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Farrar & Tanner Reviews

4.8 Rating 6,515 Reviews
95 %
of reviewers recommend Farrar & Tanner
Company Reviews Product Reviews
10,297
 Metrics Info
4.8
Based on 6,515 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farrar & Tanner Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

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Ulrike
Verified Buyer
“Easy ordering, speedy order process, no problem pick up”
Helpful Report
(Cheltenham) - Posted 3 months ago
Hi Ulrike, Thank you for your wonderful review! We're delighted to hear that you found the ordering process easy and our service efficient. Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Coca
Verified Buyer
“Nice present for someone interested in geography. Good quality”
Helpful Report
(Cheltenham) - Posted 3 months ago
Hi Coca, Thank you for your wonderful review! Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Ben
Verified Buyer
“bought an engraved christening set - was beautiful and delivered very promptly”
Helpful Report
Posted 3 months ago
Hi Ben, Thank you for your fantastic review! We're thrilled to hear that you loved the engraved christening set and that it arrived promptly. Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Terri
Verified Reviewer
“Beautiful belt and adore the personalisation. However was extremely disappointed at the positioning of it. I wasn’t given the option to select placing of this. Unfortunately it has been done on the outside of the belt. Resulting that my husband won’t wear it because of this. Really thought it would be on the inside.”
Helpful Report
Posted 3 months ago
John
Verified Buyer
“Quality product at a great price . Easy ordering process.”
Helpful Report
Posted 3 months ago
LINDA
Verified Buyer
“Very good service.would recommend this company. LB”
Helpful Report
(Cheltenham) - Posted 3 months ago
Valerie
Verified Buyer
“I am delighted with the bag I ordered. Excellent quality, delivered on time. I was kept informed of the delivery time and date. I shall recommend Farrar and Tanner and will be buying more in the future.”
Helpful Report
(Cheltenham) - Posted 3 months ago
Anonymous
Verified Buyer
“Full hunter watch bought for me as an anniversary gift is absolutely stunning, 1st class! A truly beautiful piece of machinery. Speedy delivery and 1st class shopping. Thank you.”
Helpful Report
(Cheltenham) - Posted 3 months ago
Hi there, Thank you for your amazing review! We're so glad to hear that you love your full hunter watch and had a great shopping experience with us. Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Caroline
Verified Buyer
“High quality item. Delivery was efficient and speedy. Thank you”
Helpful Report
(Cheltenham) - Posted 3 months ago
Hi Caroline, Thank you for your fantastic review! We're thrilled to hear that you appreciated the quality of your item and our speedy delivery service. Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Anne
Verified Buyer
“I ordered a personalised pen for my granddaughter’s birthday and was impressed by the speed of delivery. It looks very nice, and I hope she likes it!”
Helpful Report
(Cheltenham) - Posted 3 months ago
Hi Anne, Thank you for your lovely review! Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Anonymous
Verified Buyer
“Bought an Opinel no.8 folding knife, also used the personalised engraving option for my friends gift…a nice touch. They ABSOLUTELY LOVED it!! The item was ordered on a Friday and I received delivery on Sunday, which was unexpected. Five star service and quick delivery, I will definitely use them again.”
Helpful Report
Posted 3 months ago
Hi there, Thank you for your wonderful review! We're delighted that the personalised engraving made your friend's gift extra special and that the quick delivery exceeded your expectations. Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Thomas
Verified Buyer
“Ordered some garden items for my wife’s birthday. The personalization/engraving was a beautiful touch. She loved them! Very high quality and shipping was faster than expected.”
Helpful Report
(Cheltenham) - Posted 3 months ago
Jill
Verified Buyer
“Excellent all round service. Good range of products at Good priced. Delivery was very quick.”
Helpful Report
(Cheltenham) - Posted 3 months ago
Henry John
Verified Buyer
“Lovely well finished Hold-all”
Helpful Report
(Cheltenham) - Posted 3 months ago
Malcolm
Verified Buyer
“I could not fault any. Part of t”
Helpful Report
Posted 3 months ago
Fiona
Verified Buyer
“I purchased a gift for my friend's special birthday & was delighted by the care & attention from Farrar & Tanner. The website was easy to navigate and from choosing the present to delivery was very speedy. I was kept informed at every stage of my transaction & I would definitely use & recommend Farrar & Tanner again .”
Helpful Report
Posted 3 months ago
Hi Fiona, Thank you for your delightful review! We're so pleased to hear that you found our website easy to navigate. Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Graham
Verified Buyer
“I bought a opinel garden knife from them no problems excellent packaging very goid service”
Helpful Report
Posted 3 months ago
Hi Graham, Thank you for your wonderful review! We're delighted to hear that you had a great experience with our packaging and service. Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Sophie Newlands
Verified Buyer
“Overwhelmed at the quality of the product I ordered. Oustanding value for money and next day delivery in mid-December, something which other retailers failed to do. Overall I'm really impressed with this company and will recommend not only to my friends and family, but also to my clients (I'm an interior designer).”
Helpful Report
Posted 3 months ago
Hi Sophie, Thank you for your amazing review! We're so glad to hear that you were impressed with the quality of your order and that our next day delivery exceeded your expectations. Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Arthur
Verified Buyer
“Great products - fantastic customer service.”
Helpful Report
Posted 4 months ago
Hi Arthur, Thank you so much for your fantastic review! We're thrilled to hear that you’re happy with our products and that our customer service met your expectations. Best regards, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Sue
Verified Buyer
“Bought a leather ‘man’ bag for my husband. Really pleased with the quality for the price I paid. Very quick delivery too. Some great gifts ideas on their website which I’ll be returning to throughout the year.”
Helpful Report
(Cheltenham) - Posted 4 months ago
Hi Sue, Thank you for taking the time to leave such a fantastic review! Best wishes, Jamie Farrar & Tanner Customer Service
Posted 3 months ago
Farrar & Tanner is rated 4.8 based on 6,515 reviews
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