted 2 years ago

“Great service - Scott was fantastic”

Posted 2 years ago

Hi Paul! Thanks for your review! We hope the new car is going well for you! Happy Motoring, FVL

Posted 2 years ago

“Fantastic customer service! Peter was great in finding me one of the last if not the last C200 Petrol that’s available in the market due to car chip shortages. As it was my first time leasing a car, I felt so much at ease engaging with Peter and the price offered was the best compared to other dealers. I’ll definitely recommend FVL to family, friends and will continue to use their service. Thanks team!!”

First Vehicle Leasing 5 star review on 23rd September 2021

First Vehicle Leasing 5 star review on 23rd September 2021

First Vehicle Leasing 5 star review on 23rd September 2021

First Vehicle Leasing 5 star review on 23rd September 2021

Posted 2 years ago

Hello Tolu and a big thanks! This is a GREAT review! We're delighted that we were able to source the for you, especially as it was your first lease! It looks amazing! Peter will be delighted at the feedback too! We hope the new Mercedes looks after you well! Happy Motoring, FVL

Posted 2 years ago

“First class customer service with competitive price.”

Posted 2 years ago

Hi Christina! Thanks for leaving your feedback for us! We're delighted you enjoyed the service and we hope the new car looks after you well! Happy Motoring, FVL

Posted 2 years ago

“Really easy company to work with and kept me well informed through the entire process. Very happy so far and will be using them again in the future.”

Posted 2 years ago

Hi Tom and thanks for taking the time to share your feedback! It is very much appreciated. We hope the new car looks after you well and that we can welcome you back should you need another in the future! Happy Motoring, FVL

Posted 2 years ago

“Excellent sales service and very easy renewal service. Cars are in perfect condition and choice of makes and models is great.”

Posted 2 years ago

Hello Cecilia and thanks for your review! We're delighted to hear that you have returned to us for another vehicle! We hope it looks after you well! Happy motoring, FVL

Posted 2 years ago

“Very quick and helpful service, my request was short notice and they really delivered.”

Posted 2 years ago

Hi Douglas, Thanks very much for taking the time to share your feedback, it means a lot to us. We hope the new car treats you well! Happy motoring, FVL

Posted 2 years ago

“Been using FVL for almost 8 years now. Chris Peart is fantastic. Always available and gives great advice and gets the best price when challenged on other provider deals. Easy transaction everytime. Thank you!”

Posted 2 years ago

“Great service. John was a pleasure to deal with from start to finish. DW.”

Posted 2 years ago

“Helpful friendly staff who make it very easy.”

Posted 2 years ago

“Great service from Stewart Watson, highly recommend! Love the new car!!”

First Vehicle Leasing 5 star review on 4th September 2021

Posted 2 years ago

Hi Christian and thanks for your kind review! The new BMW 2 series looks stunning! We hope you enjoy driving it! Happy Motoring, FVL

Posted 2 years ago

“Great service really quick to get the deal done. Had to wait for the car but not FVL at fault just a world shortage of semi conductors Really please with the car and the service provided.”

Posted 2 years ago

Hello Mark, thanks very much for your review! Yes, there is a bit of a global shortage of semi-conductors that is causing the manufacturers some delays, so thank you for your understanding here. We hope you enjoy the new car now that you have it! Happy motoring, FVL

Posted 2 years ago

“Great service and communication”

Posted 2 years ago

“Very friendly service, helpful through the process. Gerrard was very helpful and always taking the time to answer queries and making the process quick. Thank you again, looking forward to enjoying the car and hopefully ordering future cars.”

First Vehicle Leasing 5 star review on 30th August 2021

Posted 2 years ago

Thanks for your kind review, Amir! The new BMW looks sensational! We're delighted to hear that you enjoyed the process and we hope to welcome you back in the future! Happy Motoring, FVL

Posted 2 years ago

“I have leased 3 cars through FVL, they were the cheapest by far each time. I have never had an issue in ordering options etc the quote is always right first time and the car ordered always fits my expectations.”

Posted 2 years ago

Hello Martin and thanks for your review! Thanks for your repeat custom, it means a great deal! We hope this new car looks after you well and that we can welcome you back for a fourth! Happy Motoring, FVL

Posted 2 years ago

“Excellent support throughout the process”

Posted 2 years ago

Hi Christine, Thank you for your business and for leaving your kind review! We hope the new car is going well for you. Happy Motoring, FVL

Posted 2 years ago

“From my first phone call to enquire about leasing to the courtesy call after the car was delivered the team at FVL have been helpful, knowledgeable, and kept me up to date at every stage. I leased a car through FVL a few years ago, and I had the same service then, so going back to them this time was a no brainier.”

Posted 2 years ago

Hello Mark and thanks very much for taking the time to leave your feedback, it means a great deal to us. We're delighted to hear that you came to use us again as this means we must be doing something right! We hope the new car looks after you well! Happy Motoring, FVL

Posted 2 years ago

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First Vehicle Leasing is rated 4.8 based on 1,446 reviews