Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,897 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 12th September 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely pen, beatifuuly packed and promptly delivered as notified. My only disappointment was that the engraving 'Freya' was hardly visible.”

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Posted 2 days ago

“good service :-)”

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Posted 1 week ago

“Delivered very fast 😊”

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Posted 1 week ago

“I ordered a flask as a birthday gift. It arrived in very good time and was packaged well. I am pleased with the gift, not delighted ... it was smaller than I thought it would be from the images. I suppose that at under £40 that is not surprising, but there it is.”

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Posted 1 week ago

“I was pleased with your products”

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Posted 1 week ago

“Good service”

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Posted 1 week ago

“I ordered a leather belt with custom engraving for a 3rd wedding anniversary gift. I used express shipping, but it took 4 days to arrive rather than the advertised 1-3. The engraving was done on the wrong side of the belt, I asked for it on the inside and it was done on the outside. Otherwise really happy with the product and my husband loved the gift.”

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Posted 2 weeks ago

“excellent service but unfortunately still awaiting reply to my email in regards to one of the dark side "rooks" being loose from top to bottom. this spoils the set and would otherwise give it a higher star rating.”

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Posted 2 weeks ago

“Everything was ok... very good customer service , very fast delivery, the only problem is the engraving sistem... i bought a pen from cross and the personalization is almost invisible, also a backgammon set and the engraving is very very light.That why i give just 4 stars.”

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Posted 2 weeks ago

“The most beautiful of products for my sister and brother-in-law's 40th wedding anniversary. Arrived so promptly which was super. Only two things I felt a little disappointing: 1. Engraving character limit too short and inflexible, so couldn't add to ruby port glasses 2. Had to pay postage twice as glasses were an offer on a different link to the cased bottle of port But other than that, all good, thank you.”

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Posted 2 weeks ago

Dear Karen, Thank you for your feedback. We’re glad to hear you were happy overall. Regarding the engraving — we do check all products before offering this service. Unfortunately, due to the curve in the ruby port glasses, we’re unable to add more characters without compromising the quality of the engraving. For the postage, it looks like the two items were purchased through separate product links and therefore created two separate orders. If both items had been added within the same order, only one delivery charge would have applied. We really appreciate your understanding and are pleased everything else met your expectations. Thank you again for your order! Kind Regards, Farrar and Tanner Customer Service

Posted 2 weeks ago

“The orderıng was sımple. I dıd ask for a message to be ıncluded wıth the gıft whıch was not done. The recıpıent receıved the gıft ontıme and were delıghte wıth ıt. Would use the company agaın.”

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Posted 3 weeks ago

“the first Teddy music box supplied by Farrer and Tanner had a faulty spring mechanism. I phoned them to report it and stated the box was supposed to be a christening gift for my neice in 4 days time. Your colleague managed to mail a replacement and I receved it the following morning. I was delighted.”

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Posted 3 weeks ago

“Excellent delivery service and the leather man’s carry bag was superb. This was a gift for an American friend and he totally appreciated it.”

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Posted 3 weeks ago

“great service”

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Posted 3 weeks ago

“Product arrived well packed, in good condition and well before due date. From what I could see looked great. (didn't open too much as, it was a gift)”

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(Cheltenham) - Posted 4 weeks ago

“Nice bread knife only thing I don't like is the label that is on the blade it wrecks the look a bit but hopefully with some polish compound it will buff off.”

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Posted 1 month ago

“The backgammon board is very nice and qualitative. However I am disappointed with the dice cups which are in plastic and the checkers which do not look qualitative at all. For this kind of price, you expect quality for every pieces.”

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Posted 2 months ago

“Great product, parents very happy with the champagne flutes, they got plenty of use at their 50th anniversary celebrations. The ladies who I dealt with in-store were pure brilliance, nothing was too much and to add to that such lovely people. The only let down in service was their website misbehaving, causing these ladies to really feel it. I made a 140mile round trip to collect our items, the website caused this, the journey was definitely worth it though. The little showroom they have is gift goldmine, we'll never struggle again to find that perfect something. Well done to all involved.....except the I.T guys (please don't delete this review, I get it...things happen)”

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Posted 2 months ago

“Great trowel... wish there was a way to make the laser engraving stand out more though / have it on the metal part of the trowel!”

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(Cheltenham) - Posted 2 months ago

“Lovely product great service, disapointed with the outer box for the product we bought but the team were very helpful with getting a new one. Excellent customer service.”

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Posted 2 months ago

Farrar & Tanner is rated 4.8 based on 6,897 reviews