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Farrar & Tanner Reviews

4.8 Rating 5,904 Reviews

95 %

of reviewers recommend Farrar & Tanner

Company Reviews

Product Reviews

4.8

Based on 5,904 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 3rd May 2024

Farrar & Tanner 5 star review on 25th April 2024

Farrar & Tanner 5 star review on 18th April 2024

Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 22nd March 2024

Farrar & Tanner 5 star review on 19th March 2024

434

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a travelling chess set as birthday present Looks nice But it needs a protective cover with handles for actual travelling”

Posted 1 week ago

“Quality wasn’t great and expensive”

Posted 2 weeks ago

“Absolutely stunning glasses, very heavy, and good quailty...making a lovely wedding present. Was slightly put out that the prices don't include the tax.”

Posted 1 month ago

“Item was perfect for my requirements..”

Posted 1 month ago

“Lovely website with beautiful products. I purchased an opinel knife as a gift and had it engraved. The engraving was lovely, the presentation box seemed to contain the wood dust from the engravers desk though. After a good wipe down, all was perfect. Fast delivery and well packaged.”

Posted 2 months ago

“Good delivery, price was good, product poorly designed and not fit for purpose in my view. Lid and framing was such that any modern watch put into the 'perimeter' slots causes hte lid to not shut fully and potentially damage the box/watch. The slots for the watch pillows are too shallow.”

Posted 3 months ago

“Very good quality of products, had a little bit of trouble with a personalised box, however customer service was very quick and polite. Great website, definitely be buying more!”

Posted 3 months ago

“It appeared to be what I was looking for but it was not for me. I am unable to comment, sorry. Christine”

Posted 3 months ago

“Product despatched and received promptly. Well packaged. Lovely Backgammon set. Recipient delighted with it.”

Posted 4 months ago

“My daughter is delighted with her water mist spray it was worth waiting for. Thank you”

Posted 4 months ago

“The glasses were as described, very happy with them. However I was very disappointed with the name engraving it was tiny and you had to look very hard to see the names. The box they arrived in was very battered so I had to replace it. I've given very good because they arrived on time and the actual glasses were beautiful.”

Posted 4 months ago

“Quality of belt received and fit was excellent.”

Posted 4 months ago

“Arrived promptly and well packaged. Looks very expensive.”

Posted 4 months ago

“Excellent product. Arrived quickly. Thank you.”

Posted 4 months ago

“The goods arrived on time. The packaging was a little oversized for the item itself. There was a crease in the box but the item was unharmed.”

Posted 4 months ago

“Tried to order on your website, but gave up after several attempts. Spoke to Josie who was brilliant, helpful and cheerful. The goods arrived two days later. Excellent service apart from the website. David Nicholas”

Posted 5 months ago

“I am still waiting for my order but they have kept my informed of delivery fingers crossed”

Posted 5 months ago

“Beautiful Stag Brandy Snifter Glass which I am sure will be appreciated as a Christmas gift for the Shooting Season.”

Posted 5 months ago

“Disappointed with my experience with Farrar & Tanner. I purchased 3 leather jewellery boxes for my granddaughters at £75 each with a further £24 to have them personalised. Whilst shopping locally I have seen the same jewellery box at a price of £59.99. £15 cheaper per box! I save throughout the year to purchase presents for my 13 grandchildren - can’t help feeling I’ve really been ripped off by Farrar & Tanner.”

Posted 5 months ago

Thank you for your review, I'm sorry to hear that you are disappointed with the price of our products. I can see that you contacted our team about this and we did offer for the products to be returned for a refund but you chose not to do this. Kind Regards, Jamie Farrar&Tanner

Posted 5 months ago

“Prompt delivery of good quality glassware. However, personalized engraving not the best quality.”

Posted 5 months ago

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Farrar & Tanner is rated 4.8 based on 5,904 reviews