Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,302 Reviews

94 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 1st March 2026

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately ive not had a good experience purchasing a chess set from Farrar & Tanner. Its more my fault than Farrar & Tanner as the item supplied were not the size or product i was looking for. This is simply a problem of buying online without the visual inspection when buying in shops.”

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Posted 1 month ago

“Excellent and quick service/deleivery, item was very nicely gift wrapped.”

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Posted 1 month ago

“The reason for only 3 stars was I was offered a free engraved message on the boxed malt whisky, plus my name as who the gift was from. The recipient had no idea and only found out by chance when he called me about another matter. Not good. I had filled in all the details on the order form. In fact the form itself from Outdoor 365 was not clear and in the end I had to phone them to make sure that the whisky was sent to the recipient's address not to me. Comparing the costs involved by purchasing through you proved over £20 more expensive than from competitor's prices for the same malt whisky even with carriage charged.”

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Posted 1 month ago

Dear Iain, Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. To clarify, the engraving process requires selecting the personalisation option on the product page, which then takes you to a preview gallery where you can enter your message and confirm before proceeding. It seems this step may not have been completed, which is why the engraving wasn’t included. We understand how disappointing this must have been, especially as it was intended as a thoughtful gift.

Posted 1 month ago

“Was very happy with the gift. Thank you”

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Posted 1 month ago

“Prompt delivery of quality product.”

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Posted 1 month ago

“The bag is beautifully made. Soft leather, all as described. Packaged well. Would recommend!”

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Posted 1 month ago

“Very fast efficient service”

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Posted 1 month ago

“This was a gift for my son’s birthday. I couldn’t see it because I live abroad, but he was very happy and the set arrived perfectly on time.”

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Posted 1 month ago

“Bought a replacement Swiss Army knife (engraved) for my Dad after the one I gave him on the day of my wedding was lost. He was absolutely devastated. I ordered him a replacement with the same engraving and it arrived within a couple of days. He was so happy with it and although I haven't seen it yet, he says it is wonderful.”

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Posted 1 month ago

“Everything i wanted for my husband's 60th birthday”

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Posted 1 month ago

“Excellent, had a small problem, it was sorted quickly with no fuss. Good old fashioned service. 5*”

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Posted 1 month ago

“Quickly shipped and just as described. Very nice item. Thanks”

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Posted 1 month ago

“I'm very happy with the quality of the cross body bags. They are suitably sleek and well finished. The snow drifts up here did not prevent a speedy delivery.”

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Posted 1 month ago

“Just received jewelry box for wifes bday very happy with it and was delivered really quick would recommend company”

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Posted 1 month ago

“good quality secateurs and prompt and no problem delivery. just perfect!”

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Posted 1 month ago

“The outside of board is as expected, inlaid with shell and wood and is very pretty. The inside (backgammon board) however is most definitely not ‘inlaid’ and looks like the pattern is only printed as it’s completely smooth (also does have a rough lumpy fault in the varnish). As the backgammon board was the reason for purchase, it’s actually really disappointing.”

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Posted 1 month ago

“Excellent service, beautiful presentation”

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Posted 1 month ago

“Really impressed with the ice bucket - the embossing on the leather handles is so smart and well done and the delivery was so quick so thank you”

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Posted 1 month ago

“Sue and Josie were fantastic. There was an issue with Royal Mail delivery but they sorted it immediately by sending out guaranteed next day with DPD. I would definitely recommend and use them again in the future thank you both.”

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Posted 1 month ago

“Recently bought an Opinel keyring penknife as a present. Arrived quickly by Royal Mail”

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Posted 1 month ago

Farrar & Tanner is rated 4.8 based on 8,302 reviews