Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,560 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 20th May 2025

Farrar & Tanner 5 star review on 26th April 2025

Karen

506

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This whiskey glass was bought for a work colleague’s leaving present. Ordered last minute. Arrived very quickly and beautifully packaged. The recipient loved it. I would definitely reccomend buying this beautiful glass form this seller”

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(Cheltenham) - Posted 1 week ago

“What can I say, my bag was as described and of excellent workmanship. It arrived swiftly. The whole process went seamlessly, I can only wish all my transactions with other companies went as well.”

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Posted 2 weeks ago

“Great service and product. Arrived exactly as advised, nice finish on the gift box with engraving. I'm sure the wine will be great too once we get round to drinking it! Highly recommend”

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Posted 2 weeks ago

“Easy to use web-site with all the products clearly described and acccurately portrayed. Speedy delivery and all the relevent updates to keep the purchaser informed. All in all very good. I wouldrecommend anyone to look here.”

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Posted 2 weeks ago

“Good quality product, fair price and quick delivery - thank you!”

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Posted 2 weeks ago

“Found exactly what we wanted online and was able to check stock levels so was able to collect in person same day.”

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Posted 2 weeks ago

“Arrived OK after a few days (not as fast as Amazon!); poorly packaged, so the original product box was crushed, although appreciated that cardboard and no plastics were used. Very happy with the product ordered.”

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Posted 2 weeks ago

“I am not happy because gift card writing hand but no print textand no wrap like gift”

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Posted 2 weeks ago

Hi Vaida, Thank you for your feedback. We're sorry to hear the presentation wasn't quite what you expected. Our gift tags are handwritten as we find this offers a more personal and thoughtful touch. At the moment, we don’t offer printed messages or gift wrapping. Kind Regards Jamie Farrar and Tanner Customer Service

Posted 2 weeks ago

“Excellent quality, price and delivery time. The present is a success!”

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(Cheltenham) - Posted 2 weeks ago

“I was so pleased with my purchase. It was engraved beautifully. Excellent quality and very quick delivery.”

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Posted 2 weeks ago

“Ordered wine plus personalised box on payment was informed 3/5 working days , to my surprise came within 36hrs delivered. I am well impressed with the service and would recommend 100% .”

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(Cheltenham) - Posted 2 weeks ago

“Arrived earlier than expected 🙌 All good- cool summer watch”

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Posted 2 weeks ago

“Very quick at answering my query about sizing. Easy to order. Kept informed on delivery. A lovely leather belt which is very good quality. Would recommend.”

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Posted 2 weeks ago

“Fabulous work bag - even though its described as a man bag! So impressed by the quality have just ordered the Ashwood leather phone bag”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Good quality paint. Excellent coverage.”

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Posted 2 weeks ago

“Lovely quality item. Packaged very well. Great delivery. Thank you”

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Posted 3 weeks ago

“Very good all round service and nice quality product”

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Posted 3 weeks ago

“So please, with my stick blender and very impressed with how quick it came, I will definitely buy more from farrar and tanner”

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Posted 3 weeks ago

“I ordered the cast iron pepper mill. It arrived in quickly (a few days) and even though I haven’t used it yet, I like the smaller size and it’s not too heavy. Perfect for near the stove.”

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Posted 3 weeks ago

Farrar & Tanner is rated 4.8 based on 6,560 reviews